Global Program Manager - Imaging Devops jobs at Ge Healthcare in India, Bengaluru

Key Responsibilities:

In this role you will

• Define and own the product vision, roadmap, and backlog for the Control Tower platform.
• Collaborate with data teams to design dashboards, alerts, and analytics that provide actionable insights into subscription performance, anomalies, and trends.
• Partner with engineering, operations, customer support, and business teams to gather requirements, prioritize features, and ensure timely delivery.
• Drive the development of monitoring tools, automated workflows, and exception handling mechanisms to proactively manage subscription operations.
• Ensure the Control Tower is intuitive, scalable, and user-friendly for both technical and non-technical users.
• Define and track key performance indicators (KPIs) to measure the effectiveness and impact of the Control Tower.
• Identify operational risks and work with stakeholders to implement mitigation strategies through the Control Tower.

Skill Requirements:

• Holds a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, with a strong grasp of APIs, data pipelines, and system architecture—enabling effective collaboration with engineering teams and informed technical decision-making.
• Brings over 5 years of experience in product management within SaaS, e-commerce, or subscription-based environments. Demonstrated success in leading cross-functional teams, managing product roadmaps, and delivering complex, data-driven solutions using agile methodologies.
• Skilled in leveraging data visualization tools like Power BI and Tableau to drive insights and product strategy. Excels in stakeholder communication, problem-solving, and aligning technical solutions with business goals.

Additional Skills:

• Experience building or managing control towers, command centers, or operational dashboards.
• Knowledge of subscription lifecycle management, supply chain, services, billing systems, and customer retention strategies.
• Exposure to AI/ML-driven alerting or anomaly detection systems.

Inclusion and Diversity:

We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Provide strategic leadership for global operations supporting engineering systems, used in software development, integration, testing,infrastructure operationsand related environments.

• Partner with site leaders and designated SPOCs to design and implement standardized operating procedures, policies, and best practices for engineering infrastructure.

• Ensure the reliability, performance, and security of engineering platforms across all global locations.

• Track and analyze key performance indicators for engineering systems, identifying opportunities for optimization and implementing necessary improvements.

• Collaborate closely with engineering, QA, DevOps, and cybersecurity teams to align infrastructure with development pipelines and regulatory compliance.

• Drive global standardization and automation initiatives to enhance operational consistency and efficiency.

• Oversee system monitoring, incident management, root cause analysis, and continuous improvement efforts.

• Manage vendor engagements, including licensing agreements and service level commitments for engineering tools and environments.

• Lead a globally distributed team from partner organizations, fostering a culture of excellence, accountability, and continuous learning.

• Develop and manage operational budgets, conduct capacity planning, and define long-term infrastructure strategies.

• Ensure adherence to global security standards and data protection regulations.

• Promote a safe and compliant work environment by upholding safety protocols and environmental guidelines.

• Maintain clear and consistent communication with stakeholders at all levels, providing updates on key initiatives and system performance.

• Work cross-functionally to streamline engineering processes and optimize workflows for greater agility and productivity.

Required Qualifications

• Bachelor's degree in relevant engineering streams or equivalent. Master's degree preferred.

• Proven experience (15+ years) in managing engineering systems,infrastructurein a large, multi-site organization.

• Excellent problem-solving skills, with the ability to think critically and make sound decisions under pressure.

• Effective communication skills, both written and verbal, with the ability to convey complex technical information to non-technical audiences.

• Ability to collaborate effectively with cross-functional teams and provide clear direction to team members.

• Project management skills, with the ability to prioritize tasks and manage resources efficiently.

• Knowledge of lean principles and continuous improvement methodologies.

• Ability to travel occasionally, as required.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Job Summary

Responsibilities

• Own the product vision, roadmap, and backlog for software subscription finance capabilities.

• Collaborate with Finance and IT stakeholders to gather requirements and define product features.

• Translate complex financial and accounting needs into clear, actionable product specifications.

• Drive end-to-end delivery of finance enhancements and new features, ensuring alignment with business priorities.

• Partner with technical teams to design, test, and deploy solutions across AR, AP, GL, Billing, and Revenue Recognition in Oracle Fusion.

• Design and implement technical solutions to support functional requirements and resolve operational issues.

• Monitor system performance and user feedback to continuously improve product functionality and user experience.

