Principal Product Designer jobs at Intuit in United States, Mountain View

strategies for voice, tone, patterns, and accessibility; and partnering with product, technical, legal, and compliance partners to create effective and engaging content experiences.

• Lead the development and implementation of content design strategies for a suite of products — specifically, Reporting and Business Intelligence
• Write clear, concise, and engaging content for a variety of audiences and purposes
• Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user flows
• Support product designers in their content work, through coaching sessions or office hours
• Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers
• Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals
• Conduct user research to understand user needs and preferences
• Use data to define success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability
• Contribute to roadmapping and planning, making informed decisions
• Create content prototypes and mockups to test with customers
• Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received
• Stay up-to-date on the latest trends in content design and development

• Bachelor's degree in English, Communications, or a related field preferred
• 7+ years of experience in content design or a related field
• Strong portfolio showing content design deliverables, including strategies
• Excellent writing and editing skills
• Experience with content strategy, information architecture, and user experience design
• Strong understanding of design principles and best practices
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

We are seeking an experienced Principal Product Manager to lead the strategic planning and delivery of integrated Mid-Market and shared ecosystem experiences for our payments and invoicing products. This role requires a leader with a deep understanding of the payments industry, exceptional execution and delivery excellence, and the ability to drive cross-functional initiatives that enhance our product offerings.

• Strategic Vision and Roadmap Development: Define and articulate a compelling MM product vision and strategy for our payments and invoicing ecosystem, aligning with overall business objectives and market opportunities. Develop and maintain a comprehensive product roadmap that addresses customer needs and positions the company as a leader in the industry.
• Cross-Functional Leadership: Lead cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure cohesive product development and delivery. Foster a collaborative environment that encourages innovation and continuous improvement.
• Market and Customer Insight: Conduct thorough market research and gather customer feedback to identify pain points, opportunities, and emerging trends. Utilize these insights to inform product decisions and prioritize features that deliver exceptional value to our users.
• Product Development and Execution: Oversee the end-to-end product development lifecycle, from concept through launch and iteration. Ensure timely delivery of high-quality products that meet or exceed customer expectations.
• Stakeholder Engagement: Engage with internal and external stakeholders to communicate product vision, gather requirements, and ensure alignment. Act as the primary point of contact for all matters related to the payments and invoicing ecosystem.
• Performance Monitoring and Optimization: Define key performance indicators (KPIs) to measure product success. Analyze product performance data to identify areas for improvement and implement strategies to optimize user experience and business outcomes.

• Educational Background: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. An MBA or advanced degree is a plus.
• Experience: A minimum of 10 years of product management experience, with at least 5 years in the payments or financial technology industry. Proven track record of leading complex product initiatives that resulted in significant business growth.
• Leadership Skills: Demonstrated ability to lead and inspire cross-functional teams.
• Experience in managing and mentoring product managers is highly desirable.
• Strategic Thinking: Strong strategic planning skills with the ability to translate market insights into actionable product strategies.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to both technical and non-technical audiences.
• Analytical Aptitude: Proficiency in data analysis and the ability to make data-driven decisions. Familiarity with analytics tools and methodologies.
• Technical Proficiency: Understanding of payment processing systems, invoicing platforms, and related technologies. Ability to engage effectively with engineering teams on technical topics.

You will help to reimagine experiences that enable seamless 3P integrations and embedded 3P offerings in QuickBooks; and lead design for enhancing our developer portal and expanding our partner program.

You will also manage a team focused on unifying and innovating our dashboard and FTU/Setup experience frameworks. You will work closely with a team of talented designers and diverse stakeholders; and have top notch story-telling, systems-thinking, interaction design skills, and expertise in data-driven design to shape how we transform our critical platform experiences.

The expected base pay range for this position is:Bay Area: $191,500 - $259,000This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ).

