Small Business Lending Operations - Special Assets jobs at Capital One in United States, Plano

Financial Services Tech HR teamis looking for aManager, HRBP to work with theFinancial Services Techclients to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; who thrives in a fast paced, collaborative, and values-oriented team.

• Consult with clients, other HRBPs, and HR partner groups (people analytics, recruiting, compensation, tech talent, AR, diversity & inclusion) to effectively execute on people strategy, HR processes, and reporting

• Partner with clients to build effective relationships, effectively manage stakeholders, and understand business imperatives to effectively execute on HR solutions that are aligned to the business needs

• Consult with associates, managers, and HR partners who require assistance on HR-related issues, actively utilize data and analytics to inform HR consulting and strategic recommendations

• Coach people managers on situations including general leadership skills (leveraging Capital One’s Include/Empower/Inspire framework), org design, performance concerns

• Responsible for providing strategic consulting and workforce planning to client groups within FS Tech and delivering an HR strategy that is aligned with the business needs

• Collaborating across FS HR and Tech HR to support and coordinate well managed delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design (including spans and layers work)

• Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage cross pollination, collaboration, and high performance

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 3 yearsof client facing experience OR at least 3 years of consulting experience OR a combination

• At least 3 yearsof experience in Human Resources

Preferred Qualifications:

• Bachelor’s Degree or military experience

• MBA or Master’s degree

• Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification

• 5+ years of client facingexperience or5+ years of consultingexperience or a combination

• 4+ years of experience in in HumanResources or Human Capital Consulting

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible and Terraform, and a variety of AWS tools and services

Basic Qualifications:

• Bachelor’s degree

• At least 3 years of experience in DevOps Engineering (Internship experience does not apply)

• At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)

• At least 2 years of Unix or Linux system administration experience

Preferred Qualifications:

• 2+ years of experience with Terraform or Ansible

• 2+ years of experience with container orchestration services including Docker or Kubernetes

• 2+ years of experience with coding and scripting (Python, SQL, Java, JavaScript, Golang, Bash, Perl or Ruby)

• 2+ years of experience working with Agile Development Practices

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

impact the bottom line. And you will do it all in a collaborative environment that values your insight,encourages you to take on new responsibility, promotes continuouslearning, and rewards innovation.

-  Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a

-  Product:  Develop and implement new product and pricing strategies for various lending products;lead product level data modeling/analytics

-  Marketing:  Lead direct-to-consumer marketing efforts for select products, and strategic intent forproducts distributed through the retail channel.  Build targeted insights to inform the design andto deliver on new go-to-market strategies

-  Credit Risk:  Drive step-change improvements in credit performance by connecting drivers of futureconsumer credit trends to historical behavior, creating risk models, and testing hypotheses usingrigorous monitoring and analysis

-  Execution:  Manage and sequence delivery of business intent, build business requirements andexecute against the product strategy. Oversee multiple projects and programs concurrently

and others to drive improvement in quality, volume, service, and profitability

- Strategic; analytic orientation: A proven track record of decision making and problem solving basedon analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation,

should be a tenacious decision maker, able

- Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing. Theyshould foster innovation, drive criticalconsistently deliver results

- Strong executive communication skills: Impeccable written and oral communication credentials,coupled with strategic influencing skills and the ability to drive agreement through intellect,interpersonal and negotiation skills

- Clear results orientation: display an intense focus on achieving bothshort and long termshould be able to drive and execute an agenda in an uncertain and fluid environment

- Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previousconsulting experience is a plus

Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 7 years of experience in analysis

Preferred Qualifications:

• Master’s Degree

• 2+ years of experience in financial services

• 1+ year of experience in consulting

• 3+ years of experience in people management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible and Terraform, and a variety of AWS tools and services

Basic Qualifications:

• Bachelor’s degree

• At least 3 years of experience in DevOps Engineering (Internship experience does not apply)

• At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)

• At least 2 years of Unix or Linux system administration experience

Preferred Qualifications:

• 2+ years of experience with Terraform or Ansible

• 2+ years of experience with container orchestration services including Docker or Kubernetes

• 2+ years of experience with coding and scripting (Python, SQL, Java, JavaScript, Golang, Bash, Perl or Ruby)

• 2+ years of experience working with Agile Development Practices

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Primary responsibilities include meeting with prospects to bring in new relationships, developing strong COIs in the marketplace, and closing new business opportunities. This role places a strong emphasis on prospecting and business development, as well as deepening relationships with existing clients.

Key Responsibilities:

• Proactively generates new business by prospecting for deposits, lending, treasury management, merchant services and other banking solutions.

• Meet with prospects to bring in new relationships, develop strong COI relationships in your market, and close new business opportunities to grow the bank’s client base and revenue.

