Senior Compliance Manager - Consumer Lending jobs at Intuit in Kenya, Nairobi

As a Senior Data Scientist on the Lending Data Science team, you will play a pivotal role in shaping strategy through deep analytical insights. This includes:

• Conceptualizing business opportunities, formulating hypotheses, defining goals and key metrics, and delivering actionable recommendations.
• Driving strategic insights to shape the future of Intuit’s Lending Marketplace and positively impact millions of small and medium sized businesses
• Developing predictive models, conducting experiments beyond A/B testing, and uncovering customer insights to drive product, marketing, and lending innovations.
• Creating durable customer segmentation strategies to enhance targeting, positioning, and user experience.
• Collaborating closely with cross-functional partners in Product Management, Marketing, Credit Underwriting, Engineering, Design, and Analytics to inform and guide product strategy.
• Translating complex data into clear, actionable insights for both technical and non-technical stakeholders

We’re looking for a curious, proactive data scientist with a passion for fintech.

• BS or MS in Statistics, Mathematics, Operations Research, Computer Science, Engineering, Econometrics, or a related field.
• 4+ years of experience in data science and analytics in the fintech sector, ideally in lending, credit cards, or marketplaces.
• Strong expertise in predictive modeling, customer segmentation, and experimentation design.
• Proven ability to form hypotheses based on customer behavior, industry trends, and market conditions.
• Demonstrated success designing and interpreting complex experiments beyond traditional A/B testing.
• Experience in building scalable, reusable analytics tools and avoiding redundant efforts.
• Excellent communication and stakeholder influence skills across business and technical teams.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Technical Skills:

• Advanced SQL proficiency and hands-on experience with visualization tools such as Qlik, Tableau, or Plotly Dash.
• Strong analytical and modeling skills using Python (with libraries such as numpy, pandas, scikit-learn, etc.).
• Experience applying statistical and machine learning techniques to solve go-to-market and marketing problems (e.g., feature adoption propensity, churn risk scoring, next best action models).

Preferred Additional Qualifications

• Experience addressing growth-related challenges at fintech companies focused on lending, credit cards, or marketplaces serving consumers or SMBs. Understanding of lending product nuances and marketplace dynamics.
• Familiarity with Generative AI and other emerging technologies to accelerate insights from multimodal data sources.

• Guide managers and employees through performance, conduct and attendance related matters end-to-end
• Partner with and influence P&P and business stakeholders to recommend the appropriate outcomes that balance the needs of the business and employee experience.
• Leverage relevant playbooks, protocols, and requirements for case management and contributes to ongoing improvements
• Build capability for managers and employees through casework
• Drive team initiatives and projects and contribute to organizational priorities
• Consistently applies Intuit’s policies and standards to situations

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

• Bay Area California: $122,500 - $165,500
• Southern California: $107,500 - $145,500

• 5+ years of HR Generalist or equivalent experience involving Performance management (e.g. HRBP/Employee relations)
• Extreme ownership of execution and operational excellence, including adopting best practices when partnering with managers, using metrics to assess employee experience, and being detail oriented in tracking your work
• Adaptive critical thinking, judgment, and analytical skills
• Strong interpersonal skills and emotional intelligence with the ability to effectively communicate both verbally and in writing with leaders, managers, and employees.
• Data-driven mindset, including using data to better understand case and organizational insights
• Ability to see situations from all perspectives, working through conflicts and concerns to get to the best possible outcomes for everyone involved
• Learning and growth mindset, including understanding trends and continuously seeking to improve yourself and the experience for employees.

• Lead the development of culturally relevant, high-impact marketing campaigns with a full-funnel approach.
• Drive brand objectives across key markets in close partnership with local and global teams.
• Build integrated communication strategies with agency partners to deliver measurable outcomes.
• Act as a key partner to media and creative agencies, providing strategic guidance and ensuring alignment across teams.
• Collaborate with product marketing to deliver consistent, flawless execution across markets.
• Influence and align cross-functional teams to drive integration and brand consistency.
• Share best practices and real-time learnings internally, and reapply them across global markets.

• 8+ years of experience in brand strategy, consulting, strategic planning, or brand marketing, with expertise in cross-functional integration.
• Proven ability to develop complex marketing strategies that drive measurable impact.
• Strong belief in the power of brands to shape organizational success.
• Strategic and analytical thinker skilled at turning complex data into actionable insights.
• Experience across multiple marketing disciplines, including digital, mobile, direct, acquisition, and customer management.
• Strong facilitation and influencing skills, with success leading initiatives in highly matrixed, fast-moving environments.
• Comfortable with ambiguity and shifting priorities, bringing high energy and a positive, can-do mindset.