• Leading and Growing a Design Team: Managing a team of product designers, fostering their growth, and setting design direction.
• Shaping Design Strategy: Define and influence a multi-year product and UX strategy, helping to influence the direction across partner teams; aligned with Intuit's overall strategy and business goals.
• Platform-approach: Models a platform mindset and thinks critically about ways to experiment, stretch, and meaningfully diverge from the system to learn and ultimately improve the system and its outcomes. Defines the strategy for horizontal, experience frameworks and patterns, helping to innovate and evolve our shared experiences and design systems.
• Works E2E: Looks at work in terms of an entire suite of products or experiences across a segment. Drives resolution of dependencies across team boundaries.
• Partnering with Cross-Functional Teams: Collaborating with product and engineering leaders to shape the future of our QuickBooks small business platform.
• Advocating for Usability: Promoting usability for both internal and external users of the platform.
• Balancing Immediate Needs with Long-Term Vision: Considering both current and future design requirements for the platform.
• Bold Innovation: Explore and implement innovative design solutions that leverage emerging patterns and AI.
• Design thought partnership: Role models design leadership. Leads larger design projects within a strategic pillar, including driving prototyping and initiatives focused on their craft.
• Design craft: Possesses a comprehensive knowledge of design principles, methods, tools, and approaches across all design crafts.
• Contributes new ideas to the overall design direction, while considering the role that their craft can play in the solution. Able to give feedback on other crafts. Uses industry-standard design software at an advanced level.
• Leading 3P Experiences: Designing E2E, platform experiences, including integrations, embedded experiences, and partner portal.
• Evolving Dashboard, FTU/Setup Experiences: Driving how we unify, innovate, and scale our platform and app level dashboard and FTU/Setup experiences.

• 8+ years of experience in product design, with 2+ years leading a team of 4-8 designers in a larger, matrixed organization.
• Experience working on platform teams, design systems, or infrastructure-level components is highly desirable.
• Exceptional storytelling and communication skills, with the ability to influence and persuade stakeholders at all levels.
• Strong UX craft, including interaction design, pattern architecture, and internal usability.
• Proven track record of leading and delivering impactful design solutions across large and complex products and platforms.
• Demonstrated ability to work collaboratively with and influence other designers, product management, marketing, and engineering leaders to drive outcomes.
• Ability to convey holistic ideas and concepts through storyboarding, wireframing, and prototyping.
• An online portfolio showcasing reusable UI, horizontal product thinking, and design that elevates trust.
• Experience with AI-driven platforms is a plus.

• Align the team, executives, and stakeholders around a bold vision and product strategy for the Intuit Wallet. Meet with senior leaders and stakeholders regularly to educate, inform, and align commitments.
• Develop deep customer empathy and customer-backed solutions through immersing in customer research
• Partner with engineering to deliver scalable and flexible capabilities. Partner closely with other product managers and designers to craft simple and impactful product experiences across web and mobile platforms.
• Exhibit strong cross-functional partnership that demonstrates a high bar for collaboration and one team mindset
• Act as a key figure within the Fintech Platform Product Management leadership, collaborating closely with other leaders to craft a cohesive vision, strategy, and multi-quarter roadmap.
• Maintain a comprehensive understanding of the competitive landscape to ensure our offerings are superior and well-positioned.
• Lead the product prioritization and development process, ensuring alignment with customer needs, market positioning, and long-term business objectives.

• 8+ years of experience delivering world class product experiences with a track record of launching and scaling customer-facing products in a platform-heavy role
• Deep experience in fintech, with hands-on experience in digital wallet technologies. Technical understanding of digital payments infrastructure, tokenization, handling sensitive data, and regulatory requirements
• Demonstrated ability to establish and evangelize a compelling product vision and strategy. Creative, strategic, and innovative, with a history of executing and delivering results
• Track record of driving multiple scrum teams in a complex organizational environment to deliver outcomes and manage stakeholder expectations
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
• Outstanding analytical skills and the ability to assess disparate datastreams and distill them into meaningful, actionable strategic insights and recommendations
• Excellent verbal and written communication skills with the ability to communicate at all organizational levels
• Passionate for solving customer problems, both for businesses and consumers
• Bachelor’s degree required. MBA or MS a plus

Bay Area California $185,400 - $217,869

• End-to-end ownership of initiatives to empower compliance policy and operation teams to mitigate Fintech compliance risk exposure by building robust customer and transaction monitoring, case investigation and other relevant compliance capabilities.
• Develop deep customer empathy and a detailed understanding of money movement products where Fintech compliance risks may occur and how they can be mitigated effectively.
• Transform our compliance controls with scalable capabilities to serve a global audience. This includes areas like KYC/KYB processes, AML transaction monitoring, and adherence to various regulatory requirements, stitching data across numerous sources to manage compliance risk and regulatory obligations.
• Leverage customer insights and compliance regulatory requirements to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure, and own success metrics.
• Build strong relationships with legal and compliance, product, engineering, risk policy and operations teams to influence and align on compliance solution roadmaps.
• Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly upwards and outwards across the business.
• Ruthlessly prioritize initiatives and drive work with a strong focus on process and tactical execution, ensuring a high business impact ROI on resource investment.
• Know when and how to be scrappy and entrepreneurial, hypothesis-driven, and analytical; exercise strong judgment when balancing risks and making trade-off decisions.

