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7 jobs found
28.08.2024
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Gong Senior Mid-Market Customer Success Manager United States, New York, New York
Be a trusted strategic advisor to senior revenue and revenue operations leaders to uncover business objectives and pains and strategically map those to Gong value. Proactively identify and lead team...
Create and update Security Policies, standards and procedures. Create and manage corporate-wide security training. Plan, coordinate, and implement work assignments with process owners, control owners, external auditors and consultants. Perform...
Maximize the usefulness of Gong data by applying data science expertise to our unique and rich GTM conversation dataset. Work with unstructured data to drive insights, innovate ways to extract...
Provide an exceptional support experience via email, web and/or phone for our customers using Gong product(s) and achieve core KPIs. Master Gong product(s) and provide integration expertise for 3rd party...
Manage prospects from lead to close. Provide an exceptional customer experience. Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects. Cultivate lasting relationships with customers. Run...
Work alongside Sales and Customer Success as the ultimate product expert. Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users....
Manage the end-to-end renewal process for all assigned contract renewals, ensuring timely and successful contract renewals. Identify opportunities for upselling and cross-selling additional products or services to existing customers. Develop...
Be a trusted strategic advisor to senior revenue and revenue operations leaders to uncover business objectives and pains and strategically map those to Gong value. Proactively identify and lead team...
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