דרושים Custom Consulting Lead ב-Microsoft ב-Taiwan, Taoyuan City

• Bachelor's Degree in related field AND 8+ years' experience in project management

• OR equivalent experience.

• Project Management Professional (PMP) certification.

• 4+ years financial management experience.

• Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.

• Drives and maintains obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success.

• Contributes to consumption activities, through others (e.g., Customer Success resources), for customers by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast.

• Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management.

• Supports relationships with key stakeholders in the customer portfolio to ensure service delivery is on track and issues are being anticipated, identified, and managed. Communicates current view of delivery to customer stakeholders, as appropriate.

• Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise. Manages escalations or ensures resolution of escalations with customer stakeholders through tailored corrective action (e.g., education) and overcomes ambiguous situations as needed. Learns to leverage project sponsors and internal network to influence stakeholders and resolve situations.

• Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Manages expectations with political sensitivity by leading Success Expectation discussions with customer, and documenting, executing, and monitoring through customer and partner experience (CPE).

• Adheres to project compliance standards (e.g., confidentiality, privacy) and requirements of the contract and accommodates customer compliance standards, including managing compliance-related complexities (e.g., high sensitivity to confidentiality). Champions compliance by contributing to knowledge sharing across teams to build compliance capability of others.

• Orchestrates and oversees a broad range of project metrics on midsize to large projects with high visibility (e.g., Vice President-level). Proactively ensures adherence to key performance indicators (KPIs) and provides strategic direction to drive success throughout project lifecycle.

• Proactively manages risks and issues within projects of standard complexity, leveraging technical knowledge and previous experience to evaluate risks, perform qualitative analyses (e.g., probability, impact, urgency), create risk management plans, establish processes, and work with cross-functional groups and leaders to mitigate identified risks. Contributes to recovery efforts and ensures tools are updated. Manages issue closure as a high priority.

• Ensures timely completion and quality of deliverables (e.g., documents) and tracking of agreed upon metrics for projects of standard complexity by applying quality management techniques (e.g., benchmarking, interviews) for collecting data. Uses analyses to identify solutions to systemic issues.

• Discusses and confirms Microsoft change control processes at kickoff with customer. Anticipates changes and proactively addresses by probing to ensure change can happen smoothly early in the process. Tests process before initiating formal change.

• Manages finances for projects with mid-size to large scopes and budgets by balancing funding and resources across workstreams, performing analyses, and leveraging cost management experience and expertise. Aims to reduce cost and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (e.g., profits and losses [P&L], accrual-based accounting).

• Manages stakeholder communications on project health, issues, and financial performance for mid-size to large deals throughout entire project lifecycle, tailoring communications to the audience. Tracks and maintains customer deliverables.

• Demonstrates accountability for the financial health of a project or program (e.g., revenue attainment, accurate forecasting, cost management, and utilization, skills, and capacity planning). Identifies opportunities to accelerate and drive consumption and delivery. Owns and drives backlog risk management. Drives incremental business on top of existing projects and programs through next step proposals, conducts customer discussions related to next stage proposal (NSP) and other opportunities. Engages in the pursuit cycle to ensure deals are structured appropriately. Supports and contributes to rhythm of business (ROB) and Chief Financial Officer (CFO) forecasting.

• Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Identifies new opportunities with customers and facilitates follow up conversations with customers on Consumption both strategically and operational, and to accelerate delivery or prevent delivery delays.

Collaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.

Required Experience & Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience.
  • OR 4+ years equivalent related experience.
• 2 Years of experience with architecture, deployment, and/or operations of Government classified networks.
• Experience working with Ansible, Splunk and/or Solarwinds.
• Experience working with L2/L3 switching/routing platforms, application networking and networking protocols to include BGP, OSPF, VRRP, LACP.

Other Requirements:

• Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • The successful candidate must have an active U.S. Government Top Secret Clearance . Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

Additional or Preferred Qualifications

• 5+ years leadership experience in relevant area of business.
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
• 10+ years of experience as an engineer or technical Program Manager.
• 4+ years of experience with architecture, deployment, and operations of Government classified networks.
• 2+ years of experience with cloud networking implementations with preferred focus on onboarding customer infrastructure to cloud.
• CCNP or higher or equivalent professional certification; CompTIA Security+ certification.
• Ability to work in a flexible, fast-paced environment.
• Highly effective communication and collaboration with customers, partners, and across teams is required.
• Excellent communication skills and team player with ability to build solid relationships at all levels, across teams, geographies, and business functions.
• Excellent judgement, decision-making skills, and the ability to work under continual deadline pressure when the situation is ambiguous.
• Applied experience with firewall, network security, or network monitoring solutions, including vendor platforms to include Palo Alto, Cisco Firepower/ASA, and/or Juniper SRX. Applied experience with Azure Networking, Azure Kubernetes, Yaml scripting, and Bicept ARM.
• Applied experience with privacy encryption protocols/capabilities to include VPN, IPSec, and TLS.
• Applied experience with cloud or other software-defined networking implementations to include networking authentication, authorization, RBAC, compute, databases.
• Experience with Linux and Windows experiences, with focus on shell commands and scripting.
• Experience in one or more programming languages: C#, C++, Java, Python.
• Experience in network automation using scripting languages such as Python.

Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 20th, 2025.

Collaborates with the Project Manager, Pillar Leads, and other internal technical resources to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts and pilots. Works with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints.

Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture.

Manages and ensures the all-up delivery of consulting engagements, as necessary. Defines and documents the architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach.

Proposes and develops new solutions to scale across multiple customers/partners. Builds and maintains an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood.

• Embody our

You will determine planning prioritization for multiple assigned accounts and prioritize appropriately across them. You will proactively seek customer feedback and insights on business priorities and objectives. You will understand how to plan stakeholder connections in alignment with the core account team and proactively build and maintain up-to-date knowledge of the customer.

You will leverage Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. You will identify, qualify, lead, manage, and close strategic industry cloud opportunities on prioritized accounts. You will orchestrate the consulting-sales relationship with the core account team, working closely with Enterprise colleagues.

You will leverage account team insights to build quality close plans for all qualified opportunities. You will ensure all applicable leads and qualified opportunities are linked to customer priorities in the account plan. You will drive discussions of terms and conditions and maintain relationships with the customer to secure formal signing of contracts.

• 8+ years of experience in sales, marketing, business development and/or enterprise level information technology consulting.
• Strong growth mindset. Seeks to solve difficult customer challenges.
• Proven ability to lead, build trust and be highly credible across all levels of organizations.
• Knowledge within Public Sector Industry and ability to make confident recommendations at C-level, business decision makers.
• A bachelor’s degree with exposure to Information Technology (or equivalent) is strongly preferred.

Profile Capabilities & Behaviors Required:

• Sales Achiever – Record of achieving results by understanding digital transformation drivers and customer priorities. Identify new opportunities and help customers accelerate their move to the digital age for their own benefit as well as their customers.
• Digital Transformation Driver - Anticipate market changes to drive industry-relevant solutions to customers, influencing BDMs and ITDMs, building trust with stakeholders and translating Microsoft solutions into business impact and outcomes that accelerate the customer’s digital transformation.
• Solution Seller- Identify customer business challenges within the line of business and articulate how Microsoft solution offers including industrial metaverse. AI, intelligent cloud can accelerate customer outcomes and drive increased productivity, optimize workflows and increase revenue.
• Sales Challenger - Continuously build industry and technical knowledge. Bring innovative industry solutions, benchmarks and references to C-level executives that drive greater efficiencies, optimization and increase customer satisfaction
• Deal Orchestrator - Orchestrate virtual selling team and all Microsoft resources maximizing revenue opportunity. Lead and drive entire sales cycle and leveraging repeatable offerings to accelerate and win deals. Proven track record of leading large strategic negotiations.
• Executive presence – Capable of developing and maintaining relationships at C-Level and above through relevance, industry knowledge and exceptional communication skills.

Ability to develop effective workback plans continually vetting to ensure stated objectives and outcomes.

Support the field through executive submissions and successful navigation of the process.

Consistent, repeatable achievement of revenue and consumption targets through disciplined pipeline, forecast management.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

the joyto everyone on the planet. We deliver on thatby putting players at the center, enablingto play the gameswant, anywherewant.gaming publishers, developers, platform, and technology partners from around the world to bring Xbox and Windows games and services (e.g., Game Pass, Cloud) to Microsoft’s customers, andplatform offering (e.g.,console, PC, PCandheld, streaming) to its creators and partners.

Here isa central rolebusiness. Theis hiring ato work with partners across Asia.

community, Microsoft’s industry-leading program for independent gaming developers). You will land new partnerships and extend existing ones to ensure Microsoft’s platforms are the best place for games. In addition, you will help shape the assumptions and fundamentals of Microsoft’s gaming strategy as a member of the broader Xbox team and as a project manager on various gaming initiatives.

The position will bebased inor Shenzhen)with consideration for onsite and/or virtual work flexibility and will require international and domestic travel. This description has been designed tothe general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Required Qualifications

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field) OR equivalent experience.
• 10+ years of experience spanningaccount management,business development,strategyand corporate developmentin gaming&interactive entertainmentor otherindustries, with a proventrack recordfor executing publishing, distribution, development, and technology deals with external partners.
• Superb negotiation, analytical, communication and customer/partner relationship skills.
• Strong business acumen and ability to think strategically and execute tactically.
• Executive presence,confidenceand maturity.
• Ability to work independently and juggle multiple projects and priorities.
• Cross-functional work experience withinpartner management,business development, finance, and marketing. BA/BSc (or equivalent) in business or technologyrequired.

Preferred Qualifications

• and knowledgeable about all forms of interactive entertainmentand havedeep experience in the console and PC gaming industry.
• Thorough understanding of game developers, publishers, and their needs.
• MBA or MA a plus.
• Mandarinlanguage fluency.

• maintain, and foster relationships with new and existing gaming partnersand executivesin the region.

• Formulate partnership strategy for products and businesses with input from relevant stakeholders to position Microsoft value proposition to influence partner decision.

