Global Qms Excellence Leader Pdx jobs at Ge Healthcare in United Kingdom

• Manage day to day team and their daily jobs.
• Maintenance and repair GE Healthcare Patient Care Solution and Ultrasound Products down to component level.
• Install, configure and test desktop and server hardware, peripherals, operating system and application software and software upgrades.
• Communicating with internal and external Customers.
• Management of own inventory.
• Fault Diagnostics of equipment, preparation of quotations and complete parts orders as necessary.
• Follow up and Traceability of repair and intervention files, use Service management system.
• Follow and apply to EHS rules and procedures existing within GEHC. Is involved in EHS activities and programs of the site (trainings, accident reports, etc) according to the EHS policies within GE.
• Maintain an effective Quality System and comply with the requirements of ISO 9001, the Quality Policy and documented processes. Promptly escalate any quality or integrity issue.
• Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations. Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.

• Graduate degree or HNC in electronic engineering / technical field or equivalent.
• Deep knowledge and expertise in electronics, pneumatics and IT.
• Excellent analytical skills.
• IT skills essential.
• Strong organizational skills.
• Strong problem analysis / solving skills.
• Strong interpersonal / customer skills.
• Team leader experience.
• Fluency in English.

Rewards & benefits of working at GE Healthcare include:

• Competitive salary – representative of our global strength & scale.
• Limitless career opportunities – within a culture that prioritises personal development & growth.
• Technology, systems & software – to enable you to perform your role effectively.
• A comprehensive and flexible benefits package.

• Drive Inside Sales operational processes & mechanisms and their implementation.

• Support strategic imperatives (Growth, Simplification & Quality).

• Manage and develop team of Inside Sales Specialists.

• Develop strong customer relationships.

• Manage contract renewal process from quotation, customer communication, progress tracking through to order placement.

• Lead quarter-end orders closing with Finance and Local Teams

• Drive communication and reporting channels between Inside Sales and Field Sales.

• Support tender processes for Ultrasound service sales .

• Drive cross functional behaviour and partnerships with equipment sales teams.

• Drive contract winback, growth in conjunction with Field Sales

• Presents and sells Service Contracts through remote contact

• Prospects, qualifies, quotes and closes new business through remote contact for their region.

• Delivers service revenues objectives

• Supports Service Account Leaders and Product Service Sales Specialists on maximizing services sales opportunities

• Addition tasks

• NHHSC-GE management

• Some experience in Internal Sales/Service Sales

• Strong knowledge of Ultrasound and or Healthcare Services industry

• Commercial acumen

• Ability to build strong customer relationships.

• Able to deliver a high level of customer service and support.

• Good presentation skills

• Basic knowledge of project management fundamentals

• Excellent written and verbal communication skills

• Strong PC/ Excel skills

• Leadership

• Initiative and self-confidence

• Team player

• Coaching/mentoring

• Business acumen

• Commercial acumen

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Consolidate global market and competitive dynamics, and coordinate marketing elements of Worldwide Product Planning and Long Term Strategy – incorporating voice of region and key customer insights.

• Oversee pipeline products - market research, business case build out, development of segmentation and go to market strategy and develop pre-launch material

• Work in partnership with regional teams to drive and enable effective marketing activation with customers and sales teams

• Oversee Product Marketing team, Market Research teams and Marketing Enablement teams

• Drive efficiencies and synergies with regional partners to avoid duplication, balancing regional inputs for maximizing GEHC opportunity

• Oversee product web page strategy and management, along with marketing channel compliance

• Drive best practice and enable consistency of approach across the PDx Marketing organization through effective use of martech stack including analytics

• Interpret internal and external business challenges and recommend best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

• Use high level judgment to make decisions and handle complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

• Represents PDx in broader GE HealthCare Marketing Leader Forum, supporting global initiatives

• Leads functional teams and complex projects and senior stakeholder communication.

• This role requires significant experience in Global Marketing.

• Marketing knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience).

• Experience in operating in matrixed environment

• Experience leading marketing functional teams

• Self-motivated, highly organized, accountable, and energetic

• Excellent people management, project management and organizational skills, with experience leading and/or direct involvement in large-scale projects

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key responsibilities

• Responsible for the generation, planning and overall execution of the Global QMS Excellence strategy

• Responsible for the generation, planning and overall execution of new standardised processes starting Root Cause Analysis tools and “how to conduct an investigation”.

