Lead Associate Operations - Downtown Crossing Branch jobs at Jpmorgan in United States, Boston
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Company (1)
Job type
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Job title (1)
United States
State
Boston
27 jobs found
28.06.2024
JPM
JPMorgan Lead Associate Operations - Downtown Crossing Branch United States, Massachusetts, Boston
Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture. Processes and assist customers with...
Delivers an exceptional customer experience by acting with a customer-first attitude. Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships,...
Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture. Processes and assist customers with...
Engages clients making them feel welcomed and delivering an exceptional customer experience by acting with a customer-first attitude. Engages with clients that enter the branch by making a personal connection,...
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Performs...
Provide support as the primary lead / first level escalation contact to drive for same day resolution of exceptions. Identify & resolve the primary reasons for day over day position...
Manage and resolve daily queries across the fund services provided. Handle all issue management, escalation and remediation. Coordinate client requested changes to operating model and reporting. Coordinate client fund launches...
Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture. Processes and assist customers with...
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