• Lead dealopportunities across stages by workingwith partner management, legal, finance, marketing, and planning to evaluate/develop, secure approval for, negotiate, and close Xbox, Windows, Game Pass, and event partnerships with publishers and developers.

• Drive relevant business modeling, forecasting, portfolio planning, and post-launch success validation efforts.

• Guide all publishing partnerships and agreements through the Microsoft contract execution process. Maintainahigh levelof internal and external partner satisfaction.

• Analyze Chinese and global market opportunities and create strategies for new lines of game-related businesses that will drive revenue growth and shareholder value.

• Work with multiple levels of management across Asia, Europe, and the Americas to shape our games business strategy and policies.

• Drive the regional execution and operation of Microsoft’s games initiatives across multiple product groups, subsidiaries, and regional organizations.

• 5+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government)
  Or
• 5+ years consulting solution and Unified sales experience.

• Bachelor's OR Masters Degree in Business, Information Technology (IT), or related field
• 5+ years consulting services and Unified/ support sales experience
• Proven experience in consultative selling and digital engagement.
• Strong leadership and collaboration skills with the ability to manage competing priorities.
• Excellent communication and stakeholder management abilities.
• Demonstrated success in driving customer value and business outcomes.
• Experience managing complex sales cycles and pre-sales processes.
• Familiarity with Microsoft methodologies and Industry Cloud solutions.
• English proficiency is required for effective communication, documentation, and collaboration in a global work environment.

• Deliver Secure, Personalized Cloud Journeys
• Align services to customer goals and drive measurable outcomes.
• Embed services insights into account planning and transformation efforts.
• Protect & Grow Unified Base Services
• Engage early for proactive renewals.
• Collaborate with Customer Success Account Managers to reinforce value and uncover growth opportunities.
• Achieve renewal rate targets and grow renewing accounts.
• Drive Growth Through Enhanced Solutions
• Land Enhanced Solutions with every product sale.
• Sell consulting engagements and secure new Unified deals.
• Strategic Partnership & Planning
• Co-create transformation plans with full account teams.
• Support MACC planning and execution milestones.

• Lead the consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning.
• Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling.
• Identify and sell Industry Cloud solutions that solve customer challenges through co-innovation with partners and Microsoft teams, Including selling the Unified Mission Critical Portfolio and Security Services.
• Own the full sales cycle—from lead generation and qualification to deal closure—while driving Cloud consumption through sold projects and programs. Achieving sales targets by Quarter and Full Year.
• Leverage digital channels to uncover and develop new business opportunities.
• Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies.

sales cycles and grow market share.

a diverour culture every day.

Required/Minimum Qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years of experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience.
• 3+ years of experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
• 4+ years of experience providing recommendations to, or collaborating with, mid-to-senior level executives to address and advance technology transformation initiatives, enablements, and outcomes, including Cloud and AI solutions.
• 2+ years of experience shaping and or closing large, complex enterprise agreements or deals across multiple products andservices that include a mix of licensing, cloud consumption, and support.

Additional or Preferred Qualifications

• MBA
• Demonstrated FinancialFluency in engaging withCFO’sandtheir leadershipteams
• MicrosoftcertificationsonAzure,AI,Security, orModernWork
• Experience applying critical thinking and influencing individuals across different organizations, as well as managing situations with ambiguity
• Experiencein strategic account management or customer success roles within enterprise-level organizations, includingexceedingquotaorattainment objectives
• Experienceinmanagingdeal flowacross salesstagesina customer relationshipmanagementtoolset
• Innovative problem-solving skills with capability to align diverse stakeholders toward shared objectives
• Demonstrated ability toestablishtrusted advisor relationships with senior leaders
• Expertisein value-based selling, business case formulation, and quantification of business outcomes
• In-depth knowledge of industry-specific business processes and transformation initiatives

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 21, 2025.

• Account Management

• accountplansthroughoutcome-focused selling and planningbased on customer priorities and industry trendsthatleadtonewopportunity creation

• Ensure transition of net new opportunities,andwork

• Work withaccountteamsandpartnerstolink business outcomes to workloads and correspondingconsumption plansleadingto accelerated consumption

• Competitive Knowledge

• network of industry experts& content

• gaps in competitor offerings to position Microsoft as the preferred partner

• Customer Engagement

• utilize

• executive

• Maintain comprehensive knowledge of industry challenges and opportunities to

• (Industry Advisors, Specialists, Partners,etc.)

• Accelerate salesand consumptionthrough businessenvisioningto visualizeenrichedemployeeexperiences,reinventcustomerengagement,reshape businessprocessesandbend the curve oninnovation

• Sales Excellence

• Work through each stage of the Microsoft Customer Engagement Methodology (MCEM), including Listen & Consult, Inspire & Design, Empower & Achieve, Realize Value, and Manage & Optimize, by serving as an advisor to business decision makers

• methodologyandbest practices through Sales Enablement& Skilling programs to reacha broader set ofaccount teams andcustomersbeyond direct account coverage capacity

• to workthroughMicrosoft customer relationship managementsystemand reporting toinfluence account plans,pipeline management,and close plans

Other:

• • Embody our and