• Collaborate with stakeholders to develop and continuously improve the curriculum, ensuring it meets the needs of new engineers and aligns with company goals.
• Oversee the selection and coordination of instructors, providing guidance and support as needed.
• Plan, coordinate, and manage all logistics for the technical onboarding programs, including schedules, locations, and resources.
• Communicate program details and updates to all relevant parties, including participants, instructors, and leadership.
• Monitor and evaluate the effectiveness of the program, implementing changes and enhancements to achieve desired outcomes.
• Foster a positive and collaborative learning environment that encourages engagement and knowledge sharing among participants.
• Assess current training materials and approaches, making recommendations to improve learner experience and increase the speed to proficiency.
• Facilitate and coach instructor-led workshops, seminars, or training sessions.
• Prepare and train other leaders to facilitate and coach.
• Have the ability to partner and/or mange contractors that support the Tech Learning programs.
• Consult business partners on ad-hoc inquiries from around the company.
• Foster an environment that generates innovative ideas and encourages smart risk-taking.

Bay Area California $154,000-208,500

Southern California $143,500-194,000

• Bachelor's degree and 7+ years of experience in software development, program management, curriculum development, and onboarding programs, or equivalent work experience.
• Strong program management skills including prioritization, planning, attention to detail, and multitasking, preferably in technical or educational environments.
• Deep knowledge of curriculum development and instructional design principles.
• Excellent interpersonal and communication skills with the ability to effectively collaborate with diverse teams.
• Passion for learning and development, with a genuine interest in helping engineers succeed in their roles.
• Capable of understanding and managing different goals, deliverables, timelines, and technologies.
• Skilled in developing technical curriculum and creating e-learning courses or workshops tailored for engineers.
• Understanding of AI tools, how to use them to build training, how to incorporate AI into trainings.
• Ability to create user-friendly content and employ innovative learning methods.
• Competent in delivering technical training and leading influential discussions across organizational levels.
• Experienced in evaluating and maintaining learning resources for sustainability.
• Strategic thinker - able to build 1,3,5 years plans, adapt at issue and risk management.
• Strong relationship-building skills, proficient in building comprehensive instructional materials and in collaborating with subject matter experts (SMEs).
• Extensive knowledge of eLearning standards, adult learning theories, instructional design models, and deployment methods.
• Proficient with tools like Google Suite, MS Office, RISE, Articulate360, Camtasia, and Evolve for developing training content.
• Experience in applying design thinking to understand customer needs and in managing complex group dynamics.
• Proven ability to drive effective communication and collaboration among stakeholders and to develop methods for evaluating program effectiveness.
• Advanced facilitation skills, capable of managing discussions among senior leaders and participants.
• Familiarity with learning management systems is an added advantage.

• Manage both inbound and outbound product marketing programs, with the ability to use storytelling, customer insights, data and business acumen to lead initiatives at any phase of the product life cycle (from idea to maturity) and drive a GTM vision that can drive impact and influence.
• Deep partnership with sales and sales enablement teams, prioritizing product solutions, audience segments and initiatives.
• Embed with the Accountant sales & Mid Market sales teams to develop and lead a rapid-cycle learning agenda to build empathy with and the understanding of the attitudes, needs and pain points of our highest value customers who may be experiencing growing pains with QuickBooks.
• Design and manage processes for gathering and synthesizing customer insights for sales teams and partnering with PM to influence product priorities.
• Leverage consumer (qual and quant), competitive, and industry insights plus new technological capabilities to uncover opportunities that can help further differentiate our suite of product offerings.
• Collaborate with Finance and other Marketers to build a 1-yr revenue forecast and the corresponding marketing plan to help deliver the aligned results.
• Strong creative skillset with an ability to turn deep customer insights into winning positioning, value proposition and messaging that will resonate with the target customer.
• Analytically-minded, with the ability to develop clear hypotheses and collaborate cross-functionally with other product marketing teams, channel marketing, sales, finance, analytics, and product to test and iterate our way into how we solution-sell our platform particularly through sales channels, providing the customer insights, positioning, and content to drive demand.
• Co-own revenue targets together with our Accountant sales partners to develop the customer targeting and omni-channel demand strategy that feeds into sales.
• Make go-forward recommendations and present and share learning and recommendations across the organization.
• Manage a small team of marketers, by leading with a clear vision, building a high performance culture and driving winning results.

