Receptionist - Manager jobs at Ey in Thailand, Bangkok

Contract Type:Full-Time – Permanent

Your key responsibilities

• Collaborate with clients to understand the market and customer needs, and business objectives.
• Define the product vision and strategy, aligning it with business goals and customer needs.
• Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions.
• Create user journey maps to identify customer pain points and opportunities.
• Design prototypes to validate solutions.
• Facilitate workshops to engage and inspire stakeholders in the value of a design-led process.
• Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions.
• Collect, prioritise and translate comprehensive product requirements into features and user stories.
• Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies.
• Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes.
• Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery.
• Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders.
• Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience.

Skills and attributes for success

• UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction.
• Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills.
• Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills.
• Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams.
• Strong analytical, problem-solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes.
• Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences.
• Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs.
• Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills.

What we look for

• A minimum of 4-5 years of experience in customer practice at Senior Consultant Level.
• Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field.
• If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design
• Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation.
• Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations and design-led innovation.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

Support and coaching from some of the most engaging colleagues around

Opportunities to develop new skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Maternity & Paternity leave
• Discounted health insurance
• Bike to work Scheme
• Web Doctor - Free unlimited online GP consultations for you and your family
• Recognition Awards
• The purchase of additional annual leave
• Cash incentives for referrals
• Hybrid Working
• Work Mobile
• Free Gym membership
• TECH MBA paid by EY
• Travel Pass
• Wellness rooms Available in some offices

Career Progression

When you join EY, you will be supported to ensure that you are enhancing your skills from day one.

Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.

Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Qualifications & Experience:

• Bachelor’s degree in International Business, Supply Chain Management, Law or related fields.
• Experience working for a Big 4 accounting firm is preferred. However, we will consider with relevant industry experience.
• Customs and trade advisory experience is required.

Ideally, you’ll also

• Have a relevant Masters degree, CPA or ACA/CA/CPA/CMA/SOCPA/Law qualification/CTA or equivalent tax qualification.
• Have high level of proficiency in Microsoft Office, especially Excel and PowerPoint.
• Have experience working in multicultural teams.

Building a better working world

As a

Responsibilities:

• Work closely across industries with client business team
• Review and evaluate current state of Supply Chain and Operations by using a robust set of data analytics and assessment tools
• Identify gaps in client operations and recommend resolutions for further improvements
• Design deliverables content to reflect client needs and strive to develop deliverable quality through verification and validation of results
• Manage engagement to ensure the project is on track and all milestones are met under supervision from project manager, and report to client’s top management
• Conduct market research, feasibility study, and business development

Qualifications:

• Thai native / Thai nationality only
• Bachelor or Master of Engineering (Industrial, Mechanical, or Production), BBA, or Supply Chain related
• Minimum 7 years of professional experience with at least one of the following areas: Sales and Operations Planning, Procurement, Manufacturing, or Distribution
• Experience in leading a team of 3-5 members
• Preferably consulting professional experience either through internship or past professional background
• Hardworking, self-motivated individual, and team player with excellent interpersonal skills
• Strong analytical, problem solving, and managerial skills
• Able to work under pressure, aggressive timeframe, and consulting lifestyle
• Very good Thai and English communication skills
• Preferably Lean Operations experience, Six Sigma educated, and/or TPS practiced
• Equipped with MS office, and capable of analysis applications is advantageous
• Preferably experience in VBA
• Ability to travel to upcountry or abroad is required

Your key responsibilities:

• Develop and implement project management methodologies, tools, and best practices for ERP projects.
• Oversee the planning, execution, and monitoring of ERP projects to ensure they are delivered on time, within scope, and within budget.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
• Monitor project progress and performance, providing regular updates to senior management and stakeholders.
• Identify and mitigate project risks and issues, ensuring proactive resolution.
• Facilitate project meetings, including kick-offs, status updates, and retrospectives.
• Maintain project documentation, including project plans, status reports, and lessons learned.
• Provide training and support to client on project management processes and tools.
• Manage changes to the project scope, schedule, and costs through formal change control processes.
• Ensure all changes are documented, approved, and communicated to relevant parties.
• Ensure compliance with client’s organizational policies and standards.
• Able to travel (domestic/overseas) when required

To qualify for the role you must have:

• Thai native speaker and fluent in English
• Bachelor’s or master’s degree in MBA, MBE, Finance, Computer Science or other business-related roles
• 5-10Years ofexperience in project management in ERP such as SAP S/4 Hana, Oracle Fusion Cloud, NetSuite, and etc.
• Strong analytical thinking, with exceptional organizational skills
• Proficiency in project management software (e.g., Microsoft Project, JIRA).
• PMP, PRINCE2, or similar project management certification is a plus.

