Head Strategic Deals Deal Desk Mailchimp jobs at Intuit in United States, Atlanta

As the, you will:

Leadership & Team Management:

• Build a world-class Sales Development organization by coaching and motivating leaders to drive performance, accountability, and continual improvement.
• Lead BDR Managers and their respective teams of BDRs to deliver on business objectives
• Foster a culture of collaboration, innovation, and excellence, attracting and retaining top talent.

Strategy & Execution:

• Define and execute the vision, strategy, and roadmap for sales development, aligned to the growth objectives of our mid-market new business sales team.
• Partner with Marketing, Sales, and other cross-functional teams to create and refine demand generation strategies and lead qualification processes.
• Develop frameworks to ensure quality handoffs from Marketing to BDRs and then to the Mid-Market Account Executives.

Pipeline Growth:

• Drive sustainable pipeline generation through outbound prospecting, inbound lead qualification, and ecosystem partner channel development.
• Ensure that the BDR team delivers high-quality opportunities that convert into closed deals, contributing to the growth of the mid-market segment.
• Use data-driven insights and metrics to continuously refine strategy, processes, and resource allocation for maximum pipeline impact.

Operational Excellence:

• Establish scalable systems, processes, and tools to improve team efficiency and productivity.
• Implement and maintain rigorous performance tracking, forecasting, and reporting mechanisms to ensure alignment with corporate goals.
• Collaborate to enhance lead scoring models, CRM workflows, and Sales-Marketing alignment.

Coaching & Development:

• Act as the primary mentor for BDR Managers, ensuring they are equipped to coach their teams effectively.
• Develop and execute training programs to continuously upskill the BDR team on prospecting techniques, product knowledge, and industry insights.
• Encourage feedback and foster an environment of experimentation to refine go-to-market efforts.

Cross-Functional Collaboration:

• Partner closely with Mid-Market Sales leaders to ensure alignment between Sales Development and New Business goals.
• Work hand-in-hand with Marketing to optimize demand generation campaigns and outbound messaging strategies.
• Represent the Sales Development function in executive leadership meetings, sharing insights, challenges, opportunities, and results.

• Experience:
  • 10+ years of experience in sales development, business development, or new business sales roles, with 5+ years in leadership positions managing managers and teams.
  • Proven success building and scaling sales/BDR teams within a fast-growth, scrappy, or startup-like environment, especially around new market segments.
  • Deep understanding of mid-market sales dynamics and long-cycle consultative selling.
• Leadership:
  • Exceptional leadership skills with a proven track record of inspiring and motivating teams to deliver results.
  • Experience coaching leaders to cultivate talent and scale organizations effectively.
  • Executive presence with the ability to influence and communicate effectively across all levels of the organization.
• Strategy & Results:
  • Demonstrated ability to define and execute innovative strategies that drive pipeline growth in alignment with business priorities.
  • Hypothesis-driven and analytical thinker with a data-informed approach to optimizing processes and decision-making.
• Collaboration:
  • Strong cross-functional experience working with Marketing, Sales, and Revenue Operations to drive shared initiatives.
  • Ability to build trusted relationships across teams and functions, empowering alignment and shared accountability.
• Technical Skills:
  • Expertise with CRM tools (e.g., Salesforce), sales enablement platforms, and analytics frameworks for data-driven decision-making.
  • Familiarity with modern outbound techniques (e.g., sequencing tools, LinkedIn Sales Navigator, etc.).
• Cultural Fit:
  • Entrepreneurial mindset and willingness to roll up your sleeves to build from the ground up.
  • Customer-obsessed with an unwavering commitment to delivering value.

• Deliver revenue by acquiring mid-market customers, owning the entire sales cycle through close
• Create and close opportunities within your assigned territory
• Deploy a multi-channel outbound prospecting strategy to engage high-fit companies and generate pipeline
• Engage prospects with genuine curiosity to uncover challenges, demonstrate the value of Mailchimp and persuade them to make a change
• Conduct demos of our omnichannel suite of products, including email, SMS and transactional, that communicate the value of switching to Mailchimp
• Leverage value based selling by providing tailored insights, sharing social proof and demonstrating ROI to persuade customers to change
• Demonstrate advanced marketing knowledge to act as a trusted advisor to the customer

