Customer Support Account Representative jobs at Apple in United States, Austin
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Company (1)
Job type
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Job title (1)
United States
State
Austin
34 jobs found
30.05.2024
A
Apple Customer Support Account Representative United States, Texas, Austin
A successful candidate will have 1-3 years of Operations experience. Build and maintain effective working relationships with CSAMs, Channel reseller Partners, and internal departments. Attend regular calls and account reviews...
1+ years HR related experience and/or 3-6 years related customer service experience. Post secondary education or related certification preferred. Workday/ServiceNow/Kronos/ADP or experience with related tool is preferred. High-volume contact center...
1+ years experience as a Senior AppleCare SPS Business and Education Advisor, AppleCare Deployment Program Specialist Advisor, or equivalent experience required. 1+ years experience investigating, diagnosing, and resolving complex technical...
2+ years combined experience in engineering project and product management. Solid understanding of software development methodologies (including agile and traditional waterfall). Excellent problem-solving and analytical skills. Strong written and verbal...
3+ years Support Engineering or equivalent required. Ability to work during the hours of operation for this team which may include nights, weekends, and holiday. Impeccable communication skills, including the...
5+ years of software engineering experience in a large-scale environment, of which at least 3 years focused on Application Support Engineering. BS degree Or Equivalent in related fields. Coding knowledge...
3+ years of planning experience in Supply Chain, Sales Operations, or Retail industry required. Excellent business communication and presentation skills. Additional language proficiencies are a plus. Advanced level of Excel...
A successful candidate will have 1-3 years of Operations experience. Build and maintain effective working relationships with CSAMs, Channel reseller Partners, and internal departments. Attend regular calls and account reviews...
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