• 5+ years of product management experience with a significant focus on compliance within the financial services or fintech industry.
• Proven domain knowledge in compliance regulations and best practices, with specific experience in one or more of the following areas: AML, Consumer Protection, Sanctions screening.
• Exposure to other money movement product compliance areas is a plus.
• Track record in defining and delivering awesome products that solve big customer needs, while balancing compliance needs.
• Proven ability to develop and champion a product vision, strategy, and roadmap for a product area in support of customer needs, company objectives, and regulatory requirements.
• Experience with Agile development and methodologies.
• Track record of working closely with stakeholders and partners in a highly crossfunctional environment, listening, and taking a customer-focused approach to strategy and priorities – passion for the customer.
• Undergraduate degree required; a focus in computer science, finance, or a related field is preferable. An MBA is a plus; equivalent experience will be considered.

Part of the U.S. Marketing team, the Mid-Market Marketing team is seeking a highly motivated product marketing and strategy professional who is excited to make an impact on one of Intuit’s 3 Big Bets: Disrupt the Small Business Mid-Market. The ideal candidate is a self-starting strategic thinker with experience translating market, product, and customer insights into strong product and marketing strategies while influencing and partnering cross-functionally to bring their bold visions to life. The role will have two major components:

1. Partner with our product management team to understand the needs of our partners (Accountants and Value Added Resellers), prioritize our roadmap to meet their needs and drive business outcomes, partner with cross-functional teams to improve how they sell, and ensuring the content, messaging, and positioning of our platform is tailored to the needs of these partners.
2. Partner with our Professional Services and Customer Success teams to understand the service needs of mid market businesses, prioritize the roadmap according to customer need and business opportunity, and craft the value propositions and messaging so customers understand the value of engaging with these services.

• Interface with accountants and value added resellers (VARs) to understand their needs
• Define the accountant and VAR landscape, market size, and the opportunity size of serving these partners
• Partner with product management to influence the product roadmap based on partner needs
• Tailor the messaging and positioning of our online platform for partners to convey the benefits of our online platform and help these partners convey this to their business clients
• Partner with our GTM teams to drive adoption and business results with these partners
• Understand the professional services landscape and mid market needs to influence roadmap prioritization and service delivery improvements
• Craft the messaging and positioning for the value propositions delivered through professional services and customer success to drive platform adoption

• BA/BS required, or equivalent work experience. Experience in SaaS companies, B2B marketing, or consulting
• 5+ years of professional experience in strategy and product marketing; familiarity with mid-market business solutions a plus
• Ability to drive strategy formation with consumer insights and market intelligence
• Proven experience leading and influencing cross-functional teams to deliver amazing outcomes
• Demonstrated ability to prioritize across a vast array of product solutions and initiatives
• Solid verbal, written, visual/presentation and interpersonal communication skills, as well as an effective communicator at all levels
• Demonstrated high levels of ownership, responsibility, initiative and the desire to drive significant, measurable performance results
• Track record of making principled, data-based business decisions balanced with experienced judgment
• Strong project management skills, analytical skills, and attention to detail
• Strong organization navigational skills, including ability to lead and influence without direct authority
• Ability to manage ambiguous or complex issues with thoughtful recommendations

You’ll be challenged to think bolder, move faster, and have a bigger impact. Deep partnerships with amazing designers and engineers make everyday a learning experience. We like to have fun and celebrate our accomplishments. Your creativity and rigor are keys to our success.

• End-to-end ownership of capabilities to assess customer risk ,spanning all product offerings to ensure a seamless experience across the ecosystem
• Develop deep customer empathy and detailed understanding of the customer journey, minimizing friction through automated real-time decisions and effortless offline processes
• Transform the way we approach risk assessments through scalable capabilities that serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance
• Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics
• Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmap
• Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business
• Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution

• 6+ years designing and delivering world-class products in a Product Management role
• Deep customer empathy and curiosity
• Passion for solving problems (the big ones and small ones)
• A design-thinking mindset
• Track record of prioritizing, communicating and influencing teams
• Strong analytical skills paired with a data-informed mindset
• Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
• Financial industry knowledge is a plus
• Bachelor's degree required; Master’s degree or MBA preferred. Equivalent work experience will be considered.