Director Ecommerce Marketing – Sales Excellence jobs at Microsoft in Taiwan, Taoyuan City

As an SAP Solution Engineer, you will work closely with a dedicated salesperson from the Strategic Partnership team to sell SAP Azure in western Europe. This is a technical pre-sales role, responsible for all technical pre-sales activities, including running workshops, leading technology presentations as well as assisting our customers in becoming frontier, taking advantage of the possibilities of CoPilot and Agentic AI with SAP on Azure. This opportunity will allow you to interact with senior stakeholders, decision makers and the technical staff of our customers. You will have opportunities to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at evangelizing why Microsoft Cloud, its cloud services and capabilities are ideal for innovation.

This is a flexible working opportunity and working from home is possible when not visiting customers. International travel maybe be required.

Required Qualifications

• Several years of technical pre-sales or technical consulting experience.
• Several years of extensive experience with SAP infrastructure-related technologies, paired with asolid understanding of the SAP ecosystem and how to bring them to life with Azure or competing clouds.
• Comprehensive understanding of cloud platform technologies, especially AI, Agentic and CoPilot technologies.
• Multi-lingual speaking skills, especially French (B2+) and English (C1+).

Additional Qualifications

• Computer Science, Information Technology or related 4 year degree
• Proficiency in understanding the core business processes associated with companies running SAP, especially those in the manufacturing, pharma, energy and retail/consumer products industries
• Proven experience engaging with senior level executives.
• Superior communication and presentation skills and the ability to influence for impact and stakeholder collaboration.
  

• Proactively identify and engage with key customer decision makers and influencers, while leading the technical sales strategy, including positioning the advantages of the Microsoft platform, from security to AI for SAP RISE and SAP in Azure customers.
• Use your broad, in-depth knowledge and leadership skills to build credibility and trust with our customers
• Leverage your skills and experiences to take ownership of resolving all technology aspects of a complex customer engagement
• Foster a deep relationship with SAP and the SAP Community, to keep aligned with SAP strategies and SAP customer trends
• Engage the Microsoft global system integration partner ecosystem in a sell-with motion
• Generate new go-to-market strategies and patterns and share them with the global and area community.

• 10+ years of experience in Sales, Partner/Channel development, business development, alliance management in the technology industry
  • Experience articulating technology platform strategy and solutions with a great proficiency
  • Good candidate will be inclusive and collaborative, drive teamwork and cross-team alignment and will have strong relationship management and solution development skills
  • Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences.
  • Strategic thinker who drives for impact. Strong candidates with problem solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with partners.
  • Bachelor’s degree required; MBA desired.

• Sales Leadership

• Partner Success

• : Create strategic business objectives and partnership plans, coordinate partner prioritization and growth, ability to set clear goals/timelines for the business to achieve or exceed on revenue/metric targets and drive execution against agreed plans. Demonstrate the ability to make decisions in a fast-paced and rapidly changing environment.

• Focus on Performance Management with partners

Required Qualifications:

• 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)
  • OR equivalent experience.
• Experience in structuring and negotiating complex strategic alliances or acquisitions

Preferred Qualifications:

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 12+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)
  • OR Master's/Advanced Degree in Business, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)
  • OR equivalent experience.
• 8+ years experience in the technology industry OR in a technical role (e.g., IT, Engineering).
• Industry experience in driving Shopping or Payments Partnerships

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 28, 2025.

Partner & Customer Focus

• Leverages internal and external network to develop new strategic relationships. Develops relationships as a trusted advisor with key stakeholders. Works cross-functionally on internal strategy and works with v-teams to deliver alignment on objectives and outcomes.
• Articulates the value of Microsoft solutions, leveraging knowledge of customer and partner business priorities and/or drivers to influence decision making. Looks across opportunities to identify and address broad issues and trends.

Market Signal

• Develops processes and channels for information gathering and reporting, including synthesizing key insights and trends gathered from engagements for executive consumption.

Partnership Strategy

• Formulates partnership strategy for Shopping & Payments growth priorities with input from relevant stakeholders and creates business value propositions based on partner and company needs.
• Builds and utilizes internal & external network with a diverse set of stakeholders to identify and validate unique opportunities across business areas. Provides input into recommendations on partners.
• Positions the Microsoft value proposition versus competitors and works with stakeholders to influence the build/buy/partner decision to meet customer needs, leveraging knowledge of Microsoft and customer issues in conjunction with product/industry teams to establish a foundation for future opportunities in competitive situations through collaboration.
• Provides insight on industry and/or competitive trends and drives action based on insights.
• Drives deals to increase growth and achieve desired outcomes, anticipating potential issues. Encourages customers and partners to apply and amend a value proposition in order to create a partnership. Influences internal stakeholders and partners and promotes the value of opportunities.

