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Jobs at Forter in Singapore, Singapore

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Singapore
11 jobs found
24.08.2025
F

Forter Account Manager Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well. Quarterback high impact engagements,...
Description:

What you’ll be doing:

  • Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well
  • Quarterback high impact engagements, particularly monthly and quarterly business reviews to communicate Forter’s performance and value to client executives
  • Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters
  • Leverage your client relationships and knowledge of Forter’s solution to generate upsell opportunities that you will collaborate with the Sales team on
  • Own the retention number for your book of business and oversee the renewal process for expiring client contracts
  • Identify and drive upsell opportunities through till closure in collaboration with the Sales team
  • Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction
  • Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience
  • Maintain clean data within our internal systems to ensure that both you and Forter’s leadership team have the most accurate info possible about the book of business

What you’ll need:

  • 2-3 years of post-live, client-facing Account Management / Customer Success experience
  • Handling enterprise clients based in the SEA region
  • Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your company’s solution
  • Experience communicating client business objectives or issues to your internal leadership in order to form a strategic account plan
  • Experience collaborating with your internal Product, R&D, and/or operations team to understand client needs and communicate product feedback
  • Experience with owning and achieving against a renewal and upsell quota
  • Experience enabling and training your clients on how to use your company’s UX both initially and on an ongoing basis
  • Experience in a SaaS startup environment, and in either the payments, fraud, or finance industry highly preferred
  • Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
  • Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
  • Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

  • Competitive salary, bonus plan and RSUs
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Generous PTO policy
  • Half day Fridays

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23.08.2025
F

Forter People Generalist APACNew Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Business Partnership & Employee RelationsProvide consultation on HR-related topics and procedures for leaders and employees across the region including workforce planning, succession planning, performance management, organizational design changes, R&P processes,...
Description:

What you'll be doing:

  • Business Partnership & Employee Relations
    • Provide consultation on HR-related topics and procedures for leaders and employees across the region including workforce planning, succession planning, performance management, organizational design changes, R&P processes, talent mobility, and termination discussions.
    • Partner with local leaders in China, Singapore, Japan, and Australia on strategically building out their rapidly growing teams.
    • Partner closely with the global Recruitment team to understand any issues the team is facing in attracting talent and help to identify strategic opportunities to address local talent shortages.
  • People Operations
    • Ensure legal compliance and provide guidance in local employment laws, processes, and policies.
    • Assist the HR operations team with policy administration, benefits administration, HR systems/data management, employment verifications and general HR inquiries for the region.
    • Own the onboarding and offboarding process for employees across the region.
    • Partner with HR Operations to review and develop our total rewards program for the region.
  • Employee Experience
    • Own all employees experience projects and events - cultivating an inclusive, cross-region community and culture through producing engaging and fun online or face-to-face team activities, celebrating milestones, regional swag and gifts, and training.
    • Manage operational projects related to our existing or future office spaces - working with vendors, contractors, architects, etc.
  • Global HR Initiatives
    • Partner with the Global HR Leadership team to create and execute HR strategies and strategic initiatives for the team.

What you'll need:

    • 3+ years working as an People Generalist, ideally within a fast-growing technology organization with experience across employee relations, employee experience, and people operations
    • Support growth in multi-geographical locations across APAC in a matrix-managed environment with an understanding of region specific employment laws and best practices. Ideally across Singapore, China, Japan, and Australia
    • Proven experience implementing a variety of HR programs and initiatives
    • Proven experience acting as the main point of contact for Senior Leaders on local HR issues
    • Champion of diversity, equity, and inclusion throughout the employee lifecycle
    • Action-oriented problem solver who is resourceful and focused on continuous development and improvement
    • Experience with Excel and the ability to use data to identify meaningful insight
    • Mandarin proficiency is highly beneficial

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

  • Competitive salary
  • Generous PTO policy
  • Half day Fridays
Show more

These jobs might be a good fit

22.08.2025
F

Forter Technical Support EngineerNew Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators. Interact directly with merchants/customers via ticketing system and...
Description:

About the role:

This role requires deep analytical expertise and a proactive approach to problem-solving. You will also be responsible for identifying and implementing automation opportunities, handling escalations and incidents, improving response times, and developing strategies to enhance the customer experience.

