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Microsoft Customer Business Outcomes Lead 
Taiwan, Taoyuan City 
360819453

Today

sales cycles and grow market share.

a diverour culture every day.

Required/Minimum Qualifications

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years of experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
    • OR equivalent experience.
  • 3+ years of experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
  • 4+ years of experience providing recommendations to, or collaborating with, mid-to-senior level executives to address and advance technology transformation initiatives, enablements, and outcomes, including Cloud and AI solutions.
  • 2+ years of experience shaping and or closing large, complex enterprise agreements or deals across multiple products andservices that include a mix of licensing, cloud consumption, and support.

Additional or Preferred Qualifications

  • MBA
  • Demonstrated FinancialFluency in engaging withCFO’sandtheir leadershipteams
  • MicrosoftcertificationsonAzure,AI,Security, orModernWork
  • Experience applying critical thinking and influencing individuals across different organizations, as well as managing situations with ambiguity
  • Experiencein strategic account management or customer success roles within enterprise-level organizations, includingexceedingquotaorattainment objectives
  • Experienceinmanagingdeal flowacross salesstagesina customer relationshipmanagementtoolset
  • Innovative problem-solving skills with capability to align diverse stakeholders toward shared objectives
  • Demonstrated ability toestablishtrusted advisor relationships with senior leaders
  • Expertisein value-based selling, business case formulation, and quantification of business outcomes
  • In-depth knowledge of industry-specific business processes and transformation initiatives

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 21, 2025.

Responsibilities
  • Account Management
  • accountplansthroughoutcome-focused selling and planningbased on customer priorities and industry trendsthatleadtonewopportunity creation
  • Ensure transition of net new opportunities,andwork
  • Work withaccountteamsandpartnerstolink business outcomes to workloads and correspondingconsumption plansleadingto accelerated consumption
  • Competitive Knowledge
  • network of industry experts& content
  • gaps in competitor offerings to position Microsoft as the preferred partner
  • Customer Engagement
  • utilize
  • executive
  • Maintain comprehensive knowledge of industry challenges and opportunities to
  • (Industry Advisors, Specialists, Partners,etc.)
  • Accelerate salesand consumptionthrough businessenvisioningto visualizeenrichedemployeeexperiences,reinventcustomerengagement,reshape businessprocessesandbend the curve oninnovation
  • Sales Excellence
  • Work through each stage of the Microsoft Customer Engagement Methodology (MCEM), including Listen & Consult, Inspire & Design, Empower & Achieve, Realize Value, and Manage & Optimize, by serving as an advisor to business decision makers
  • methodologyandbest practices through Sales Enablement& Skilling programs to reacha broader set ofaccount teams andcustomersbeyond direct account coverage capacity
  • to workthroughMicrosoft customer relationship managementsystemand reporting toinfluence account plans,pipeline management,and close plans


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