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Gong Field Engineer United States, New York, New York 922979108
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RESPONSIBILITIES
- Partner with Sales and Account Management to support customers integrating with Gong’s platform
- Collaborate closely with the Partnerships team to enable successful partner integrations.
- Engage with customers and partners to deeply understand their technical architectures, challenges, and goals—then propose and implement Gong solutions.
- Provide ongoing technical support and consultation to strategic accounts, ensuring successful deployment and long-term value realization.
- Act as a voice of the customer by sharing feedback and insights with product and engineering teams to influence roadmap priorities.
- Serve as a technical expert and trusted advisor throughout the sales and post-sales journey.
- 8+ years of experience in Solutions Engineering, Field Engineering, Sales Engineering, or similar roles.
- Strong full-stack engineering skills, and experience writing production-level code.
- Proven ability to communicate complex technical solutions clearly to both technical and non-technical stakeholders.
- Experience working directly with Sales, Partnerships, or Go-To-Market teams to support and close strategic deals.
- A track record of collaborating with product and engineering teams to influence product direction based on customer needs.
- Comfortable working with senior business leaders and C-level stakeholders.
- Willingness to travel for key client meetings (10–20%).
- Prior experience in SaaS and/or revenue technology is highly preferred.
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
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