• Build and maintain a robust network of centers of influence (COI’s), including CPA’s, attorneys, commercial real estate agents, and other professionals, to drive referrals and business growth.

• Retain and manage clients within your portfolio, with a focus on deepening relationships and cross selling additional products and services to meet client needs.

• Collaborate with the Business Banking Client Service team to deliver exceptional service and ensure a seamless banking experience for all clients.

• Maintain a strong understanding of Capital One’s credit policy, ensuring compliance while effectively evaluating and mitigating risk.

Skills:

• Proven experience in business development, with a strong track record of generating and closing new business through prospecting.

• Established network of centers of influence and demonstrated ability to grow this network through active engagement and networking events.

• Strong business development skills with the ability to build trust with prospects, clients, and professional partners.

• Expertise in deposit acquisition, treasury management, credit solutions, and other banking products.

• Exceptional leadership, negotiation, and communication skills.

Basic Qualifications:

• At least 2 years of Business Banking experience
  

Preferred Qualifications:

• 5 years Business Banking experience

• Formal credit training

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As an Associate within Small Business Lending, you will apply your strategic, analytical, and platform skills to enhance the lending experience for both internal and external customers. You’ll team with world-class professionals to develop and implement system, data, reporting, and process enhancements that ultimately impact the bottom line. This includes owning and optimizing reporting capabilities within the loan originations platform to ensure stakeholders have the insights needed to drive results. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Partner cross-functionally with stakeholders to provide strategic and tactical thought partnership to effectively drive business outcomes

• Support platform optimization and configuration vision and assist with requirements gathering, story writing, prioritizing, and execution in a complex, dynamic environment

• Effectively advocate for and represent the voice of customers (internal and external) to influence organizational objectives, roadmaps and the overall customer experience

• Ensure projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk

• Build credibility and trust within the team, with our customers and with our stakeholders

• Apply strong communication skills to influence business decisions and inspire breakthrough results

• Regularly and systematically use data to uncover opportunities, track platform and process performance, and influence decision making

• Perform regular analysis of results and subsequent drivers to identify and implement continuous improvement efforts

• Drive transformational improvements in the customer experience / process

• Own the end-to-end reporting suite within loan originations platform–interpreting existing reports, identifying data gaps or opportunities for new metrics, and developing custom reporting to support business goals

• Stay current with platform enhancements to optimize reporting capabilities and ensure key stakeholders have timely, accurate, and actionable insights

What skills you need to bring to the table:

• Exceptional Communicator: You will be communicating and partnering with your team and key stakeholders across all levels of the company. Verbal and written communication will be critical to your day to day work life.

• Risk Management: At Capital One, every associate has the responsibility of risk management. In this role you and your teams will be responsible for running a well-managed horizontal operation that is perpetually audit ready.

• Intellectual Curiosity: You will need to ask why, explore underlying issues, and create unique solutions to workforce challenges. You should find motivation in understanding why problems exist and how to solve them in a fast paced, live operation environment.

• Ability to Work with Data
  

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 2 years of Project Management or Process Management experience

• At least 2 years of SaaS Platform Administration experience

• At least 2 years of Microsoft Excel or Google Sheets experience

Preferred Qualifications:

• At least 3 years of Project Management or Process Management experience

• At least 3 years of SaaS Platform Administration experience

• At least 3 years of Microsoft Excel or Google Sheets experience

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

In this role, you won't just be managing risk; you'll be a key player in a high-performing team. We need an innovative thinker with solid commercial underwriting experience who can develop adaptive solutions for a dynamic market. If you're driven to enhance team capabilities and uphold rigorous credit standards, we want to talk to you.

Responsibilities:

• Underwrites and performs renewals or reviews of loans up to $10MM.

• Underwrites and decisions new loan requests, renewals, annual reviews, and credit assessments up to the limit of his/her commercial loan authority in accordance with Capital One Bank loan policy and portfolio performance objectives.

• Provides outstanding service to business bankers and other internal partners in the organization.

• Works with Small Business Bankers in structuring loan requests in a manner which will best fit Capital One policy while mitigate lending risks and best meeting borrower needs.

• Delivers a great overall customer experience, working closely with the Business Loan Advocates that are accountable for the end to end loan process from application to funding.

• Recommends commercial loan risks rating grades as part of the loan underwriting process, annual reviews, other interim reviews.

• Ensures appropriate application of all bank and line of business policies and procedures; supporting and driving adherence to regulatory compliance requirements.

• Is proactive about identifying and delivering improvements in our Small Business policy, underwriting, and/or risk management, and performs special project work as appropriate.

• Contributes to department training and growth.

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 3 years of experience in credit administration, small business underwriting, commercial loan underwriting or commercial lending

Preferred Qualifications:

• Bachelor’s Degree in Finance or Accounting

• Completion of a formal credit training

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.