Negotiation

• Represents Microsoft in key customer and partner interactions, and defines the deal structure for scalable and durable solutions to complex business opportunities.
• Leverages deep understanding of risks, rewards, and negotiation skills to manage broad engagements across all business functions.
• Provides breakthrough ideas and collaborates to close strategic or high-impact opportunities in order to scale the business (e.g., cross-company, cross-product deals).
• Provides coaching and support to less experienced colleagues as a go-to resource for negotiation.

Deal Management/Governance

• Develops plans for managing deals, including communications, and reporting with Microsoft stakeholders. Resolves blocking issues using known techniques.
• Collaborates with customers, partners, and Microsoft colleagues to develop post-deal governance and ensure design, communication, and alignment in creation and implementation of execution plans across a portfolio of deals within a particular domain.
• Ensures customers and partners are prepared for implementation.
• Captures and shares learnings to improve future pipeline and business value communication.

• Embodies our

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Financial Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

Required/Minimum Qualifications

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 8+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 12+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
• 5+ years people-management experience.
• Experiencehandling large data sets to reveal patterns, trends, and associations, from behavioral and interaction data to uncover important factors that can influence outcomes.
• Experience with one or more AI/ML algorithms and frameworks and their application to solve various business problems. Examples include causal inference, resampling techniques, mixed effects models, clustering, classification, significance tests, time-series modeling/forecasting, etc.

Additional or Preferred Qualifications

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 12+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 15+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
• 7+ years people-management experience.

• Experience with Large Language Models (LLMs), prompt engineering, and Azure AI Application Programming Interfaces (APIs)
• Experience with Machine Learning Operations (MLOps) practices: containerization, infrastructure-as-code, monitoring
• Experience with multi-agent frameworks like AutoGen, Semantic Kernel, and Langchain
• Experience in debugging, security, and data protection principles

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 25, 2025.

• Demonstrate a commitment to Microsoft’s data security and privacy standards as the top priority in all analytics, reports, and solutions we develop.
• Lead large, complex projects to deliver accurate, accessible, secure and repeatable data products aligned to business and organizational needs and priorities that enhance our ability to inform marketing efforts, increase effectiveness of our approaches and deliver measurable outcomes.
• Demonstrate leadership in business and data landscape, visualizations, experimentation, and analysis to effectively communicate and support data driven decision making.
• Foster a team that embraces and lives Microsoft’s Culture and Values.
• Design and implement repeatable and scalable statistical and Machine Learning (ML) based frameworks to identify changes in behavior, business performance and other outcomes to help us make predictions and recommendations, set forecasts, identify anomalous activities, and understand outcome trajectory.
• Partner with Data Services on technical requirements to ensure adherence to security and compliance guidelines and enable data availability, data quality and integrity for data science, analytics and wider business self-service usage.
• Establish processes for the development of experimental methodologies, statistics, optimization, and probability theory for general purpose software and statistical packages. Leverages results from modeling and analyses to influence business and/or product strategy and leadership across teams.
• Deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.
• Embody our and

• Proven experience in technology-related sales, business development, or account management experience OR
  A Bachelor’s Degree in Information Technology, Computer Science, Business, or related field combined with proven experience of technology-related sales or account management experience OR
  A Master’s Degree in Business Administration (MBA), Information Technology, or related field combined with proven experince of technology-related sales or account management experience.

Preferred Qualifications:

• Experience bridging technical depth with customer engagement, ideally having worked in both technical (solution engineering, architecting, development) and sales/business roles within Financial Services.
• Strong knowledge of cloud platforms (Azure preferred, AWS or Google Cloud a plus) and cross-solution integration across AI, Data, and Application Innovation.
• Familiarity with enterprise-scale AI solutions, data platforms, application modernization strategies, and security best practices.
• Track record of driving adoption and consumption of technology solutions in enterprise accounts.
  

