Director Hr Business Partner jobs at Intuit in United States, Mountain View

Responsibilities

• Partner with the Senior Manager, EABP to manage administrative operations, including events management, documentation of processes, project tracking, distribution list maintenance, and regular audits to ensure accuracy and alignment.
• Event planning to include planning and support for large meetings, off-sites and team building events.
• Support creation of Google Slide presentations and maintain organized tracking of topics and updates.
• Develop and maintain playbooks for operational processes.
• Regular syncs communicating project updates clearly and proactively to avoid surprises.
• Manage expenses (Concur), purchase orders (POs), and assist with budget tracking.
• Provide light admin support for the EVP, including:
• Tracking attendance and in-person participation
• Book conference spaces, hotels, restaurants, and car services
• Onsite Responsibilities (2–3x/week)

• Greet and escort guests
• Run light office errands (e.g., coffee/lunch)
• Manage office routines, organization, and supplies
• Lead and coordinate on-site events end-to-end

Mountain View, CA: $43 - 59/hr

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at

Ideal Candidate

• Brings a positive, can-do attitude with no task too big or small
• Adapts quickly to change and is eager to learn
• Communicates clearly and concisely, both in writing and in person
• Comfortable with occasional overtime during peak periods (up to ~50 hrs/week)
• Enjoys independent, detail-focused work like documentation, research, and data entry
• Demonstrates high integrity, strong work ethic, and professionalism. Contributing to a respectful, drama-free team culture Coachable, collaborative, and easy to work with
• Proficient with Google workplace suites,
• Must be proactive, take ownership, respond quickly, and have excellent follow through skills.
• Organizational skills.

• Provide thought leadership in identifying opportunities to drive operational excellence
• Analyze company-level performance and operational data to provide insights and actionable recommendations
• Partner with senior leaders and cross-functional teams (e.g. Product, Engineering, Marketing, Finance, Analytics) to jointly problem solve and develop solutions to complex business problems
• Lead strategic initiatives or projects end-to-end from initial hypotheses to recommendation to operationalization
• Design and implement frameworks and operating models that accelerate operational excellence, decision-making, and best practices
• Learn from internal and external best practices and work with business leaders to implement and scale them across the company

• 4-6 years of relevant experience in delivering significant strategic and operational impact across a technology company or large organization, SaaS or fintech preferred
• Strategy and operations experience at a high-growth startup, management consulting experience, or strategic/analytical roles at large companies
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense with the ability to generate innovative insights, ideas, and opportunities that drive tangible business outcomes
• Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver the outcome
• Experienced change management leader who is able to influence and build trust across a highly cross-functional organization (peers, working teams, and executives) to accelerate outcomes
• Excellent communicator with strong presentation skills and compelling storytelling abilities; feel very comfortable leading and facilitating workshops business reviews with executives and teams
• Demonstrated ability to come up to speed quickly on new business domains
• Strong academic record required. MBA or equivalent from a nationally recognized institution required.

Reporting to Intuit’s SVP of Creative, the Director of Ops will be a catalyst scaling the impact of Intuit’s in-house Creative Studio. Here are three critical areas of responsibilities:

• Business ops and business affairs:
• Creative/design ops: Ensure strategic prioritization of demands and allocate resources to deliver excellence at scale, with high velocity.
• Innovation practices: Transform how the team and the broader company innovates in the age of AI by leading the way and scaling innovation capabilities across the company.

Operational excellence and executional rigor

• Establish and optimize processes for prioritization, planning, workflow management, and project execution to ensure that deliverables are on time, on brand, and within scope.
• Drive continuous process improvements to keep the team agile, implementing best practices in program management, communication, and execution.
• Align global teams across regions and cornerstone brands to ensure smooth collaboration and seamless processes—no matter the team, no matter the geography.
• Manage a high volume of asset requests and refine the organization’s strategic roadmap, tracking key initiatives, providing ongoing visibility into progress, removing blockers, and driving communications to keep the team informed and motivated.
• Collaborate with the team to drive prioritization and staffing decisions that ensure we’re using the right talent in the right places, keeping our creative and business goals aligned and needs met.
• Track timelines and KPIs to ensure creative work exceeds expectations and develop a reporting system that ensures key stakeholders and senior management have the visibility they need.
• Facilitate the development of clear roles and responsibilities across creative production teams wherever needed.
• Advocate for a culture that strikes the right balance between creative freedom and operational discipline.
• Drive ongoing creative reviews with stakeholders at all levels that maintain a high standard of creative execution and ensure effective use of time for both x-functional leaders and ICs.
• Develop operational playbooks, guidelines, and processes, and AI-enablement resources to help scale and maximize the impact of creative operations.

