Director Customer Operations Hybrid jobs at Capital One in United States, Richmond
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Richmond
118 jobs found
04.09.2025
CO
Capital One Senior Operations Coordinator - Richmond VA Plano TX Work ho... United States, Virginia, Richmond
Create positive memorable experiences with clients through day to day interactions. Diagnoses and understands client issues in real-time and offers solutions. Fulfills various requests related to customer accounts. Researches and...
Contribute to the evolution, execution and continuous improvement of Capital One’s enterprise-wide financial crimes investigations team. Identify, develop and manage programs in partnership with technology and FIU leadership that drive...
Partner with key external stakeholders, including C-suite level contacts, to foster and expand Capital One Ads’ presence within the travel sector. Utilize data and analytical methodologies to optimize and grow...
Lead, manage and grow multiple teams of product focused advanced software engineers passionate about tackling challenging problems for customers. As a Manager of the AI Solutions team , you'll be...
Drive projects based on defined priorities; ensure scope of deliverables, timelines are met; identify risks and issues and mitigate and/or escalate as needed. Anticipates trends, skill gaps and regulatory requirements,...
Partner with stakeholders to develop monthly, quarterly and annual reporting on payment type operational performance, risk management, and key initiatives impacting payments. Monitor payments-related issues, events, and risks to drive...
Meet all required process milestones by their due dates. Stakeholder management. Maintain a project dashboard. First point of contact for inquiries about the process, escalating to process owner when needed....
Create positive memorable experiences with clients through day to day interactions. Diagnoses and understands client issues in real-time and offers solutions. Fulfills various requests related to customer accounts. Researches and...
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