Chief Customer Success Officer Mailchimp jobs at Intuit in United States, Atlanta

The Chief Customer Success Officer (CCSO) role for Mailchimp in the tech industry at Intuit in the United States, Atlanta, is a vital job opening for Expoint's job searching platform. At Intuit/Mailchimp, the CCSO takes a customer-first approach to crafting effective solutions that drive company success. The CCSO needs to be able to apply an incredible level of customer empathy to ensure they are meeting customer needs in an engaging and thoughtful manner. To do this they must understand customer requirements and connect them to well crafted solutions. Additionally, they use gathering customer information to develop strategies around customer engagement and retention, helping to boost customer loyalty. The CCSO role requires complete system ownership -- collaborating with leadership teams to make sure progress is made and objectives are met, and communicating with customers and stakeholders and working with them to create additional value for customers. At Intuit/Mailchimp, the CCSO is seen as a leader and has the power to influence how customers perceive the company’s products and services. The CCSO will also be relied on to drive long-term customer success strategies, as well as devise important tactical plans that will benefit the customer experience and loyalty. The CCSO plays a critical role in the success of Intuit/Mailchimp. If you're an experienced customer success leader with strong strategic and analytical skills, as well as highly effective communication skills, consider applying for this role on Expoint's job searching platform.