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Aso Fraud Prevention Investigator jobs at Apple in United States, Austin
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Austin
11 jobs found
08.06.2025
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Apple AMP Fraud Data Analyst United States, Texas, Austin
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Master’s degree or foreign equivalent in Information Technology and Management, Information Technology, Computer Science or related field. Experience and/or education must include:. Create visualization dashboards in Tableau. Python notebooks to...
Description:
- Master’s degree or foreign equivalent in Information Technology and Management, Information Technology, Computer Science or related field.
- Experience and/or education must include:
- Create visualization dashboards in Tableau.
- Python notebooks to perform analysis.
- Use Hadoop to perform analysis.
- Using SQL to query on structured or unstructured data.
- Use Data Science to structure models and analyze data.
- Use statistical analysis to improve models.
- Data Wrangling, data munging or data remediation.
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08.06.2025
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Apple SDS AMP Senior Fraud Investigator United States, Texas, Austin
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You should:. Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled,...
Description:
Perform other tasks as needed.
- You should:
- Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- Be proficient in written and spoken English (sign language supported).
- Have experience leading others in retail, sales, or a related field.
- You can:
- Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
- Follow through on commitments and establish mechanisms to encourage others to do the same.
- Instill trust within the team and operate with a high level of integrity.
- Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
- Communicate with excellence, and tailor your communication style to different audiences.
- Develop others through mentorship, coaching, and effective feedback.
- Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment.
- Resolve conflict and settle differences in productive ways.
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07.06.2025
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Apple SDS Apple Cash Fraud Investigator United States, Texas, Austin
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18 months minimum experience in fraud prevention, investigations, risk management, or a related field within the financial services industry (e.g., banking, payments, credit cards). Ability to work a schedule from...
Description:
Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard, and inspired to do their best work.
- 18 months minimum experience in fraud prevention, investigations, risk management, or a related field within the financial services industry (e.g., banking, payments, credit cards)
- Ability to work a schedule from 7:00 a.m. to 10:00 p.m. (Central) within a 7-day work week, including holidays, with additional flexibility during high-volume times of the year
- Bachelor’s degree preferred, or equivalent experience
- Previous experience with peer-to-peer payments and/or the banking industry is preferred
- 1-2 years of proven experience in a customer service-type role is preferred
- Maintains a positive attitude in a high-stress/fast-paced work environment
- Demonstrates a passion for excellent customer focus and protection
- Communicates effectively in both verbal and written formats, with customers or partners, clearly and concisely
- Advanced judgment, critical thinking, problem solving and decision-making skills
- Excels at working independently and partnering with peers
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion
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20.04.2025
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Apple Technical Fraud Analyst - Strategic Data Solutions United States, Texas, Austin
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Demonstrable ability to develop cross functional partnerships. Tells meaningful stories and identifies solutions based on data. Demonstrates a positive can-do attitude, works efficiently in a team centric, performance-based environment or...
Description:
Apple's Strategic Data Solutions (SDS) team is looking for exceptional and experienced fraud analysts who are passionate about combating fraud, waste & abuse through close collaboration with our highly skilled Data Scientists. As a Technical Fraud Analyst, you'll have solid business acumen in e-commerce fraud mitigation, a natural curiosity to dig when you see something, and the ability to effectively communicate with their peers and leadership. You'll enjoy and have experience analyzing complex fraud scenarios, using data from both internal and external sources. You'll also be skilled at interpreting data and providing recommendations and/or driving action across your team based on your findings. In this role, you'll combine your knowledge of fraud mitigation and market landscape with data science techniques/toolsets that you will learn in order to approach fraud mitigation in a new and exciting way. Your work may support physical goods or digital goods, or both areas as needed.
• Track operational and business metrics to align with business goals and strategies • Perform analyses to identify fraud patterns • Communicate findings among team and leadership as well as providing recommendations and priority among open tasks • Decision orders in mass or individually as demanded by current business needs • Support discovery of new business problems and contribute to design of analytic solutions • Ideate and recommend new and innovative ideas to support fraud mitigation improvements • Work closely with internal partners on critical issues, ad hoc or reoccurring analyses as required
- Demonstrable ability to develop cross functional partnerships
- Tells meaningful stories and identifies solutions based on data
- Demonstrates a positive can-do attitude, works efficiently in a team centric, performance-based environment or alone if tasks require it
- Is comfortable dealing with ambiguity
- Ability to think creatively and approach problems flexibly
- Has strong organizational skills with an ability to prioritize and balance multiple activities at once
- Demonstrates a willingness to learn big data systems and programming languages such as SQL or Python. Prior experience a plus.
- BS/BA or equivalent experience in relevant field
- Prior payment fraud experience in an e-commerce environment
- Proven excellence in investigating adversarial trends, identifying behavior patterns, and responding with the appropriate actions
- Superb communication (both written and verbal)
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19.04.2025
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Apple ACFI Fraud - Mandarin Language Investigator United States, Texas, Austin
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Ability to speak fluently in Mandarin and English. Ability to read and write fluently in Simplified Chinese and English. Minimum of 3 years of experience in customer service roles. Experience...
