Business Development Manager Services - jobs at Fortinet in Australia, Sydney

You would act as the key Account Manager for Enterprise.

As a Named Accounts Manager, you will:

• Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.
• Effectively on-board new clients and proactively focus on growing and developing existing accounts.
• Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts.
• Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Minimum 5 years of prior technology sales experience is a must.
• Experience in selling enterprise network security solutions and services to large and complex organizations.
• Ability to move deals through the sales cycle, with a proven record of accomplishment of closing large deals and exceeding targets.
• Exceptional presentation, influencing, and cultural fluency skills effective for executive audiences.
• Excellent written and verbal communication skills.
• Bachelor’s Degree or equivalent experience. Graduate degree preferred.

As a Director, Business Development you will:

• Manage a team of Cloud BDMs in APAC with dotted line reporting.
• Define the strategy to develop and accelerate the Public Cloud business across the Geo.
• Monitor progress and propose corrective actions when needed.
• Drive engagement between Fortinet Sales teams and Cloud providers in APAC.
• Assist with training and education of Fortinet Sales teams on Cloud providers.
• Assist with identifying and training cloud-focused channel partners.
• Support the development of ad-hoc Channel & Account plans to grow the Cloud pipeline.
• Assist Fortinet Field Sales with identifying, qualifying and closing major Cloud business opportunities in the region.
• Have a close alignment with the Cloud CSE organisation to ensure there is a trained and capable community of Cloud SEs (both Cloud SSEs and Cloud SMEs).
• Consolidate and report customer sales needs.
• Drive the development of public cloud solutions.
• Achievement of agreed quarterly sales goals for the Cloud portfolio.
• Report sales activity across APAC and help accurately forecast pipeline.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Fully qualified, experienced sales leader l that is forward thinking and has an expert understanding of the technology business sector.
• Minimum 8 years’ experience selling to Fortune 1000 Major Accounts & closing large opportunities.
• In depth knowledge of AWS, Microsoft Azure, Google Cloud Platform and other key hyperscalers.
• Ability to drive and engage team on sales projects.
• Exceptional business acumen and solution selling skills.
• Successful track record in designing business plans and market strategies.
• Excellent presentation skills to executives and large audiences.
• Excellent written and verbal communication skills.
• Candidate must thrive in a fast-paced, ever-changing environment.
• Competitive, Self-starter, Hunter-type mentality. Ready to work in a startup-like environment.

As a Professional Services Consultant, you will:

• Develop a clear overall understanding of the customer requirements (project scope, technical requirements and solution design).
• Assist in the deployment, configuration, cut-over, testing and troubleshooting of Fortinet security solutions in customer environments.
• Mentor fellow PS team members to obtain necessary skills to evolve in the PS organization.
• Continuously developing knowledge and skills to remain proficient with Fortinet technologies to provide best practice advice during project delivery.
• Maintain expert-level technical knowledge in the following technology disciplines as they relate to Fortinet’s products:
  • Network Security Infrastructure – Switching, Routing, SD-WAN, Proxies
  • Firewalls, UTM, APT (Sandboxing), Application Control & Content Filtering,
    Web Proxying, SLB, Cryptology
  • VPN technologies (SSL VPN/IPSEC VPN) & associated topologies
  • Web Application Firewalling
  • Centralized Logging and Reporting solutions
• Write & present whitepapers, technical notes, and other high-level technical documentation as required.
• Interface with Fortinet’s Business and Technology partners within designated technology discipline and distribute that knowledge internally to SE’s, CSE’s and TAC Engineers.
• Effectively communicate relevant project information to Fortinet management as appropriate
• Resolves and/or escalates issues in a timely fashion.
• Complete and submit any required administrative tasks in a timely manner
  (timesheets, activities report, project reports, etc.).
• Follow up with customer and internal Fortinet departments to ensure project documentation is completed:
  • Creation of Statement of Work document
  • Acknowledgement of work performed including work complete signing
  • Knowledge Transfer
  • Customer satisfaction surveys