Ideally, you’ll also have

• Extensive experience in a similar role or working environment, preferably in professional services, project management, or client-facing role

What we offer

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Key Responsibilities:

• Lead and Innovate: Spearhead the implementation of cutting-edge HR technology solutions, Like SuccessFactors, Workday, and DarwinBox
• Client Collaboration: Partner with clients to understand their unique HR process needs and deliver tailored technology solutions.
• Comprehensive Oversight: Manage the implementation of core HR modules and additional areas such as talent management, time management, recruitment, and learning.
• AI Integration: Support clients in integrating AI solutions within their HR processes to enhance efficiency and effectiveness.
• Regional Engagements: Handle multiple delivery engagements simultaneously across the region, ensuring seamless execution.
• Business Development: Contribute to business development by identifying opportunities and supporting proposal development.
• Continuous Learning: Participate in training and development programs to enhance your skills in various HR technology platforms.
• Mentorship: Mentor and guide junior team members, fostering a culture of continuous learning and development.
• Client Satisfaction

Required Experience:

• Proven Expertise: Demonstrated experience in HR technology solutions implementation, with a focus on SuccessFactors, Workday, or DarwinBox.
• Implementation Success: Completed a minimum of 3 full-cycle implementations for Thailand customers and 3 for Thailand customers.
• HR Knowledge: Strong knowledge of HR process areas, including core HR, talent management, time management, recruitment, and learning.
• AI Implementation: Experience in implementing AI solutions in the HR domain is highly desirable.
• Project Management: Strong project management skills with the ability to manage multiple projects and stakeholders.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to work collaboratively in a dynamic environment.
• Problem-Solving: A proactive approach to problem-solving and a passion for continuous learning.
• Client Relationships: Ability to develop and maintain strong client relationships, with a focus on delivering value.
• Leadership: Experience in leading teams and managing resources effectively.

Educational Requirements:

• A bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field is required.
• A master's degree or relevant professional certifications (e.g., SHRM, CIPD, or equivalent) is preferred.
• Relevant certifications in HR technology platforms (e.g., SuccessFactors, Workday) are a plus.

What We Offer:

• Opportunities to work on diverse projects with leading HR technology vendors and disruptors.
• A supportive and collaborative team environment that encourages professional growth.
• Training and development programs to enhance your skills and knowledge in HR technology.
• Competitive compensation and benefits package, including performance-based incentives.

As a Business Consultant for Finance Transformation (Processes, Operations, and Technology), you will work with leading organizations to drive Future of Finance agenda across the entire lifecycle of the project. You will work directly with clients who are embarking on their first steps to finance transformation journey, to clients who already operating innovative financial solutions and are looking for next disruptive solutions to accelerate and deliver value through the world-class next-generation finance.

Your key responsibilities:

• Strategize and Plan: Establish and collaborate with CFO to strategize and plan a customer-centric, digitally enabled finance vision, strategy, and operating model, aligning with enterprise goals, qualifying the case for change, and designing the transformation roadmap
• Design and Implement: Design and implementfinance operating model and To-be processes for finance and accounting functions to improve operation’s efficiencies with the proper controls. Align finance technology and data with enterprise architecture, talent capabilities, and performance metrics. Lead change impact assessment and enterprise-wide change management
• Transition and Stabilize: Manage transition activities to adopt the new operating model/ processes implementation including planning training and knowledge transfer activities
• Optimize: Identify and prioritize opportunities to optimize finance operations through emerging technologies, supporting clients in implementation and monitoring outcomes
• Project Management: Lead projects by managing internal and external stakeholder relationships, project economics, delivery interdependencies, and issue resolution, while handling change requests
• Business Development: Lead and manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY’s eminence in the market

Skills and attributes for success

• Strong leadership, analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal business communication skills
• Dedicated, innovative, resourceful and excel working performance in under pressure environment
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have