• 4+ years of new logo B2B SaaS sales experience, preferably in a full-cycle hunter role
• Consistent track record of hitting or exceeding quota targets in a fast-paced, high-volume environment
• Experience working with mid-market companies and organizations, including growing + sophisticated marketing functions
• High level of business acumen and marketing knowledge
• Strong drive for results, and the ability to deal with ambiguity
• Hungry for feedback and exceptional at applying feedback to improve results
• Excellent verbal and written communication skills
• Competitive, collaborative, and highly creative

As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape our partner strategy, define the operational framework for how we work with partners, and drive the execution of key initiatives that accelerate growth. This role requires a blend of strategic planning, analytical rigor, cross-functional leadership, and operational excellence. You will also partner closely with leaders across Sales, Partner Development Manager, Marketing, Product, and Finance to build a world-class service partner ecosystem.

• Partner Strategy & Planning:
  • Lead the annual and quarterly strategic planning process for the Service Partnerships team, ensuring alignment with overall company objectives.
  • Develop and refine our Ideal Partner Profile (IPP) and partner segmentation model to focus our resources on the highest-impact relationships.
  • Analyze market trends, competitive landscapes, and internal data to identify new opportunities for partner growth and program expansion.
• Go-to-Market (GTM) Program Development:
  • Design, launch, and manage scalable GTM programs and plays tailored for our service partners (e.g., co-selling initiatives, referral programs, industry-specific solutions).
  • Collaborate with Partner Marketing and Sales Enablement to create playbooks, assets, and training materials that empower partners to succeed.
  • Ensure seamless execution of GTM initiatives by establishing clear processes and communication channels with the sales and partner management teams.
• Operational Excellence & Process Optimization:
  • Establish and run the operating rhythm for the partnerships organization, including pipeline reviews, performance dashboards, and quarterly business reviews (QBRs).
  • Identify bottlenecks and inefficiencies in our partner processes (e.g., onboarding, deal registration, payments) and lead initiatives to streamline and automate them.
  • Act as the primary business owner for our partnership technology stack (e.g., PRM, CRM), ensuring it supports the needs of the business.
• Performance Measurement & Analytics:
  • Define and manage the key performance indicators (KPIs) for the service partner program, including partner-sourced revenue, new customer acquisition, and partner satisfaction.
  • Develop and maintain dashboards and reports to track performance, providing actionable insights and strategic recommendations to leadership.
  • Conduct deep-dive analyses to measure the ROI of partner programs and inform future investments.
• Cross-Functional Leadership:
  • Serve as a key strategic advisor to the Head of Partnerships and other senior leaders.
  • Build strong, collaborative relationships with stakeholders in Sales, Marketing, Finance, Legal, and Product to ensure alignment and drive initiatives forward.
  • Act as a senior escalation point for complex deal structures and commercial negotiations involving partners.

• 7+ years of experience in a strategic or operational role, such as business operations, sales strategy, GTM strategy, or management consulting.
• Direct experience working with or managing channel/service partnerships in a B2B SaaS or technology environment is strongly preferred.
• Proven success in designing, launching, and measuring the impact of strategic programs and GTM initiatives.
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear insights and data-backed recommendations. Proficiency with Salesforce is required; experience with BI tools (e.g., Tableau, Looker) is a plus.
• Exceptional project management and organizational skills, with a demonstrated ability to manage multiple complex projects from conception to completion.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and build consensus among stakeholders at all levels, including senior executives.
• An outcome-driven mindset with a bias for action, capable of seamlessly moving between high-level strategy and tactical execution.
• Bachelor's degree in Business, Finance, Economics, or a related field. An MBA is a plus. Or equivalent work experience.

Transformational Leadership:

• Lead a team consisting of Sales Engineers, Solution Consultants, and Specialist Sellers, managing leaders who, in turn, oversee their respective teams.
• Develop a strategic vision that transforms the Sales Engineering function into a best-in-class organization capable of scaling with the rapid growth of our mid-market business.
• Inspire and motivate teams to embrace a collaborative and customer-first culture focused on delivering measurable outcomes.

Strategic Alignment:

• Act as the primary liaison between Sales, Product, and Marketing to align Sales Engineering efforts with key business priorities.
• Collaborate with Product and Engineering teams to influence the product roadmap based on customer insights and field feedback.
• Translate product capabilities into compelling competitive advantage narratives that bolster the sales team’s ability to successfully position solutions.