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• 8 - 10 years+ relevant experience preferably in a network security vendor.
• 5+ Years’ experience in LAN/WAN /Internet Support or Administration.
• 3+ Years’ experience with Network Security Products.
• NV1 or NV2 government clearance is desirable.
• Excellent written and verbal communication skills.
• Strong knowledge of the security threat landscape.
• Administrator level working knowledge of Windows, UNIX or Linux.
• Previous Technical support position (other PS or TAC position), or Sales Engineering background advantageous.
• Network security certifications (Fortinet NSE4 minimum level and above).
• External network security & vendor certifications such as Cisco, F5, Juniper, AWS area plus.
• Strong understanding of core Internet protocols and applications (TCP/IP & networking skills).
• Strong general knowledge of common networking (switching & routing) and security protocols.
• Scripting experience (PERL, Javascript, PHP etc) & experience of API (Restful API).
• Ability to work according to customer’s schedules which may include weekends/evenings.
• Team player and ability to work remotely & interact with remote teams & employees.
• MS office suite using applications such as Power Point, Word, Visio & Project.
• Ability to work well under pressure and remain focused on the tasks in hand.
• Ability to troubleshoot complex network & security environment.
• Bachelors Degree in EE, CS, or CE or equivalent experience.
• Network Security Certifications.
• Project Management Certifications.

As a Professional Services Consultant, you will:

• Carry out Professional Services engagements in a professional & timely manner for Fortinet customers & deliver projects with customer satisfaction in mind.
• Develop a clear overall understanding of the customer requirements (project scope, technical requirements and solution design).
• Assist in the deployment, configuration, cut-over, testing and troubleshooting of Fortinet security solutions in customer environments.
• Mentor fellow PS team members to obtain necessary skills to evolve in the PS organization.
• Continuously developing knowledge and skills to remain proficient with Fortinet technologies to provide best practice advice during project delivery.
• Maintain expert-level technical knowledge in the following technology disciplines as they relate to Fortinet’s products:
  • Network Security Infrastructure – Switching, Routing, SD-WAN, Proxies.
  • Firewalls, UTM, APT (Sandboxing), Application Control & Content Filtering,
    Web Proxying, SLB, Cryptology.
  • VPN technologies (SSL VPN/IPSEC VPN) & associated topologies.
  • Web Application Firewalling.
  • Centralized Logging and Reporting solutions.
• Write & present whitepapers, technical notes, and other high-level technical documentation as required.
• Interface with Fortinet’s Business and Technology partners within designated technology discipline and distribute that knowledge internally to SE’s, CSE’s and TAC Engineers.
• Effectively communicates relevant project information to Fortinet management as appropriate
• Resolve and/or escalates issues in a timely fashion.
• Complete and submits any required administrative tasks in a timely manner (timesheets, activities report, project reports, etc.).
• Follow up with customer and internal Fortinet departments to ensure project documentation is completed:
  • Creation of Statement of Work document.
  • Acknowledgement of work performed including work complete signing.
  • Knowledge Transfer.
  • Customer satisfaction surveys.

As a Business Development Manager, you will:

• Be the Subject Matter Expert across Fortinet Australia for our whole technology portfolio.
• Act as an evangelist for Fortinet’s security and network technologies across the sector.
• Explain our offerings to customers and partners at both a business and technical level.
• Support service sales led projects across the country.
• Assist with training and education of Fortinet Sales teams.
• Assist Fortinet Field Sales with identifying, qualifying and closing Fortinet business opportunities across the country.
• Consolidate and report customer sales needs and future roadmap consulting directives.
• Drive the development of solid Future Sate architectures and related solutions.
• Achieve agreed sales goals for the service sales portfolio.
• Report sales activity across Australia and help accurately forecast pipeline.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• A proven track record of quota achievement and demonstrated career stability.
• Minimum 8 years sales experience selling to Fortune 1000 Major Accounts Excellent presentation skills at all levels.
• Excellent written and oral communication skills.
• Exceptional business acumen and solution selling skills.
• Successful track record in designing business plans and market strategies.
• A self-motivated, independent thinker who can move deals through the selling cycle.
• Candidate must thrive in a fast-paced, ever-changing environment.
• Competitive, Self-starter, Hunter-type mentality.