What you'll be doing:

  • Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators.
  • Interact directly with merchants/customers via ticketing system and phone to explain AI model decisions, broken down into fundamental business terms.
  • Partner with our Analytics team to provide direct input from customers to update our model, improve precision, and accommodate merchant-specific requests.
  • Educate customers about the capabilities of Forter's Policy Builder product and empower their users to adopt and implement robust policies within the confines of Forter best practices
  • Oversee and maintain merchant business rules related to hard-coded rules within the Forter model.
  • Draft and publish knowledge base content for common questions and inquiries to allow customers to self-serve Analytic related inquiries and explanations.
  • Perform proactive outreach to customers based on internal alerting related to integration health issues and quantify into business terms the impact of analytical/data-driven observations.
  • Aid internal teams within Forter, equipping them to handle analytical queries and business questions around Forter’s AI model.

What you'll need:

  • 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
  • Working knowledge of SQL, API’s and Javascript
  • Proven ability to independently diagnose and resolve complex analytical issues/inquiries.
  • Strong interpersonal skills and a passion for consistently providing a great customer experience
  • Experience troubleshooting analytical issues and relaying information in a digestible way to customers
  • Experience balancing multiple tasks and customer needs simultaneously
  • A proactive and customer-first mindset, with strong interpersonal skills and a passion for delivering an outstanding support experience.
  • Capable of working individually and leading a team to solve technical problems
  • Exceptional written and verbal communication skills; ability to break down analytical concepts for diverse audiences.
  • Attention to detail, excellent organizational and prioritization skills, superior time management
  • Strong Bilingual capacity in both English and Mandarin is required to support customers in the GCR region. Additional language capabilities in Korean and Japanese will be a bonus to support our Korean and Japanese customers, but not must-haves.

Benefits

  • Competitive salary and bonus plan
  • Private health insurance, including vision and dental coverage
  • Generous PTO policy
  • Half day Fridays, every Friday

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Show more

These jobs might be a good fit

27.06.2025
F

Forter Japanese Speaking Principal Implementation Engineer Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Own and manage the full technical integration lifecycle for enterprise customers in Japan and APAC. Act as the primary point of contact for all technical matters during onboarding, from pre-sale...
Description:

What you’ll be doing:

  • Own and manage the full technical integration lifecycle for enterprise customers in Japan and APAC.
  • Act as the primary point of contact for all technical matters during onboarding, from pre-sale to go-live.
  • Build and maintain detailed project plans , ensuring timely delivery and successful implementation.
  • Lead regular project calls with customer stakeholders, maintaining clear communication, documentation, and alignment across teams.
  • Serve as a subject matter expert on Forter’s integration stack: APIs, JavaScript, JSON, and broader web technologies.
  • Coordinate closely with internal teams (R&D, Product, Analytics, Solutions Consulting, Sales, and Customer Success) to ensure smooth delivery.
  • Identify and resolve technical challenges, using a solution-oriented approach to keep projects on track.
  • Perform data/technical gap analyses , documenting requirements and managing technical expectations.
  • Develop and maintain technical documentation, guides, and tools to streamline the onboarding process.
  • Continuously evaluate and improve Forter’s integration methodology based on learnings and customer feedback.

Who are you?

  • Fluency in Japanese and English , with experience in a global, cross-functional environment. This role will support both Japanese clients within Japan, and clients across APAC
  • 5 – 7 years of experience in technical implementation, integration, or solution engineering roles.
  • Client-facing experience with enterprise customers, ideally in SaaS, payments, fraud prevention, or eCommerce.
  • Strong technical knowledge of API integrations, JavaScript, JSON, and web/database technologies.
  • Demonstrated ability to manage complex projects across diverse stakeholders and geographies.
  • Exceptional communication and presentation skills with both technical and business audiences.
  • A proactive, self-starter mindset with an ownership mentality and strong problem-solving skills.
  • Experience leading multiple concurrent projects while maintaining high quality and customer satisfaction.