Team and organizational leadership

• Develop and grow a high-performing team of program managers and creative producers.
• Mentor and coach your individual team members on their projects, helping them have business impact and achieve their growth goals.
• Serve as a mentor and thought partner to people leaders and senior ICs throughout the Creative Studio team.
• Develop and maintain the operating system for the Creative Studio team, ensuring team frameworks, processes, and rituals are consistent to ensure alignment and engagement.
• Ensure that employees are onboarded and receive the tools and training needed to become productive quickly.
• Measure the ongoing health of the Creative Studio team, keeping a pulse on engagement and proactively implementing programs to keep the team challenged and inspired.
• Develop programs and initiatives that foster a culture of creative excellence, accountability, risk taking, and collaboration.
• Lead change initiatives that help the team grow and adapt, making sure we’re always at the top of our game, no matter what comes our way.
• Serve as a trusted advisor and sounding board to the senior leader, acting as a proxy when needed and ensuring that decisions and actions are aligned with strategy.

Stakeholder management and alignment

• Partner with functions and leaders across the company to ensure everyone’s working toward the same vision, keeping creative output, organizational objectives, and strategic objectives aligned.
• Manage stakeholder communications and drive cross-functional alignment through clear and repeatable processes that scale.
• Cultivate durable cross-functional relationships that promote a seamless workflow across departments.
• Build an atmosphere of collaboration, leaning into and resolving conflicts when needed.
• Act as a liaison between creative teams and senior management as needed.

Technology and tools

• Ensure the team has the right tools and platforms for effective workflow management, collaboration, and digital asset management. Lean into AI tools to elevate and accelerate creative work.
• Champion opportunities to drive automation and efficiency through technology to maximize team productivity and creativity as well as future-proof creative operations.
• Keep abreast of industry trends, emerging technologies, project management tools and systems to continually enhance the quality and innovation of the team's output.
• Evaluate and introduce new tools and technologies and ensure seamless integration into existing workflows.
• Train and support team members in adopting new tools and processes.

Budgeting and vendor management

• Work closely with finance and marketing leadership to establish and manage the team’s budget.
• Own and monitor the team’s budget—monitoring spending, identifying cost-saving opportunities—to ensure alignment with business goals and compliance throughout all production and marketing activities.
• Oversee vendor relationships and external partners, negotiating contracts and managing scopes of work that deliver real value to the team.
• Manage onboarding and training of vendors. Build and manage the ecosystem and budget for event-related vendors and contractors used by the creative team.

• 15+ years in design and/or marketing related field
• Proven success leading large, cross-functional teams through change and innovation
• Experience leading craft excellence through operational excellence
• Deep understanding of the creative process.

• Core owner of Resource Planning at Intuit: Own reinvention of the resource planning approach used during 3 & 1 Year Planning, in close partnership with Tech Program Management and Technology Finance.This includes process design, milestones / timeline, and tooling requirements.
• In Year Planning: Drive and own the In Year Planning process for dependency management, including defining the approach and roadmap, co-designing the tooling needed, training the organization to participate, and driving greater agility in resourcing in-year. Responsible for successful change management of near term changes and understanding/acceptance of roadmap direction with internal customers.
• Tooling & Change Planning: Partner closely with Enterprise Architecture to define the end-to-end tooling that supports teams’ ability to plan execution, navigate dependencies, and drive changes to those tools and processes successfully.
• Reimagination: As a core member of the Intuit Business Operations leadership team, this role plays an important role in defining how we reinvent planning and execution at Intuit to drive velocity, increase leader accountability, and realization of planned business outcomes.
• Team Management: Lead, mentor, and grow a team of almost 10. Partner closely with Enterprise Architecture leadership to lead the cross-functional team to end-to-end outcomes.