• Ensure compliance with financial regulations, audit requirements, and internal controls .

• Lead User Acceptance Testing (UAT) , training, and change management for new releases.

• Liaise with internal IT and vendor support teams to resolve issues and implement solutions.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred).
• Proven experience (5+ years) as a technical product manager or similar role, preferably in the healthcare/medical device industry.
• Strong understanding of software development processes, Agile methodologies, and project management techniques.
• Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of regulatory requirements and compliance frameworks relevant to medical devices and/or SaaS products.
• Experience working with cloud platforms (e.g., AWS, Azure, Google Cloud Platform).
• Familiarity with DevOps tools and practices.
• Understanding of data privacy and security best practices.
• Ability to manage multiple concurrent projects and priorities effectively.

Personal Attributes:

• Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.

• Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.

• Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.

Inclusion and Diversity

Ourare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Roles and Responsibilities:

In this role, you will:

• Manage and improve the release process, focusing on scale and efficiency, and deploy the right builds across environments.

• Own builds, releases, and continuous integration processes for large and complex releases of a product, sometimes expanding the scope across multiple concurrent releases.

• Develop and enhance the test infrastructure and continuous integration framework used across teams.

• Demonstrate expert knowledge in developing and executing automated builds and scripts.

• Learn new build and release techniques and methodologies

• Drive initiatives such as defining standards and processes to ensure quality and stability of CICD pipeline

• Work cross-functionally with all products teams to align priorities and deliverables for DevOps team

• Use industry best practices to continuously improve build, release, and continuous integration processes

• Help develop a well defined framework for new tool introduction and assess various tools from industry for enhancing existing CICD pipeline

Education Qualification:

• Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with a minimum of 10+ years of total experienceand a minimum of 6+ years of progressive experience in DevOps.

Desired Characteristics/ Technical Expertise:

• Proficiency in DevOps practices, methodologies, and tools, such as CI/CD pipelines, configuration management, and containerization.

• Excellent technical skills with Java & scripting (e.g., Python, Groovy, Bash, Perl, Powershell).

• Experience with cloud platforms (e.g., AWS) and infrastructure as code (e.g., Terraform, CloudFormation).

• Proficient with Linux/Windows OS-based systems skills with practical experience operating in a cloud or virtualized environment and tools like vCenter/VMWare.

• Continuous Integration and Deployment experience using a wide variety of open-source technologies and cloud services (e.g., AWS, Azure).

• Experience in building sophisticated, scalable, reliable, highly available, and highly automated infrastructures with automation tools (e.g., Ansible, Puppet).

• Experience in implementing, configuring, and deploying modern DevOps tools and CI/CD orchestrators (e.g., Jenkins, CodeFresh, Spectra Cloud, ArgoCD).

• Experience with source control management (e.g., Gitlab).

• Experience with build artifact management (e.g., Jfrog Artifactory).

• Expertise in containerization technologies and tech stack (e.g., Docker, Kubernetes).

• Understanding of DevSecOps and SecOps tools (e.g., Twistlock, Blackduck).

• Observability & Support - Environments both On-Premise and Cloud monitored for utilization, issues, and supported for high availability.

• Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack, Splunk).

• Excellent communication and presentation skills and the ability to interface with senior leadership with confidence and clarity.

• Able to work under minimal supervision.

• Healthcare domain exposure is a plus.

Business Acumen:

• Good problem-solving abilities and capable of articulating specific technical topics or assignments.

• Experience in building scalable and highly available distributed systems.

• Skilled in breaking down problems and estimating time for development tasks.

• Evangelizes how our technology solves customer problems from a technology and business perspective.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Collaborate with global AVS product management and marketing teams to advocate for and support their plans for VOC research to generate needed insights for various stages of product development, launch planning and commercialization​.Advise on correct research scoping to meet business requirements.​

• Manage the design and successful implementation of primary VOC research to obtain structured customer feedback across the product lifecycle, in particular related to customer challenges/unmet needs, Value Proposition development/validation, pricing and customer journey - through qualitative, quantitative and mixed research methods.

• Responsibilitiesinclude understanding stakeholder objectives, preparing RFP, vendor selection, guiding study design, fieldwork issue resolution, and input/guidance to vendor partners on research results and insights presentation for maximum impact.