• BA/BS required, or equivalent work experience. Experience in SaaS companies, B2B marketing and/or MBA a plus
• 10+ years professional experience in marketing driving go-to-market strategies, in particular supporting sales organizations
• Ability to translate consumer insight and business strategies into great execution
• Proven experience leading a team and influencing cross-functional teams to deliver amazing outcomes
• Deep curiosity about what makes our customer tick
• Exceptional verbal, written, visual/presentation and interpersonal communication skills, as well as an effective communicator at all levels
• Demonstrated high levels of ownership, responsibility, initiative and the desire to drive significant, measurable performance results
• Track record of making principled, data-based business decisions balanced with experienced judgment
• Strong project management skills, analytical skills and attention to detail
• Strong organization navigational skills, including ability to lead and influence without direct authority
• Ability to think about ambiguous or complex issues, leading to thoughtful recommendations

Organization:Consumer Group Marketing

This pivotal leadership position requires a strategic thinker who can navigate the dynamic landscape of consumer finance, identify emerging opportunities, and cultivate impactful partnerships. You will be instrumental in shaping our competitive stance, driving platform expansion, and directly influencing our revenue and unit growth objectives.

Key Responsibilities:

1. Cultivate Macro & Micro Insights for Strategic Advantage:

• Spearhead the consumer research and strategy capabilities for the Consumer Group, delivering a comprehensive outside-in perspective on critical industry dynamics.
• Conduct in-depth analysis of competitor strategies within the Tax and broader "money development" sectors, pinpointing strategic opportunities and potential challenges.
• Evaluate the evolving landscape of AI adoption within fintech and among competitors, translating findings into actionable strategic imperatives.
• Continuously monitor and interpret emerging consumer trends in the Fintech space, transforming observations into clear, data-driven strategic recommendations for the Consumer Group.
• Develop and execute a robust strategy to enhance consumer signal and data maturity across the entire Intuit consumer platform, fostering a culture of informed decision-making.

1. Lead Strategic Partnership Development & Management:

• Assume direct P&L responsibility for the Consumer Group's partnership team, encompassing Business Development (BD) and Account Management (AM) functions, to ensure the attainment of ambitious revenue and unit growth targets.
• Champion the incubation and development of a sustainable partnership ecosystem designed to fuel the long-term growth of the consumer platform. This includes, but is not limited to:

• Marketing Partners: Identifying, securing, and nurturing collaborations that amplify our market reach, strengthen brand recognition, and accelerate customer acquisition.
• Product Partners: Orchestrating integrations with complementary products and services that enrich the consumer experience and expand our value proposition.
• Data Partners: Exploring and leveraging strategic data collaborations to deepen consumer insights, enable personalized experiences, and optimize overall platform performance.

• Lead complex negotiations and manage high-value partnership agreements, ensuring mutually beneficial terms and fostering enduring relationships.
• Collaborate seamlessly with cross-functional teams including Product, Engineering, Marketing, Sales, and Legal to ensure flawless execution and integration of all partnership initiatives.

Desired Qualifications:

• 10+ years of progressive leadership experience in strategic roles within the consumer technology or fintech industry, with a demonstrated focus on consumer insights, strategy formulation, and business development.
• Proven track record of successfully managing P&L responsibilities and leading high-performing teams in dynamic, matrixed organizational structures.
• Deep expertise in the competitive landscape of the tax and personal finance industries, coupled with a keen ability to anticipate and capitalize on emerging trends.
• Strong analytical capabilities with a history of leveraging data and insights to inform strategic decisions and measure the impact of initiatives.
• Exceptional business acumen, results-orientation, and a passion for driving tangible business outcomes.
• Outstanding leadership skills, including the ability to build, coach, and inspire diverse teams to achieve excellence.
• Superior communication, presentation, and interpersonal skills, with a demonstrated ability to influence and align stakeholders at all organizational levels.
• A strategic mindset combined with a pragmatic, execution-focused approach.
• Experience with artificial intelligence (AI) and machine learning (ML) applications within consumer product environments is highly desirable.
• Bachelor's degree in Business Administration, Economics, Marketing, or a related quantitative field; an MBA is strongly preferred.