As a Technical Account Manager, you will:

• Collect, analyse and change recommendations of configuration information.
• Collect and analyse customer network information.
• Collect and analyse packet trace information.
• Recommend actions based on analysis.
• Educate customers (gaps in networking, product knowledge etc.).
• Provide installation and configuration assistance.
• Be responsible for the reproduction of customer environments on lab equipment.
• Follow up technical cases and manage the right expectation until the closure of the cases.
• Conduct weekly status conference calls with customers to report status of open issues and projects.
• Conduct quarterly site visits for your managed accounts.
• Work closely and provide direct technical email and phone support to our customers in the America’s Region (Canada, US, Central and South America).
• Develop best practice deployment and troubleshooting methodology documentation.
• Analyse support request, completion of requests for information and documentation.
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Minimum of 5 years relevant professional experience preferably in the network industry.
• Strong network security and routing experiences.
• Scripting and Windows server app experience.
• Exceptional customer service orientation and strong communications skills.
• Proficient with MS Word, PowerPoint, and Excel.
• Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications.
• Willing to travel.
• Bachelor's degree and/or relevant experience.

The Program Manager will effectively manage Professional Services projects to ensure delivery to the expected levels of quality, cost & time in a truly international environment.

As a Senior Program Manager, you will:

• Manage complex projects in multinational Enterprise & Service provider environments.
• Effectively manage the project portfolio to meet financial targets including revenue recognition and margin requirements.
• Be able to read and understand contracts to identify the implications of the terms from a PS perspective.
• Meet revenue and billable utilization targets for the region.
• Apply second order thinking to drive effective outcomes for internal and external customers.
• Have a clear bias for action, displaying ownership and accountability to one’s work and the overall growth of the PS business.
• Utilize communication and conflict resolution skills to independently address and resolve interpersonal conflicts and issues.
• Develop a quick and clear understanding of the customer requirements through project scoping.
• Provide excellent resource scheduling skills, taking into account consultant specialties & expertise levels within the team as well as the time constraints to deliver to the expected level of service.
• Set clear project planning & project objectives.
• Evaluate project progress with a focus on the customer experience, service excellence and ownership for resolving customer issues where required
• Evaluate project risk with good risk management planning through project controls & internal discussion with the Professional Services management team.
• Provide advice and be the initial point of escalation for assigned PS projects within the team and ensure resolution in a timely manner.
• Ability to work on multiple projects at the same time and managing & prioritizing tasks to ensure project efficiency.
• Assure a high quality of documentation and act as a point of QA for any project documentation
• Stay up to date on new product developments & technologies, providing input and operational direction to the PS team on supporting such technologies
• Review and action on customer satisfaction surveys
• Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together
• Review priorities and take appropriate action to ensure results are achieved
• Follow up with customer and internal Fortinet departments to ensure project documentation is completed:
• Complete and submit any required administrative tasks in a timely manner (timesheets, activities report, project reports, etc.).

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• 8 - 10 years background in complex Enterprise/Service Provider technical project management preferably in the network & security field.
• A master time manager who exhibits excellent priority and schedule management both with their personal (daily, weekly, monthly, quarterly, etc.) and project related tasks.
• International PMO experience in a multinational system integrator is highly beneficial.
• Data analytical skills, ability to interpret data and take actions based on it.
• Excellent communication and presentation skills.
• Strong knowledge of the security threat landscape.
• Able to juggle priorities to meet deadlines without cutting corners.
• Experience in driving change initiatives in a PS environment.
• Ability to develop effective relationships internally at a variety of levels and work closely with commercial departments such as sales and presales.
• Experience improving and developing the knowledge & skills of others.
• Project Management certifications (PMP, Prince II).
• Ability to work according to customer’s schedules which may include weekends/evenings.
• Team player and ability to work remotely & interact with remote teams & employees.
• Advanced to expert skills at MS office suite using applications such as Power Point, Word, Visio & Project.
• Ability to work well under pressure and remain focused on the tasks in hand.
• Ability to travel internationally, if needed.
• Ability to work autonomously with minimal supervision.
• Ability to set personal objectives being self-driven for achievement and motivation.
• Excellent Data analytical skills.
• Educated to degree level in a technical or management discipline and/or extensive experience in program management operating in a similar role - Bachelors Degree in EE, CS, or CE or equivalent experience.