Bonus Points For

  • Experience in the payments, fraud prevention , or digital commerce industries.
  • Familiarity with project management tools and agile methodologies.
  • Knowledge of risk management or transaction monitoring technologies.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

  • Competitive salary and commission plan
  • Comprehensive and generous health insurance
  • Generous PTO policy
  • Half day Fridays

Show more

These jobs might be a good fit

23.04.2025
F

Forter Lead Payments Sales Specialist APACNew Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Build and manage relationships with a large list of named enterprise accounts, using a consultative approach to identify challenges that Forter's suite of payment solutions can resolve. Collaborate with sales...
Description:

Sales and Pipeline: Become a trusted payments voice for our prospects

  • Build and manage relationships with a large list of named enterprise accounts, using a consultative approach to identify challenges that Forter's suite of payment solutions can resolve.
  • Collaborate with sales teams and Pre-sales Solutions Consultants to create and tailor custom proposals, presentations and ROI models for prospects.
  • Own the sales cycle by identifying and engaging key decision-makers (economic champions/buyers) within major accounts, including Financial Institutions and Payment Service Providers, and delivering Forter's value proposition effectively.
  • Achieve and exceed ambitious customer acquisition and revenue growth targets by driving pipeline growth and securing new business.

Marketing and Thought Leadership: Brand Amplification

  • Represent Forter as a thought leader by engaging with the payments community through industry events, conferences, and strategic content creation.
  • Deliver insightful market commentary on the payments landscape in APAC, establishing Forter as the go-to authority on payment trends and innovations.

Cross-Team Collaboration: Driving Internal Expertise and Product Alignment

  • Partner closely with internal teams to provide regional insights that influence product roadmap decisions and sales strategy.
  • Act as the expert voice on APAC payment priorities, contributing to the development of sales collateral and shaping Forter's long-term expansion plans.
  • Share field analysis and feedback to enhance Forter’s offerings and better meet market needs.
What You’ll Need:
  • Proven track record of 5–7 years in the payments space, particularly in e-commerce and enterprise solutions.
  • Demonstrated success in building and/or selling innovative payment solutions
  • Expertise in payment processes/solutions such as card vaulting, authorization, 3DS authentication, and processor routing.
  • A well-established network within top eCommerce and Payment Service Provider companies.
  • Strong interpersonal skills to build relationships, develop partnerships, and foster commercial opportunities.
  • Experience in a fast-paced startup or dynamic environment, demonstrating adaptability and resilience.
  • Exceptional communication and presentation skills, with a polished professional presence.
  • Ability to travel as required to meet with customers, attend industry events, and engage with stakeholders.
Show more

These jobs might be a good fit

16.04.2025
F

Forter Technical Support Engineer Data Analytics Mandarin Speaking ... Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators. Interact directly with merchants/customers via ticketing system and...
Description:

About the role:

This role requires deep analytical expertise and a proactive approach to problem-solving. You will also be responsible for identifying and implementing automation opportunities, handling escalations and incidents, improving response times, and developing strategies to enhance the customer experience.

What you'll be doing:

  • Analyze and interpret data related to online transactions as it relates to Forter's AI model to understand decisioning and key fraud indicators.
  • Interact directly with merchants/customers via ticketing system and phone to explain AI model decisions, broken down into fundamental business terms.
  • Partner with our Analytics team to provide direct input from customers to update our model, improve precision, and accommodate merchant-specific requests.
  • Educate customers about the capabilities of Forter's Policy Builder product and empower their users to adopt and implement robust policies within the confines of Forter best practices
  • Oversee and maintain merchant business rules related to hard-coded rules within the Forter model.
  • Draft and publish knowledge base content for common questions and inquiries to allow customers to self-serve Analytic related inquiries and explanations.
  • Perform proactive outreach to customers based on internal alerting related to integration health issues and quantify into business terms the impact of analytical/data-driven observations.
  • Aid internal teams within Forter, equipping them to handle analytical queries and business questions around Forter’s AI model.

What you'll need:

  • 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
  • Working knowledge of SQL, API’s and Javascript
  • Proven ability to independently diagnose and resolve complex analytical issues/inquiries.
  • Strong interpersonal skills and a passion for consistently providing a great customer experience
  • Experience troubleshooting analytical issues and relaying information in a digestible way to customers
  • Experience balancing multiple tasks and customer needs simultaneously
  • A proactive and customer-first mindset, with strong interpersonal skills and a passion for delivering an outstanding support experience.
  • Capable of working individually and leading a team to solve technical problems
  • Exceptional written and verbal communication skills; ability to break down analytical concepts for diverse audiences.
  • Attention to detail, excellent organizational and prioritization skills, superior time management
  • Strong Bilingual capacity in both English and Mandarin is required to support customers in the GCR region. Additional language capabilities in Korean and Japanese will be a bonus to support our Korean and Japanese customers, but not must-haves.