• Occasionally involves end-to-end research planning and execution using internally available tools/ resources.

• Synthesize cross-cutting insights from multiple studies as input to AVS segment teams. Act as the customer insights knowledge hub to share intelligence across teams​.

• Identify key customer insights gaps and advise senior management on market and customer trend research needs and opportunities.

• Identify and introduce innovative research methodologies, approaches, and partners.​

• Manage relationship with third-party Research agencies​, in coordination with the Customer Research leads in the other GE HealthCare business units/regions and global Sourcing.

• Understand, educate stakeholders and ensure compliance with (i) external international and national legal and ethical market research regulations/ guidelines and (ii) internal GE HealthCare procedures related to market research in the Healthcare industry​.

Required Qualifications

• Bachelor’s degree in Marketing, Business, Data Science, or equivalent

• Minimum of 5+ years of experience in customer/market research

• Minimum of 2+ years of healthcare industry market and customer research experience

• Experience in the end-to-end design and execution of both qualitative and quantitative customer and market primary research. Demonstrated experience with key customer research methodologies

• Excellent oral and written communications skills, as well as data analysis skills

• Demonstrated ability to analyze and resolve problems, with established project management skills

• Must be willing to work flexible hours to accommodate frequent work during U.S. morning hours

• Master’s degree in Marketing, Business Management, Data Science, or equivalent

• Proven record of successfully establishing and managing project plans and adjusting to changing circumstances; prioritizing and effectively controlling key milestones of multiple projects simultaneously

• Successful experience working in a global, matrixed team environment and ability to influence diverse, cross-functional stakeholders in multiple locations

• Initiative-taker, works proactively and demonstrates flexibility in approach to changing work priorities

• Creative problem-solving and learning mindset

Inclusion and Diversity

Ourare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you would expect from an organization with global strength and scale, and you will be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Roles and Responsibilities

In this role, you will:

• Collaborate with business and functional partners and technology leadership in defining functionality and specifying requirements

• Outline multi-generational project strategy aligned to deliver on the expected outcomes

• Define execution methodologies and project management practices to be followed by all projects within the program.

• Organize project teams comprising from internal and external technical and functional experts based on budget, scope and timeline

• Manage day-to-day execution of multiple interdependent projects by working directly with global technical teams

• Coordinate execution across multiple projects and drive shared approach and outcomes tracking

• Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required

• Manage project risks, scope changes and other non-standard events throughout the life of the project

• Manage stakeholder communication and progress reporting at various levels of the organization including leadership and executives

• Ensure quality of deliverables is verified and matching stakeholder expectations

• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

• Perform initial and final financial reviews, and ensure ongoing budget tracking

Resilience Management:

• Develop, implement, and maintain enterprise-wide Disaster Recovery (DR) strategies across IT, Infrastructure and Manufacturing.

• Lead resilience assessments , risk analysis, and impact evaluations across business units & Manufacturing Sites

• Coordinate and execute resilience testing and simulation exercises for Enterprise & Manufacturing Domains

• Partner with IT, cybersecurity, facilities, and business units to ensure alignment of resilience strategies.

• Monitor regulatory requirements and industry standards (e.g., ISO 22301, NIST, FFIEC) and ensure compliance.

Project Management:

• Lead cross-functional projects from initiation through delivery using Agile, Waterfall, or hybrid methodologies .

• Define project scope, goals, deliverables, timelines, and resource requirements.

• Manage project risks, issues, and dependencies, ensuring timely resolution and escalation.

• Track and report project performance using appropriate tools and KPIs.

• Facilitate stakeholder communication and ensure alignment with strategic objectives.

Education Qualification

• Bachelor’s degree in Business, Engineering, Information Systems, or a related field (Master’s preferred) with 14+ years of overall experience.

Desired Characteristics

• Proven experience using project management methodologies to deliver business value and drive significant change across an organization

• Experience managing budgets including budget and spend

• Excellent understanding and knowledge of various project and portfolio management methodologies with track record of implementing shared standards for large organizations

• Excellent leadership skills with ability to influence outcomes and organize teams to attain shared goals

• Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization

• Self-starter - requires minimal direction to accomplish goals

• Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives

• Good analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans

• Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

• PMP, ScrumMaster or related Project Management certifications

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.