Sales Enablement:

• Establish frameworks for technical demonstrations, product walkthroughs, and consultative selling methods that enhance buyer confidence and move deals through the funnel.
• Partner closely with the sales team to identify opportunities for improving attach rates for complementary and ancillary products.
• Drive the implementation and adoption of new tools, processes, and systems designed to streamline solution-selling.

Operational Excellence:

• Design scalable operating mechanisms that enable the Sales Engineering function to deliver consistent impact across teams and customers.
• Set clear priorities, establish performance standards, and track KPIs to measure success and drive continual improvement.
• Proactively anticipate business needs, plan for future growth, and identify opportunities for process optimization.

Team Development:

• Coach and mentor managers, ensuring they are equipped to lead high-performing teams and foster career growth for their employees.
• Build and scale training programs that strengthen product knowledge, technical expertise, and consultative selling skills across the function.
• Create an inclusive, high-energy environment that attracts and retains top talent with diverse skill sets.

Insights & Cross-Functional Collaboration:

• Actively gather and synthesize customer, market, and sales insights, delivering actionable recommendations that inform marketing, product, and operational strategies.
• Bring an external perspective and customer-centric voice to Product and Engineering, advocating for features, tools, and investments that address unmet market needs.
• Represent the Sales Engineering function as a thought leader across executive forums, internal partners, and customer engagements.

• Leadership & Strategy:
  • 5+ years of leadership experience in Sales Engineering, Pre-Sales, Solutions Consulting, or a related function, with 3+ years managing leaders and scaling teams.
  • Proven track record of transforming technical sales organizations into strategic, outcome-focused partners to Sales and Product.
  • Strong executive presence, with the ability to influence and communicate effectively across teams, levels, and organizational boundaries.
• Sales & Technical Experience:
  • Prior experience in SaaS, marketing, or B2B software sales, including a deep understanding of solution-selling and technical enablement processes.
  • Demonstrated ability to improve attach rates and adoption of ancillary/complementary products through sales team enablement and improved messaging.
  • Experience working closely with Product teams to drive actionable insights, influence roadmaps, and create alignment between field operations and product development.
• Operational Excellence:
  • Strong analytical skills with the ability to assess performance, identify opportunities, and design scalable processes and systems.
  • Expertise in using data to track KPIs, improve outcomes, and inform decision-making at every level of the organization.
  • Proficiency with CRM tools (e.g., Salesforce) and sales enablement platforms, as well as familiarity with technical demo tools and systems.
• Personal Qualities:
  • Strong emotional intelligence, empathy, and ability to inspire teams at all levels.
  • Exceptional problem-solving skills and comfort leading teams in dynamic, evolving environments.
  • Unwavering customer obsession and a “roll up your sleeves” attitude that thrives in collaborative, fast-paced settings.

• Role model Intuit’s Values and foster an Inclusive Environment
• Prospect and proactively make recommendations to drive improvements for existing customers business
• Articulate the Intuit Value Propositions of the Quickbooks Online Ecosystem showcase the understanding of Intuit’s strategies and products relative to major competitors
• C-Level Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer
• Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet quarterly sales targets
• Ability to utilize key stakeholders to help influence the buying process
• Navigate complex selling processes while fostering deep understanding of key Partners and their abilities to deliver against the customer’s needs in the buying process
• Cross-functional facilitator - Leverage all resources to support business relationship growth and execution
• Utilize all resources to close deals with greater scale and efficiency
• Key metrics of success to include Quota Attainment, Close Rates, Pipeline Velocity, and Retention improvements

• At least 5+ years of quota carrying software or technology sales and corporate account management experience
• Minimum of 5+ years of excellent territory building and territory management with account territory across multiple states and industries
• Working with SaaS customers who own multiple locations (5+ sites) and have an annual revenue size of $5M+
• Experience selling SaaS platform solutions across various industries with negotiated rates/terms
• High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)
• Exceptional financial acumen and prior sales experience with Accounting, ERP, or other Financial Management Software, including experience with data integration
• Accounting workflow knowledge and understanding of P&L and balance sheets
• Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process
• Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler
• Proven background and understanding of a Client Management lifecycle
• Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)
• Works well with modern sales technology to build outcomes
• Quarterly KPI’s and sales targets
• Bachelor’s degree or MBA preferred

