Division Lead - Daily Banking Genders jobs at Jpmorgan in Germany, Berlin
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Company (1)
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Germany
Berlin
22 jobs found
03.08.2024
JPM
JPMorgan Division Lead - Daily Banking genders Germany, Berlin, Berlin
Implement and maintain operational excellence across the operations teams, ensuring the customer experience is unique, fair, consistent, transparent and enables the delivery of exceptional service. Act as subject matter expert...
Build and lead a high performing business operations function, deliver exceptional service experience on a day by day basis. Operate effectively in a virtual team working environment using empowerment to...
Demonstrate strong track record of cultivating a "Right First Time" service culture that emphasizes exceptional customer experience. Implement and maintain high operational standards in a dynamic and international work environment....
Develop a product strategy and product vision that delivers value to customers. Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Own,...
Service Matter Expert within team for DSGVO. Daily reviews of escalated cases and support on high profile cases. Oversees updates to processes, procedures and guidance documents. Completes quality checks on...
Manage key Firmwide initiatives including but not limited to Marketing and Customer Experience. Constantly assessing the effectiveness of governance relative to established programs, business processes, and the direction the firm...
Write engaging, strategic content across every channel for the local market, including web, social and comms. Ideate and deliver end-to-end campaigns, with a focus on creating excellent customer experiences. Help...
Implement and maintain operational excellence across the operations teams, ensuring the customer experience is unique, fair, consistent, transparent and enables the delivery of exceptional service. Act as subject matter expert...
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