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value.
• Accelerate AI and Cloud Adoption: Drive adoption of Azure services across AI, Data, and Application Innovation, activating solution plays such as“Modernize Applications,” “Empower AI Transformation,”and“Unlock Data Value at Scale.”
• Orchestrate Solution Delivery: Partner with Cloud Solution Architects, Specialists, and Partners to deliver demos, design sessions, and proof-of-value engagements that showcase Azure’s impact.
• Champion Secure and Responsible AI: Guide customers in implementing secure, compliant, and responsible AI practices, leveraging Microsoft tools like Azure AI, Azure Machine Learning, and Microsoft Responsible AI guidelines.
• Enable Data-Driven Decision Making: Help customers modernize their data estates, integrate advanced analytics, and deploy AI models to optimize decision-making and operational efficiency.
• Drive Business Outcomes with Application Innovation: Support customers in building and modernizing applications using Azure Kubernetes Service, serverless computing, and low-code/no-code capabilities.
• Pipeline & Opportunity Management: Identify and qualify opportunities, progressing them through the sales cycle by leveraging AI-driven insights and collaborating with partners for co-selling motions.
• Ensure Ongoing Customer Success: Monitor and guide adoption post-deployment, ensuring customers realize the full value of their Azure investments while driving renewals and expansion.
• Continuous Learning & Thought Leadership: Stay ahead of industry trends, competitive insights, and Microsoft innovations. Share best practices and mentor peers to raise overall team capability.

SME&C is more than a sales organization—

a high level

As aStrategyinwill have theto own and lead a critical initiative named Reach Frequency YieldAs part of this initiative, you will have the opportunityto :

• Shape and executeRFYglobalstrategythatacceleratesSMB growth through our distributor, reseller,Managed Service Provider (MSP), Cloud Solution Providers (CSP), and partner networks.

• lobal Channel Partner Sales (GCPS)and Field Operating Units (OUs)—to drive alignment, innovation, and execution excellence.

• that drive RFY

• RFYdata-driven insights to informinternal stakeholders,

Required/minimum qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience.
• 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
• Understanding of the channel partner ecosystem and business models (distribution, telecommunications (telcos), solution service providers, managed service providers, hosters, etc)

• 10+ years relevant sales experience with Information Technology products/services.
• 4+years experiencemanaging others.
• Ability to lead strategic initiatives, on a project like basis, including and informing field and core stakeholders, track and resolve problems, understand Rhythm of the Business (ROB) insights and produce data driven actions with the field and partners
• Ability to connect strategy with partners to broader growth initiatives like AI adoption, cloud migration, or security
• Ability to work cross cultures, cross organizations and navigate the ecosystem to drive strategic initiatives activation

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 20, 2025.

• Reach Frequency Yield (RFY)End-to-End Ownership – Driving Reach, Frequency, Yield across Partners:This role takes full ownership of the RFY model execution in SMB through our channel.Youwill embed RFY, insights, targets and reporting into all relevant rhythm
• Work with each Area/Operating Unit (OU) to setclear RFY objectivesfor distributors.Ensure theseobjectivesappear in partnerjoint businessplans, Go To Market(GTM) plansand tracking mechanisms are available to measure performance.
• Lead amonthly RFY business review cadencewith regional channel and SMB Leads. In these reviews,analyzeRFY dashboards (Reach/Freq/Yield by distributor, by telecommunications (telco),work with the Operating Units to understandbusiness insights,surfacewhat’sworking or not, and drive follow-up actions.Ensure RFY is includedin established rhythms like Monthly Business Reviews (MBRs) and Analyst Relations (IARs) with the right level of insights and reporting views.
• Act as the“RFY Champion”in all forums – landing the concept that RFY is “how we execute throughchannelin SMB”.Youwillproviderole-based guidance so that Partner Development Managers (PDMs), Product Marketing Managers (PMMs), Partner Solution Sales (PSS) andSMB Saleseachknowtheir part in improving RFY.
• Measure & Communicate Impact:Youwill track RFY metrics rigorously and connect them to business outcomes. This will influence further targeted execution with the regions to improve RFY and CSP growth.Drive monthly communication on RFY progress.
• Collaboration:Work closely with the landing and activation lead for RFY to ensure every role in the field is aware,knowledgeableand executing on RFY levers.Advise onfield practices that have potential to scale WW.
• InformRFYstrategy forthe followingfiscal year and connect it with our key execution levers by and cross solution area
• Beyond RFY:explore and define growth opportunitiesand planswith our partner ecosystem for SMB in telco, Managed Service Provider (MSP), Small Service Provider (SSP) space

• Other:

  • Embody our and