Teva Operations Team Leader 

United Kingdom, England, Wakefield 

537855437

As the Operations Team Leader, you will oversee the daily activities within the warehouse, ensuring that all team members follow established Standard Operating Procedures (SOPs). You will play a key role in supporting the management team by ensuring operational efficiency and timely completion of tasks.

This is a rotating shift role, alternating weekly between morning and afternoon shifts,6am -2pm and 2pm – 10pm, requiring flexibility and strong coordination skills.

Your leadership will foster a positive and collaborative working environment, motivating the team and strengthening internal relationships. You will also provide critical support to the Manager through investigations, reporting, cross-departmental coordination, and project execution. In the Manager’s absence, you will act as a deputy to maintain continuity and performance.

Main Accountabilities:

• To monitor workflow, identifying any developing situation and agree corrective action with the appropriate manager
• Monitor operations and resolve any problems when identified, using appropriate resource available
• Deliver and manage tasks according to standard operating procedures (SOPs)
• Perform investigations of GDP, EHS breaches and deviations from procedures ensuring Investigation Reports (IRs) and Corrective and Preventative Actions (CAPAs) are closed out on time
• Monitor budgets and work with the manager to review the annual budget
• Complete return to work interviews with Operatives with the support of the manager and look for trends of absence as well as supporting them back into the workplace
• Ensure KPI targets are monitored and achieved
• Support the manager with all disciplinary and grievance issues in accordance with the organisational policies
• Support the manager in the recruitment process as and when necessary
• To understand the process flow within the entire operation
• Escalate any system or hardware failures
• Ensure regular 121’s are documented and relevant feedback is provided to employees
• Identify over performers and highlight individuals as talent to the Manager
• Identify under performers and suggest solutions and support to enable improvements
• Constantly look at operational improvements
• Communicate with the team through regular briefings, to enable the sharing of company information. Creating a team environment and value through effective communication, motivation, equality and encouragement
• Ensure Good Housekeeping at all times
• To work with peers to ensure smooth running of the shift
• Undertake any other required tasks as requested by the Line Manager

Do You Have?

• Proven track record in supervising and guiding teams in high-paced logistics or warehouse environments, with hands-on experience using a WMS, ideally Blue Yonder.
• Solid understanding of warehouse systems and logistics workflows.
• Familiarity with health and safety protocols, supported by IOSH knowledge or certification.
• Although not essential, preferably we'd be looking for a background in regulated environments with a focus on Good Distribution Practice (GDP) and quality standards.
• Competence in using Microsoft Office tools for reporting, planning, and communication.

Are You?

• Skilled in fostering a positive team culture, resolving interpersonal challenges with empathy and fairness.
• Demonstrating the ability to plan, prioritise, and coordinate multiple tasks to meet operational goals.
• A clear and confident communicator, both in writing and in person.
• Technologically adept, with strong digital literacy and system navigation skills.
• An analytical thinker with a proactive approach to solving operational issues.
• Leading by example, promoting professionalism, accountability, and continuous improvement.
• Building trust and credibility through consistent and transparent leadership.

• Flexibility required to work additional hours, including weekends, on short notice.
• May be asked to rotate shifts or adjust working patterns to support business continuity.

Artur Syndoman, Group Leader SC Sub-Function

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