Database Support Management Engineer - Us Shifts jobs at Ibm in Bulgaria, Sofia
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You have a customized Intern Learning Plan for Infrastructure and Software. From day one of your internship, you are part of the team. You’re offered guidance and mentoring (interns have...
Proven experience in Software Development. Demonstrated track record of success in providing technical support, emphasising a focus on customer satisfaction. Troubleshooting capabilities. Hands-on experience in Managing Client expectations/Satisfaction and Problem...
Drive effective communication with customers and partners via phone, chat and case regarding technical issues. Document and track customer cases from start to finish ensuring customer expectations are properly managed...
Provide technical remote support and troubleshooting via multiple pathways including tickets, chat and phone. Assist with problem determination / problem source Identification, define and drive action plans. Collaborate with deeper...
Knowledge of OSI Model, Specifically Layers 1-4. Understanding of Packet capturing, DDoS concepts and troubleshooting. Knowledge of Network protocols: OSPF, RSVP/LDP, RSTP, BGP, TCP/IP, RIP, DNS, VLANs. Hand on experience...
Design and develop a Kubernetes-based GitOps platform for IBM products. Actively engage in all phases of the development process, including architecture, implementation, and product support. Collaborate with public cloud service...
Initial point of contact for resolving customer raised network related voice, email, and web service requests specific to Networking equipment. Provide problem determination / problem source identification for known and...
You have a customized Intern Learning Plan for Infrastructure and Software. From day one of your internship, you are part of the team. You’re offered guidance and mentoring (interns have...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Database Support Management Engineer - Us Shifts opportunities at Ibm in Bulgaria, Sofia. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.
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