• Take pride in creating mobile apps that deliver exceptional user experiences
• Have deep empathy for our customers; keep the user's experience top of mind when building features
• Expertise in translating design (Figma, PSD, etc.) and product requirements into working iOS code
• Collaborate in ideation, scoping, estimating, and prioritizing work while investigating and resolving defects.
• Ensure high application performance and quality through rigorous testing and peer reviews

• 2+ years’ experience developing mobile applications using iOS technologies like Swift, SwiftUI, MVVM (Bonus points for Objective-C and UIKit familiarity)
• BS/MS in computer science or equivalent work experience
• Aware of basic AI capabilities, specifically GenAI
• 1+ years’ experience in the Software design/architecture process
• 2+ years’ experience with web services (consuming or creating) with REST, GraphQL or Protobuf
• Solid communication skills to explain complex technical issues to both technical and non-technical audiences
• Strong understanding of the Software design/architecture process
• Experience with unit testing & Test-Driven Development (TDD)

Preferred Experience:

• Experience developing, maintaining, and innovating large scale, consumer facing web or mobile applications
• Experience with big data and analytics for mobile applications
• Familiar with the development challenges inherent with highly scalable and available mobile applications
• Always Be Learning: Experience with open-source technologies (if no practical work experience w/ large scale mobile apps — you’re prototyping and/or researching up-and-coming technology and solutions)
• Experience with various, modern iOS frameworks

This is a hybrid role that requires on-site work approximately at least days per week to foster collaboration and strong working relationships. Domestic travel may be required up to 10% of the time, especially during the initial onboarding period. The ability to work extended hours during peak fraud analysis periods is essential.

• Lead and empower a large organization (70-100+) of risk investigators
• Proactively drive operational effectiveness through goal definition, KPI assessment (e.g. quality, handle time, and service level commitments), and continuous improvement to achieve all audit and control requirements and business KPIs.
• Advocate for our customer by sharing the impact of friction points on our customers, considering risk, customer behaviors and the customer impact when making risk decisions.
• Utilize data-driven insights to assess and track KPIs , measure program effectiveness, and identify and develop compelling business cases to simplify fraud detection, streamline operational response efforts, and reduce fraud/risk occurrences.
• Collaborate with senior leadership (e.g. Operations Director and Chief Risk Officer) to align on strategic vision and contribute to organizational direction and cross functionally to ensure KPI achievement.
• Develop and maintain expertise in all financial products and risk factors , to stay informed of industry trends and actively contribute to the Risk Management community.
• Contribute to operational policy development and prioritize initiatives that drive improvements in risk detection, risk mitigation, or our customer experience.
• Demonstrate exceptional leadership by inspiring and developing personnel, upholding integrity and professionalism standards, and exhibiting personal composure during crisis management.
• Conduct in-depth investigations of risk-based anomalies, leveraging investigation results and personal expertise to make high stakes decisions.

• Domain Expertise : 7+ years of proven experience in fraud investigations, underwriting, risk operations, or a related field within the e-commerce, banking, or financial services industry.
• Operational Leadership : 5+ years of experience in Risk Operations, preferably within Fintech, including 3+ years leading teams of 50+ (individual contributors and managers) to ultimately exceed performance goals.
• Strategic Mindset : A demonstrated strategic thinker who translates business objectives into actionable plans, achieving measurable success in a complex environment.
• Decision Making : Exercises sound risk-based judgment and customer impact to determine and execute effective solutions within dynamic, evolving environments. Exhibits meticulous attention to detail, sophisticated critical thinking, and robust organizational skills essential for adaptability and success.
• Communication and Influence : Exceptional communication and interpersonal skills with a proven track record of building strong relationships and influencing decision-making across all organizational levels. Delivers difficult messages effectively, synthesizes complex information into clear recommendations, and uses compelling narratives to drive positive change in risk operations practices.
• Strong Execution Skills : Proven ability to lead and execute complex initiatives with multiple stakeholders, effectively prioritizing projects and deadlines based on criticality and risk to maximize impact.
• Data Fluency : Strong analytical acumen and proven ability to use data (dashboards, ad-hoc reports, and spreadsheets) to identify problems, inform strategic decisions, and assess the impact of operational processes.
• Stakeholder Management : Expertly navigates conflicting stakeholder interests, builds strong and collaborative relationships, and effectively influences stakeholders at all levels within a cross-functional or matrixed environment to drive alignment and results.
• Education : Bachelor’s degree in a related field such as Accounting, Finance, Data, or Criminal Justice and/or industry certifications preferred.