• Develop the strategy and execute the roll out of the Human Error identification & prevention / HOP processes and training / education.

• Define a new strategy to improve the update and adoption of Global Procedures with the removal of Local procedures which have the potential to drift from the global standard.

• Define the standard of Technical writing of investigations and develop training approach to improve this across PDx.

• Develop a program to facilitate a “Right First Time” approach – check lists, standardised approach, key thing to consider etc. to improve the current metrics.

• Develop a new set of metrics to manage and monitor QMS records with the support of the Global Data Analyst and roll out to all departments. This should include but is not limited to Right First Time / Reject rates for records, Closed on time vs. Closed late, Number opened vs. closed in a period to assess loading and resource requirements, level loading of resources etc.

• Lead the knowledge increase of the QMS systems to non GxP personnel and provide coaching to all Leads across the PDx supporting functions.

• Develop continuous improvement processes to ensure that the overall QMS remains current and is aligned to the regulations

• Be available to support all regulatory and internal audits across PDx as the PDx Global QMS SME

• Liaise with all levels of the organization on QMS matters including QMRs.

• Holistically review the QMS and provide feedback of key updates and continuous improvement opportunities

• Keep up to date with latest guidelines from MHRA, FDA, EMEA and other Regulatory bodies

• Previous QMS experience required and in-depth knowledge of cGMP requirements.

• Demonstrated experience with applying Quality tools and knowledge of regulations and guidelines.

• Experience interfacing with global regulatory agencies.

• Ability to comprehend and communicate key regulatory requirements and expectations

• Experience of collaboration, negotiation & conflict resolution skills

• Proven leadership skills (experience successfully managing people/projects/issues)

• Change agent with energy, passion & enthusiasm to drive change

• Demonstrated effective interpersonal, teamwork & networking skills

• Demonstrated ability to lead teams across poles, cultures, sites

• Ability to detect trends, shifts in requirements and align internal organisation priorities and actions accordingly

• Ability to influence. Determine a position and argue it effectively within the business context

• Bachelor's degree and extensive experience within the pharmaceutical industry

• Strong communication skills

• Strong project management and prioritization skills, ability to effectively manage multiple tasks and priorities

• Superior ability to lead change with global, cross-functional teams

• Proven ability to drive operational excellence

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Responsible for daily / weekly / monthly and quarterly closing/estimates and develop reliable estimates of sales to operating profit.

• Tracking progress against plans at a granular level. Recommending actions to get to planned performance for the operating teams

• Communicate current results and estimates to business leaders.

• Partner with International CFO and Regional Finance Managers to drive financial and operating performance, including volume and price growth, & act as champion for strategic initiatives within the organization.

• Drive profitable growth in the region by providing analysis of results and identifying & tracking key metrics while advising the International CFO on risks and opportunities, as well as recommending actions.

• Budgeting process, S&OP and target process

• Develop and improve financial processes: Finance reporting tools, Management reporting tools, Develop deep domain expertise on customers/regions/market dynamics and growth trends

• Drive operational mechanisms and continuously improve processes through Lean principles

• Champion Finance Transformation through business optimization, digital enhancements and simplification

• Bachelor’s Degree in Accounting, Finance, Economics, or Business Administration and significant relevant financial work experience.

• Demonstrated experience and understanding of Accounting Principles and Controllership.

• Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change.

• Clear thinking / problem solving successfully led cross-functional projects/process improvement within operations/finance function involving process improvement; able to quickly grasp new ideas

• Leadership experience: successful in leading team members working in international and diverse environment. Strong in people/team development.

• Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in a easy to understand manner; story telling/influential skills/able to deliver message effectively verbally and in writing

• Integrity: Accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions, and when dealing with others

• Strong knowledge of GE financial and commercial operating systems

• Experience working in a matrixed environment and a multi-cultural environment

• Experience in developing forecasts & operating plans and leading business / finance reviews.

• Strong interpersonal skills with the ability to influence others and drive change while working across all levels, functions, and regions

• Strong critical thinking skills and ability to add value to operating teams

• Strong analytical, project management, and organizational skills

• Ability to work under tight deadlines and to prioritize under pressure; accelerate pacing of actions; collaborate for a dynamic daily management system.

• Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations

• Self-starter who can quickly and independently assess business requirements and become a trusted an integral part of the team.