Solution Specialist - Ai Business Process jobs at Microsoft in Taiwan, Taoyuan City

Minimum Experience

• 5+ years technical pre-sales or technical consulting experience AND Bachelor's Degree in Computer Science, Information Technology Additional

  • or preferred qualifications 4+ years experience with cloud and hybrid

  • or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management Certification in relevant technologies or disciplines (Azure Architect and Development exams, Cloud Platform Technologies, Architecture).

• Drive technical sales conversations with business and technical decision makers, using demos and proof-of-concepts to shape solution design and accelerate production deployments.
• Lead hands-on engagements such as hackathons, code-with sessions, and architecture workshops to fast-track adoption of Microsoft developer tools and cloud platforms.
• Build trusted relationships with developers and platform leaders, co-designing secure, scalable, and innovative architectures.
• Resolve technical blockers and objections, working closely with engineering teams to provide feedback and influence product improvements.
• Develop and maintain expertise in AI Foundry and AI application architecture, including Agentic AI frameworks, Semantic Kernel, Foundry SDK, and Responsible AI.
• Grow skills in cloud-native development, including APIs, containerization, microservices, event-driven systems, and programming in Python, Java, or .NET.
• Expand knowledge in AI management and security, including GenAI Ops, Sentinel, orchestration, and monitoring.
• Represent Microsoft as a thought leader in developer communities and customer forums.

Required/Minimum Qualifications:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field AND 6+ years of experience in cloud/infrastructure technologies, software development/support, analytics/BI system development, or artificial intelligence (AI).

• Deep understanding of Cloud Infrastructure, Cloud Native solutions, containerization, and Dev sec ops.

• Familiarity with at least one development language (e.g., Python, Java, Go, C#, JavaScript, Scala).

• Problem Solving. Ability to solve customer problems through cloud technologies required

• 6+ years of experience in customer-facing IT project delivery.

Additional or Preferred Qualifications:

• Master’s degree in computer science, Information Technology, Engineering, or a related field AND 6+ years of experience in cloud/infrastructure technologies, software development/support, analytics/BI system development, or artificial intelligence (AI).

• Proficiency in multiple development languages (e.g., Python, Java, Go, C#, JavaScript, Scala).

• 8+ years of experience in customer-facing IT project delivery.

• 8+ years of experience leading technical projects.

• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google Cloud, Alibaba Cloud, Tencent Cloud, security certifications).

Essential Skills:

• OpenAI/AI, Llama, Deepseek, Copilot including Github Copilot and Studio, and Cognitive services
• Microservices and containerization with Azure Kubernetes Services
• Advanced Analytics (Azure Synapse, Databricks, visualization tools such as PowerBI, Tableau, QuickBI)
• NoSQL Databases including OSS (Cassandra, Mongo, HBase, etc.), Cosmos DB

• Understand customers’ overall data estate, IT and business priorities and success measures to design implementation AI based architectures and solutions.

• Consumption (Cloud & Support) growth - Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.

• Apply technical knowledge to architect solutions that meet business and IT needs, be advisor for customer’s Azure AI Platform strategy, applications modernization through microservices on Azure Kubernetes services, AA/AI roadmaps, and ensure long term technical viability of new deployments, infusing key analytics and AI technologies where appropriate (e.g. Azure ML, Azure AI Services including AI Search, Azure OpenAI, Copilot including Github Copilot and Studio, Cognitive Services, Spark, Data Lake, Azure Synapse, etc.)

• Ensure that solution exhibits high levels of performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment.

• Be a Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers. Deliver according to MS best practices & using repeatable Intellectual Property (IP) and Value Based Delivery (VBD).

• Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners.

• Collaborate with other Solution Engineers and other Cloud Solution Architects in developing complex end-to-end Enterprise solutions on Microsoft Azure platform.

• Maintain technical skills and knowledge, keeping up to date with market trends and competitive insights; collaborate and share with the technical community while educate customers on Azure platform.

• Be an Azure Platform evangelist with customers, partners and external communities.

a PrincipalDigital Cloud Solution Architect (DCSA)or government systems. You will serve as thecentral point

Required/Minimum Qualifications

• yearsexperiencein technical architect, technical consulting, design and implementation, and/or technical sales

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+years experiencein technical architect, technical consulting, design and implementation, and/or technical sales

• OR Relevant certifications from Microsoft or competitive platforms AND 5+years experiencein technical architect, technical consulting, design and implementation, and/or technical sales

• OR equivalent experience.