Experience:

• 15+ years of progressive work experience in the areas of Strategy and Transformation, or Business Operations
• Currency in understanding modern planning systems, tools, and processes, along with experience working in a software or other high-tech company.
• Familiarity with agile development, product roadmaps, and technology delivered through a platform architecture. Willingness to learn from and partner closely with subject matter experts in these domains.
• Demonstrated prior experience successfully leading near and long term planning initiatives.
• Demonstrated experience in leading direct and cross functional teams through complex change management initiatives.
• Demonstrated commitment to excellence and continuous improvement approach.
• Comfort and curiosity with evolving artificial intelligence technologies and how their capabilities can be utilized in service to execution velocity and excellence
• Experience leading and developing people managers

Capabilities:

• Strategic and Global Mindset: Ability to provide risk-based advice, drive operational efficiency, and manage with a global perspective.
• Strong Leadership: Excellent process and problem-solving leadership skills at both strategic and functional levels.
• Communication Skills: Exceptional verbal, written, and interpersonal skills.
• Project Management: Exceptional problem-solving and strategic thinking skills, with demonstrated ability to lead complex projects from concept through to implementation to generate business value.

Key initiatives for the Corporate Business Development team include:

• Driving and executing a "One-Intuit partner strategy" with principal platform partners to boost top-line growth.
• Identifying, developing and managing strategic partnerships across all our business lines to unlock new markets and opportunities.
• Managing our most critical company-wide named strategic partners through a coordinated One-Intuit approach.

• Collaborate closely with internal executive leadership to identify, prioritize and pursue high-impact partnership opportunities. Continuously evaluate build vs. buy vs. partner options, challenging assumptions and bringing new perspectives on achieving product and business objectives.
• Cultivate relationships and influence key decision-makers internally and at partner organizations. Proactively identify potential barriers and display creativity and persistence in working through setbacks to achieve optimal outcomes for Intuit.
• Serve as the end-to-end owner for contract negotiations, leveraging deep expertise, data-driven insights, and strong emotional intelligence to navigate challenging discussions and secure favorable terms for Intuit while maintaining strong partner relationships.
• Oversee the execution of agreements, including the development of joint business plans, establishment of launch strategies, and ongoing monitoring of performance metrics to ensure successful implementation and achievement of defined goals. Actively identify opportunities to expand partnerships into new areas and maximize value creation.
• Establish yourself as a trusted thought partner to business unit stakeholders and actively share expertise and best practices. Influence the team's strategic direction, anticipate objections, and proactively address concerns to secure buy-in and drive initiatives forward.
• Build, mentor, and lead a high-performing business development team, fostering a culture of collaboration, creativity, results-orientation, and a deep commitment to partnership success.

• 7+ years of overall experience with 3+ years specifically in building strategic partnerships or business development within the technology industry, with a strong preference for SaaS or platform company experience.
• Proven track record of independently sourcing, structuring, negotiating, and closing complex, multi-faceted partnerships with large strategic enterprises that delivered significant and quantifiable results.
• Experience managing a portfolio of strategic partnerships, including developing robust joint business plans, tracking performance metrics against established KPIs, and consistently exceeding growth targets.
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage and influence executives at all levels, build strong relationships with external partners, and inspire internal stakeholders.
• Strategic mindset, strong business acumen, and a data-driven approach to decision-making, with the ability to navigate ambiguity, identify the critical path to success, and thrive in a dynamic environment.
• Demonstrated ability to operate independently, proactively defining strategies, initiating ideas, and driving initiatives forward with minimal guidance.

• Develop and implement consistent measurement frameworks to evaluate marketing spend effectiveness, customer lifetime value, and funnel performance in partnership with all brands within Intuit’s portfolio.
• Partner with segment analytics teams to develop long-term model for measuring platform brand impact on business performance.
• Oversee qualitative and quantitative research initiatives to deepen understanding of customers and market dynamics for Intuit brand, and develop actionable insights
• Oversee brand health tracking for Intuit and QuickBooks brands, including creative testing (pre and in-flight) and measurement.
• Drive analytics and executive reporting for communications efforts, including earned media, social channels, and internal communications, providing actionable insights to leadership.
• Lead analytics initiatives focused on educational outreach programs and related marketing efforts across multiple audience groups.
• Integrate and leverage GenAI technologies to enhance research, data analysis, reporting efficiencies, and modeling capabilities across relevant workflows.
• Manage and mentor a team of analytics and research professionals, fostering a culture of rigor, innovation, and continuous improvement.