As the Principal Product Manager for Enterprise Finance, you will lead a cross-functional effort to ideate and build the technology and ecosystem for enterprise planning and digital transformation. You will be responsible for deeply understanding the customers and the business processes, prioritizing customer needs, and defining and executing on a product roadmap to push the boundaries of digital process automation. Other key responsibilities include:

• Designing and implementing enterprise planning and prioritization technologies that connect strategy and execution for significant business outcomes
• Leading efforts to identify systemic, organizational-wide problems and building strong relationships to influence problem-solving
• Being a thought leader and influencer during product reviews, leading technical discussions
• Developing product-related goal setting, decision-making, and business impact frameworks
• Performing data-driven analysis to make sound decisions and influence business direction
• Planning, managing, and executing end-to-end projects, ensuring timely delivery
• Conducting competitive analysis, staying abreast of industry trends and innovations
• Aligning on consensus around product roadmap priorities, balancing short-term vs. long-term customer outcomes across the team
• Engaging and influencing Senior Leadership Team (SLT) effectively
• Managing product development lifecycles, including managing cross-functional teams to ensure successful execution and delivery of products
• Continuously evaluating product fit/gap, process optimization, ascertaining technical dependencies and maturity, performing external benchmarking, and recommending options that meet the long-term vision.

• Knowledge and/or experience in designing and implementing enterprise planning and prioritization across technologies that connect strategy and execution to drive outcomes for the business
• Identify and solve systemic, organizational-wide problems, influence, and build strong relationships. Partner with Product Management and Engineering to define needs to support strategic planning and execution as well as metrics, program requirements, and scope.
• As a cross-functional partner, lead technical discussions and be a thought leader during product reviews and be responsible for designing and executing process and strategy frameworks that facilitate product-related goal setting, decision making, and business impact.
• Articulate to stakeholders your team’s technology requirements, goals, and milestones.
• Integrate your technical knowledge, subject-matter expertise, and understanding of trends to make sound decisions and influence business direction through data-driven analysis.
• Develop and manage end-to-end project plans and ensure on-time delivery.
• Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases.
• Perform risk and change management on projects.
• Influence program/product direction and simplify complexity.
• Knowledge and/or experience in finance transformation and strategy like Source to Report and Record to Report and similar technologies is highly desirable
• Experience in building value case for strategic initiatives like ERP Cloud Upgrade or SaaS Implementations
• Conducts competitive analysis and stays abreast of industry trends and innovations
• Experience in Oracle Financials Applications preferably ERP Cloud or similar technology - core Finance Modules of General Ledger, Intercompany, Procure to Pay, Fixed Assets, Projects, Accounting, XLA, Cash Management, Cash Reconciliations. Understanding of how technology works between Oracle and other Third Party Applications. It will be good to know applications like Coupa, Blackline, Aravo etc.
• Ability to develop and execute a successful product roadmap, prioritize between features and architectural improvements and establish the operational rigor for building and improving the existing portfolio
• Must be data and metrics driven with a “win together” mindset and track record of performance excellence, i.e. consistently delivering exceptional results, exceeding targets and objectives
• Experience with Agile development and methodologies
• Strong project management skills, including the ability to think and lead complex projects simultaneously
• Must be data and metrics driven with a “win together” mindset and track record of performance excellence, i.e. consistently delivering exceptional results, exceeding targets and objectives
• Partner with Finance, business and engineering leaders across Intuit to identify areas across people, process, and technology to dramatically improve velocity.
• Analyses of technology gaps and potential synergies between the process and offering roadmaps (Driver)
• Prioritization of technology solution requirements agreed with key stakeholders, including identification of associated trade-offs (Driver)
• Effective and persuasive presentations (verbal and written) appropriate for project teams and business leaders, when communicating any of the above
• Drives a data-driven approach to product management and uses metrics to inform decision making
• Maintains a deep understanding of customer needs and feedback to continuously improve products and drive customer satisfaction

Minimum Qualifications:

• Bachelor’s degree in Computer Science or a related technical discipline, or equivalent experience.
• 12+ years of software industry experience, including systems engineering, hardware engineering, or technical product/program management experience.
• Analytical and problem-solving experience with large-scale systems.
• Experience communicating and presenting work to senior leadership and framing discussions to gain valuable feedback.
• Strong project management skills, including the ability to lead complex projects simultaneously.
• Experience with Agile development and methodologies.
• Must be data and metrics-driven with a “win together” mindset and a track record of performance excellence, consistently delivering exceptional results, exceeding targets and objectives.
• Manage product development lifecycles, including managing cross-functional teams to ensure successful execution and delivery of products.