Client Service Account Management - Associate jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Quezon City
159 jobs found
21.09.2024
JPM
JPMorgan Client Service Account Management - Associate Philippines, Quezon City
Key advisor to the client, providing advice and consultation on decision making. Client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues. Identifies...
Assist with Client research on product and account entitlements. Assist with Client inquiries, standing settlement instructions, data requests and written communication. Complete, submit and follow up on implementation and account...
Being proactive in identifying problems and themes. Create a repertoire/cadence with follow-ups and issue escalations; recommend/implement service enhancements where appropriate. Start interacting with other teams to collaborate and problem-solve; be...
Responsible for the Client experience across all aspects of their day- to- day relationship with JPMorgan Payments. Maintain an accurate and active service temperature check for all clients within the...
Leading regular market meetings to update staff on operations development, product enhancements, system improvements or problems. Monitoring client reports and investigating changes in revenue, product usage, and outstanding loan issues....
Develop and implement plans for the delivery of product data to support strategic business objectives, operations, advanced analytics, and reporting. Utilize subject matter expertise and key partnerships to identify and...
Handle day-to-day client inquiries and requests relating to their accounts and transactions. Resolve external and internal inquiries pertaining to J.P. Morgan’s Wholesale Payments core cash products and track and monitor...
Key advisor to the client, providing advice and consultation on decision making. Client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues. Identifies...
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