Benefits

  • Competitive salary and bonus plan
  • Private health insurance, including vision and dental coverage
  • Generous PTO policy
  • Half day Fridays, every Friday

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Show more

These jobs might be a good fit

06.04.2025
F

Forter Regional Director Sales SEA Singapore, Singapore

Limitless High-tech career opportunities - Expoint
Sales Strategy & Execution : Develop and implement an effective sales strategy to drive growth, increase market penetration, and achieve revenue targets across the SEA region. Team Leadership : Build,...
Description:

What you’ll be doing:

  • Sales Strategy & Execution : Develop and implement an effective sales strategy to drive growth, increase market penetration, and achieve revenue targets across the SEA region.
  • Team Leadership : Build, mentor, and manage a regional sales team, providing clear goals, feedback, and performance management to ensure alignment with company objectives.
  • Market Expansion : Identify and capitalize on new business opportunities within the SEA region. Build and maintain relationships with key decision-makers, influencers, and partners.
  • Customer Relationship Management : Foster long-term relationships with enterprise clients and partners, ensuring high levels of customer satisfaction and retention.
  • Pipeline Management : Oversee the sales pipeline from lead generation to closing, ensuring accurate forecasting and reporting on sales performance.
  • Collaboration : Work closely with internal teams such as Product, Marketing, and Customer Success to align the sales process with customer needs and market trends.
  • Industry Expertise : Stay abreast of fraud prevention trends, competitive landscape, and regulatory changes in the SEA region. Utilize this knowledge to position the company as a market leader.
  • Regional Travel : Travel across SEA countries as needed to meet with clients, partners, and internal teams.

What you’ll need:

  • 5+ years of experience in sales leadership, with a proven track record of driving revenue growth for a B2B enterprise software company focused on fraud prevention, payments, e-commerce, and/or the identity security industry
  • 5+ years of previous experience in an Enterprise Account Executive position achieving large quota targets.
  • Strong experience working in the SEA region, with a deep understanding of market dynamics, customer needs, and local business cultures.
  • Excellent leadership, communication, and negotiation skills.
  • Strong network of contacts within the region’s enterprise and technology sectors, ideally with a focus on the payments landscape.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Understading and utilization of MEDDPICC sales methodology.
  • Ability to thrive in a fast-paced, results-driven environment.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

  • Competitive salary and commmission plan
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Restricted Stock Units (RSUs)
  • Generous PTO policy
  • Half day Fridays
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well. Quarterback high impact engagements,...
Description:

What you’ll be doing:

  • Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well
  • Quarterback high impact engagements, particularly monthly and quarterly business reviews to communicate Forter’s performance and value to client executives
  • Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters
  • Leverage your client relationships and knowledge of Forter’s solution to generate upsell opportunities that you will collaborate with the Sales team on
  • Own the retention number for your book of business and oversee the renewal process for expiring client contracts
  • Identify and drive upsell opportunities through till closure in collaboration with the Sales team
  • Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction
  • Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience
  • Maintain clean data within our internal systems to ensure that both you and Forter’s leadership team have the most accurate info possible about the book of business

What you’ll need:

  • 2-3 years of post-live, client-facing Account Management / Customer Success experience
  • Handling enterprise clients based in the SEA region
  • Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your company’s solution
  • Experience communicating client business objectives or issues to your internal leadership in order to form a strategic account plan
  • Experience collaborating with your internal Product, R&D, and/or operations team to understand client needs and communicate product feedback
  • Experience with owning and achieving against a renewal and upsell quota
  • Experience enabling and training your clients on how to use your company’s UX both initially and on an ongoing basis
  • Experience in a SaaS startup environment, and in either the payments, fraud, or finance industry highly preferred
  • Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
  • Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
  • Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

  • Great Place to Work Certification (2021, 2022, 2023, )
  • Fortune’s Best Workplaces in NYC (2022, 2023 and )
  • Forbes Cloud 100 (2021, 2022, 2023 and )
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
  • Anti-Fraud Solution of the Year at the Payments Awards ( )
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

  • Competitive salary, bonus plan and RSUs
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Generous PTO policy
  • Half day Fridays

Show more
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