Account Manager jobs at Cisco in China, Shanghai

Critical Skills & Experience: Account PlanningPipeline and forecast managementKnowledge on Datacenter presell.

Who You'll Work With

Who You Are

You will have a minimum of 10+ years account management experience dealing with a targeted customer segment or similar companies, working in a fast-growing High Technology Company.

Skills required:

Specific examples of closing large, strategic dealsExecutive "CIO" Experience

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren

What You'll Do

* Familiar with how Multi-national company operation and does business in China.

* Experienced industry expertise and passionate to learn new technologies and translate the value to customer.

* Possessing strategic technical & Architecture Play knowledge, and being able to do Integrated Territory Plan.

* Applying sales experience working with corporate partners, especially local partner to cover business and growth.

* Responsible for an annual booking/revenue quota with significant growth in subsequent years

* Direct customer contact comprising a major portion of this assignment

Who You Are

* At least 5 years Sales Experiences in account and channel, Familiar with Multi-national business)

* Demonstrated Sales record year on year

* Must have both the sales skills and technical knowledge to make presentations and lead customer discussions to advance the sales process

* Will need to make important resource decisions that apply both corporate and account team resources to new opportunities

* BA degree

* Specific examples of closing deals

* Developing customer relationships

* Understanding a broad range of Cisco technologies required

* Fluent in English written and oral

* Location：

What You'll Do

* Driving customer success of Global Accounts by achieving sales and customer satisfaction goals

* Possessing strategic technical & Architecture Play knowledge, and being able to do Integrated Territory Plan for provincial & municipal level.

* Applying sales experience working with corporate partners, especially local partner to cover Tencent business and growth.

* Responsible for an annual booking/revenue quota with significant growth in subsequent years

* Along with sales planning, to be responsible for accurate forecasting

* Direct customer contact comprising a major portion of this assignment

Who You Are

* At least 5 years Sales Experiences in account and channel, Familiar with Global Account business is a plus)

* Demonstrated Sales record year on year

* Must have both the sales skills and technical knowledge to make presentations and lead customer discussions to advance the sales process

* Will need to make important resource decisions that apply both corporate and account team resources to new opportunities

* BA degree - MBA or graduate degree preferred

* Specific examples of closing deals

* Developing customer relationships

* Understanding a broad range of Cisco technologies required

Key Responsibilities:

1. Incident Response Leadership
• Lead all phases of incident response, including detection, analysis, containment, eradication, recovery and communication.
• Act as the primary decision-maker during cybersecurity incidents, coordinating efforts across technical and business teams.
• Ensure adherence to the organization's incident response framework and regulatory requirements.

1. Strategic Communication
• Serve as the main point of contact for incident updates to executive leadership and stakeholders.
• Provide detailed, actionable reports during and after incidents, including root cause analysis and mitigation strategies.

1. Collaboration and Coordination
• Collaborate with Corporate CSIRT, Incident Command, Cyber legal, IT, risk management, Data Protection and other departments to ensure a unified response.
• Engage with third-party vendors, Managed Security Service Providers (MSSPs), and law enforcement when necessary.

1. Preparation and Readiness
• Develop, maintain, and test incident response plans, playbooks, and escalation procedures.
• Conduct regular tabletop exercises and simulations to train and prepare teams.

1. Post-Incident Activities
• Oversee the generation of post-incident reports and ensure lessons learned are incorporated into future planning.
• Recommend security enhancements to prevent recurrence of incidents.

1. Compliance and Reporting
• Ensure compliance with industry regulations and organizational policies during incident response.
• Stay updated on emerging threats and trends in cybersecurity to improve response capabilities.

Minimum Qualifications:

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.
• At least 8+ years of experience in cybersecurity
• Demonstrated experience managing large-scale cybersecurity incidents.
• Strong understanding of regulatory requirements and industry standards (e.g., CSL, DSL, PIPL, GDPR, HIPAA, PCI-DSS).
• Excellent written and verbal communication abilities in Chinese and English.

Preferred qualifications:

• 3+ years in an incident response or leadership role.
• Certifications such as CISSP, CISM, GIAC Certified Incident Handler (GCIH), or Certified Information Systems Auditor (CISA) preferred.
• Exceptional leadership and decision-making under pressure.

• Strong analytical and problem-solving skills.
• Collaborative mindset with an ability to manage cross-functional teams.
• Ability to coordinate 24 x 7 cross geographic incidents.

Work Environment:

• Hybrid work environment with on-site presence required as needed.
• On-call availability to respond to critical incidents.

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)