• 5+ years of experience with cloud solution sales
• Fluency in English, both written and verbal, required to effectively communicate across global teams and produce high-quality documentations
  

or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+years experiencein technical architect, consulting, design and implementation, and/or sales

• OR equivalent experience.

• yearsexperiencewith cloud-based solution designs,migrationsand management of technology.
• Multilingual proficiency - particularly in languages relevant to the role’s geographic scope or customer base
  

Certain roles may be eligible for benefits and other compensation. Findbenefits and pay information here:

offers for these roles on an ongoing basis.

• You will lead, drive, and manage engagements for repeatable achievement of revenue and consumption targets.

• leveragepractices to guide customer strategy and future growth to expand the use of Azure by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer andestablishing

• retains, and/oroptimizesthe customer’s Azure consumption.

• You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.

• You will collaborate and orchestrate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure.

• identifyperformance plans in weekly deal and pipeline reviews with their manager.

• Other: Embody our

Your focus will be to lead the

• Bachelor’s degree in Computer Science, Engineering or related field or equivalent work experience
• Substantial experience in Change Management and Adoption.
• Deep understanding of Microsoft 365, Azure AI, and Copilot technologies.
• Strong communication and stakeholder management skills, with the ability to influence at all levels.
• Passion for innovation, customer success and continuous learning.
• Fluent in English; Dutch or French is a plus.

Some of your responsibilities include:

• Be a trusted advisor and drive business value through AI Transformation : Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
• Lead Adoption Strategy : Design and execute tailored adoption and change management plans that align with customer business objectives and Microsoft’s AI vision.
• Drive Organizational Change : Guide customers through the cultural and operational shifts required to embed Copilot into daily workflows.
• Champion Business Value : Translate technical capabilities into measurable business outcomes, using ROI models, usage analytics and success metrics.
• Enable Stakeholders : Engage executive sponsors, change agents and champions to build momentum and sustain adoption across departments.
• Deliver Readiness & Training : Facilitate workshops, onboarding sessions, and enablement programs to upskill users and ensure Copilot readiness.
• Collaborate Across Teams : Partner with sales, engineering, and partners to ensure seamless delivery and customer success.
• Contribute to IP & Scale : Help build reusable assets, playbooks, and best practices to scale adoption efforts across regions.
• Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback and success stories to inform internal strategy and execution.
• Learn-it-all:

Required Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Preferred Qualifications

• 10+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 8+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Solution Design and Proof

Adapts and extends architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor. Delivers assets that can be leveraged by others in the business.

This role requires an experienced professional who thrives in complex environments, canneeds, and consistently delivers with discretion, judgment, and professionalism.

This is more than an administrative role

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
  • OR equivalent experience
• 5+ years experience supporting Director, CVP, and Executive-level leaders within a globally distributed team.
• 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• Experience collaborating with a highly geo-diverse team across multiple time zones.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

• 10+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
  • OR equivalent experience
• 10+ years experience supporting Director, CVP, and Executive-level leaders within a globally distributed team.
• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • OR equivalent experience
• 5+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• 2+ years experience serving as mentor to others

Executive Business Administrator ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until

• Provide high-level administrative support to the CVP, including proactive calendar and schedule management, travel coordination, and executive communications.

• effectivenessacross time zones, ensuring alignment on critical business priorities and seamless execution of the rhythm of business (ROB).

• Manage complex headcount, budget, and space planning processes in partnership with finance and business operations teams.

• Serve as a trusted connector across the organization, reinforcing Microsoft’s culture and values.

• challenges, remove barriers, and enable the CVP and leadership team to focus on high-impact decisions.

• Partners with Global Talent Acquisition and hiring managers on recruitment and onboarding. Ensures smooth processes for new hires, interns, and executive onboarding.

• logistics, and outcomes. Leverages resources to deliver efficient, high-quality experiences.

• Oversees purchase orders, expenses, and compliance with Microsoft policies. Acts as interim approver when needed.

• Leads office space management and planning, from desk assignments to large-scale restacks and buildouts, ensuring alignment with organizational needs.

• Actively contributes to the Business Support community by mentoring peers and sharing best practices.

Embody our