Frontline Support Engineer jobs at Fireblocks in United States, New York
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United States
New York
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6 jobs found
15.01.2025
F
Fireblocks Senior Operation Engineer United States, New York, New York
At least 4+ years of experience as SRE, DevOps, and Infra Backend in a SaaS environment. At least 4+ years of experience with Coding languages - Python/JavaScript/Bash, or similar. At...
Working within a supportive Americas-wide Sales Engineering team of highly motivated self-starters. Supporting the Sales team through the entire client sales cycle from qualification to client onboarding. Tailoring each demo...
Serve as a trusted advisor and advocate for customers, managing inquiries with empathy and efficiency. Provide real-time support via Slack and other communication tools, ensuring timely and accurate resolutions. Deliver...
Owning problems through to resolution using all available resources at your disposal. Provide real-time support using Slack and remote troubleshooting during US time zone (US East and US West). Deliver...
Hands-On Involvement in Incident Management. Ensuring Operational Excellence and engaging with top customers to deliver high-quality service. Focus on Customer Satisfaction, Productivity, Training of TAC & TAM, and Employee retention...
Develop and maintain interactive dashboards, reports, and visualizations using Tableau to enable data-driven decision-making across the organization. Design and work closely with Data Engineers to implement efficient and scalable data...
At least 4+ years of experience as SRE, DevOps, and Infra Backend in a SaaS environment. At least 4+ years of experience with Coding languages - Python/JavaScript/Bash, or similar. At...
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