Process Modeling Associate - Cebu jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Cebu City
91 jobs found
21.09.2024
JPM
JPMorgan Process Modeling Associate - Cebu Philippines, Cebu City
Partner across Connected Commerce with functional Subject Matter Expert’s within the Connected Commerce Business, Legal, Controls, and others to evaluate and implement updates stemming from legal/regulatory changes. Manage sustainment process...
Manage day to day operations of FCPS (Fraud, Claims), including management duties (performance management, staff development, training), operational controls, and adherence to policies and procedures. Provide vision and set direction...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Provide best-in-class customer service, through phone and chat, handling “everyday banking” issues from the customers, which includes guiding customers how to use our product and technical troubleshooting concerns. Process disputes...
Transactional detail review & analysis. Determination of action based on Specialist review (disposition of cases). Written and Verbal Merchant Communication to support both direct case work and Merchant inquiries. Resolving...
Coordinate the timely completion of Regulatory and Policy change management processes, which include engaging Card Business stakeholders, Control, Legal, Risk and Compliance. Develop a deep understanding of Regulatory Events and...
Providing outstanding service to our customers. You will provide timely resolutions to their queries and correspond with them through inbound/outbound calls regarding transactions on their accounts. This includes handling issues...
Partner across Connected Commerce with functional Subject Matter Expert’s within the Connected Commerce Business, Legal, Controls, and others to evaluate and implement updates stemming from legal/regulatory changes. Manage sustainment process...
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