• Bachelor’s degree in finance and Accounting, Advanced Degree and Professional Certification is an advantage
• Minimum 15 years of recent relevant work experience in a leading business consulting organization with experiences in finance function in banking or financial services
• Understand daily accounting, settlement, taxation, to ensure that the overall operations comply with policies, procedures, accounting standards, taxation standards, as well as Thailand regulations
• Advance knowledge in financial system for banking
• Exceptional analytical, innovative problem-solving skills and strategic thinking
• Strong leadership with commitment to nurturing a learning-driven culture, coaching, and enhancing team performance

Additionally, it would be an advantage if you have

• Experience in implementing finance technology function initiatives in business processes improvement or optimization, ERP or intelligent automation solutions
• Experience in leading projects with elements of customer experience or digital tools
  

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

– Senior Manager

As a Business Consultant for Finance Transformation (Processes, Operations, and Technology), you will work with leading organizations to drive Future of Finance agenda across the entire lifecycle of the project. You will work directly with clients who are embarking on their first steps to finance transformation journey, to clients who already operating innovative financial solutions and are looking for next disruptive solutions to accelerate and deliver value through the world-class next-generation finance.

Your key responsibilities:

• Strategize and Plan: Establish and collaborate with CFO to strategize and plan a customer-centric, digitally enabled finance vision, strategy, and operating model, aligning with enterprise goals, qualifying the case for change, and designing the transformation roadmap
• Design and Implement: Design and implementfinance operating model and To-be processes for finance and accounting functions to improve operation’s efficiencies with the proper controls. Align finance technology and data with enterprise architecture, talent capabilities, and performance metrics. Lead change impact assessment and enterprise-wide change management
• Transition and Stabilize: Manage transition activities to adopt the new operating model/ processes implementation including planning training and knowledge transfer activities
• Optimize: Identify and prioritize opportunities to optimize finance operations through emerging technologies, supporting clients in implementation and monitoring outcomes
• Project Management: Lead projects by managing internal and external stakeholder relationships, project economics, delivery interdependencies, and issue resolution, while handling change requests
• Business Development: Lead and manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY’s eminence in the market

Skills and attributes for success

• Strong leadership, analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal business communication skills
• Dedicated, innovative, resourceful and excel working performance in under pressure environment
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have

• Bachelor’s degree in finance and Accounting, Advanced Degree and Professional Certification is an advantage
• Minimum 15 years of recent relevant work experience in a leading business consulting organization with experiences in finance function in banking or financial services
• Understand daily accounting, settlement, taxation, to ensure that the overall operations comply with policies, procedures, accounting standards, taxation standards, as well as Thailand regulations
• Advance knowledge in financial system for banking
• Exceptional analytical, innovative problem-solving skills and strategic thinking
• Strong leadership with commitment to nurturing a learning-driven culture, coaching, and enhancing team performance

Additionally, it would be an advantage if you have

• Experience in implementing finance technology function initiatives in business processes improvement or optimization, ERP or intelligent automation solutions
• Experience in leading projects with elements of customer experience or digital tools
  

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Technology Consulting - Cyber Security (Senior Manager)

You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience. You will be working with our Advanced Security Centers to access the most sophisticated tools available to fight against cybercrime.

Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will lead the implementation of security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience. You will be working with our Advanced Security Centers to access the most sophisticated tools available to fight against cyber-crime.

Your key responsibilities

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills.

Skills and attributes for success

• Equipped with security knowledge and done related projects in technical IT domains such as operating systems, networks, databases, cloud or solution development etc.
• Possess knowledge in assessing solution architectures at the planning and design level for security issues and vulnerabilities.
• Experience in practical security vulnerability remediation.
• Information Security domains - in particular one or more of the following: Cyber Program Management, Cyber Threat Management, Identity & Access Management, Data Protection, Privacy, Organisational Resilience. This experience should include both advisory, implementation and operation experience.
• Strong technical security skills in assessment, design, implementation, architecture, and program / project delivery and work across various delivery models, (Waterfall, Agile, DevOps).
• Implementation skill set for identity and access management platforms, security information and event management platforms, security automation and orchestration platforms, advance threat detection systems, endpoint protection systems, data leak prevention systems or network security devices.

To qualify for the role you must have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent
• Experience with a leading Security technology like Microsoft Security, Crowdstrike, Splunk and others would be a strong advantage
• Creative, independent with good problem solving skills

• Excellent communicator with strong analytical, interpersonal and writing skills
• Candidates with minimum 10-15 years of relevant experience, including managing a team, will be considered for a Leadership role

Ideally, you’ll also have

• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.