• The ideal candidate will have a proven track record of success working at a strategic level in complex, fast-paced environments, while developing high-performig teams.
• 10+ years of experience in marketing analytics, market research, or related fields, preferably in fast-paced, data-driven environments.
• Proven track record of developing and implementing measurement frameworks and advanced marketing analytics models with a strong understanding of full funnel KPIs across B2B and B2C business models
• Strong strategic and analytical thinker capable of translating complex data and research findings into clear and compelling business recommendations.
• Ability to engage and influence cross-functional stakeholders, including Marketing, Finance, and Analytics
• Demonstrated leadership skills managing cross-functional teams and influencing senior stakeholders in matrixed environment.
• Embodies extreme ownership, with bias towards execution and moving with velocity
• Demonstrated ability to leverage GenAI systems (ChatGPT, NotebookLM, Google Gemini, etc) in business workflows
• Excellent verbal and written communication skills.
• Bachelor’s degree in Marketing, Analytics, Market Research, or a related field is preferred.

• Strategic Leadership and Business Consulting: Partner with and lead business and HR leaders to align compensation programs and processes with business and people strategies. Act as a key architect of Intuit's overall strategy through compensation program leadership.
• Program Development and Management: Lead the design, implementation, and administration of Intuit's compensation programs, including base salary, bonus and other short-term incentive plans, stock plans, and other specialized and targeted compensation tools such as retention and recognition awards.
• Total Rewards Integration: Think and operate as an integrated Total Rewards team, not separate Compensation and Benefits teams, and as broader partners across people and talent programs.
• Capability Building: Contribute to building key Total Rewards capabilities, including process clarity and improvement, operating with excellence, improving communication with senior executives, and fostering an integrated team approach.

Compensation Team Priorities:

• Ensure employees have a deeper understanding of our compensation programs, principles, philosophy, competitiveness, and the value delivered to them.
• Assess, design, and advise leaders on compensation programs for Sales and the Seasonal Tax Expert population.
• Govern and enable our newly refreshed Job Architecture to maximize its value.
• Partner with the Talent Development and People Experience teams on Performance Management and related processes.
• Manage a flexible resourcing model for M&A and post-merger integration.
• Continuously improve our pay fairness review processes to ensure we maintain compliance and implement best practices.
• Performance Linkage: Create a meaningful link between rewards and business, team, and individual performance. Reward the right results and behaviors by balancing both the “what” and the “how.”
• Reward Differentiation: Differentiate rewards to reflect performance and impact.
• Market Competitiveness : Provide attractive and market competitive reward opportunities.
• Reputation Building: Reinforce Intuit's reputation as a great place to work through our compensation programs.
• Transparency and Communication: Ensure transparency so employees understand and value our programs and know they are being paid fairly and competitively. Ensure effective written materials, presentations, and story-telling with data when communicating with and presenting to senior executives.
• Process Improvement: Drive process clarity and improvement related to various compensation processes (e.g., year-end, mid-year, job offers, off-cycle rewards, job evaluations).
• Operational Excellence: Ensure programs are run with excellence in partnership with HR delivery, technology, and other teams, and drive continuous improvement and scaling to support evolving company needs.
• Collaboration and Influence: Lead through influence, building support and driving change across teams. Collaborate across the organization to ensure alignment.

• 15+ years of experience in Compensation leadership roles.
• Proven ability to develop and implement compensation strategies that align with business objectives, including specialized incentive programs for Sales and other employee groups as appropriate.
• Deep understanding of various compensation programs and best practices, ideally from publicly traded SaaS companies.
• Strong business acumen and the ability to link compensation to business and people strategies, Additionally, a background that demonstrates the ability to integrate across people and talent programs.
• Experience partnering with and influencing business leaders and HR partners.
• Excellent communication (written and verbal), presentation, and data storytelling skills, including the ability to communicate complex information clearly to diverse audiences.
• Experience managing and developing a team.
• Strong analytical and problem-solving skills.
• Knowledge of relevant US and international compensation regulations and best practices.
• Experience with M&A and post-merger integration.
• Demonstrated ability to drive change and build credibility with business leaders and stakeholders.
• Experience in assessing and improving compensation programs and processes.