Description:
Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
• Report and track system issues and trends that could affect customer satisfaction or department production. • Participate in project management and user acceptance testing (UAT) processes. • Navigate a variety of support tools while maintaining effective communication and ensuring the highest level of quality in every investigation completed, offering a seamless and top of the line support to all our business collaborators.• Protect our customers’ privacy by ensuring the integrity, accuracy, and confidentiality of their information.• Identify and communicate trends and patterns to leadership team.• Leverage internal resources and analytical research for resolutions.• Monitor trends in transaction errors and analyze reports.• Identify errors in processes and programs within business systems.• Handle enterprise level agreement enrollment and support external and internal escalations.
- Ability to speak fluently in Mandarin and English
- Ability to read and write fluently in Simplified Chinese and English
- Minimum of 3 years of experience in customer service roles
- Experience with working with fraud prevention roles preferred
- SAP Knowledge preferred
- Ability to collaborate with peers, managers and business partners cross-regionally
- Extraordinary attention to detail in case management, follow-up and follow-through
- Target oriented and can deliver results on time
- Strong organizational and multitasking skills
- Creative problem-solving and analytical skills
- Comfortable working in a queue-based environment
- Strong interpersonal skills with key strengths in professional collaboration
- Resourcefulness and effective research skills
- Ability to find opportunities for process improvement and develop solutions that target root causes
- Flexible and willing to take on new roles, assignments and responsibilities as needed
- Resilient and self- motivated to work in a dynamic environment to achieve time commitments
- Motivated to develop the role and add to the success of our organization
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
- Flexibility to work 40 hours per week Monday through Saturday with shifts starting between 6AM & 10AM Central with the option to work 4x10 shifts
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19.04.2025
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Apple Engineering Project Manager Financial Fraud - Strategic Data... United States, Texas, Austin
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Bachelor's degree in any analytical, quantitative or technical field (engineering, math, computer science, finance or similar), or equivalent experience. Experience organizing and leading cross-functional technical projects (clarifying requirements, resolving conflicts,...
Description:
An EPM in this role will • Support our operations—managing business critical metrics by partnering closely with our technical and business partners • Get into the details on analytical projects • Prioritize work in alignment with urgent operational responses as well as long-term roadmap vision to balance impact, cost, resourcing, timeline and risk • Build partnerships with key business and engineering leaders across multiple teams • Continually identify and drive opportunities for process improvement • Guide brainstorming and innovation • Drive intra- and cross-team projects from inception through release and monitoring Keep partners informed • Work under limited supervision, use good judgment and know when to seek guidance
- Bachelor's degree in any analytical, quantitative or technical field (engineering, math, computer science, finance or similar), or equivalent experience
- Experience organizing and leading cross-functional technical projects (clarifying requirements, resolving conflicts, defining roadmap and driving progress)
- Ability to think broadly about business, customer and system impact
- Ability to learn and provide in-depth evaluations of complex engineering and analytic issues
- Skilled at using data to present, advocate for and prioritize among solutions
- Experience motivating and empowering others to do their best work
- Previous experience with engineering, data analysis, machine learning or fraud detection/response is preferred
- The ideal candidate is inquisitive and has a desire for continued self-improvement and development of new skills
- Be an ideal team player, demonstrating success in a values driven culture
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12.04.2025
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Apple Strategic Data Solutions SDS Wallet Fraud Investigator - Acc... United States, Texas, Austin
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2 years experience in customer service or order verification type role. Bachelor’s degree with 3+ years experience in a customer service and support environment. Fraud prevention knowledge. Experience with peer-to-peer...
Description:
Inclusion is a shared responsibility. We hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
- 2 years experience in customer service or order verification type role
- Bachelor’s degree with 3+ years experience in a customer service and support environment
- Fraud prevention knowledge
- Experience with peer-to-peer payments and/or banking industry
- High level of personal accountability, integrity, and dependability
- Excellent time management skills, detail oriented, and adaptable to change
- Advanced judgment, critical thinking, problem solving and decision-making skill
- Ability to work and make decisions independently
- Comfort in navigating ambiguity
- Excellent written and verbal communication skills
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
- Ability to work a schedule from 7:00 am to 10:00 pm (CST) within a 7-day work week, including holidays, with additional flexibility during high volume times of the year
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These jobs might be a good fit
Master’s degree or foreign equivalent in Information Technology and Management, Information Technology, Computer Science or related field. Experience and/or education must include:. Create visualization dashboards in Tableau. Python notebooks to...
Description:
- Master’s degree or foreign equivalent in Information Technology and Management, Information Technology, Computer Science or related field.
- Experience and/or education must include:
- Create visualization dashboards in Tableau.
- Python notebooks to perform analysis.
- Use Hadoop to perform analysis.
- Using SQL to query on structured or unstructured data.
- Use Data Science to structure models and analyze data.
- Use statistical analysis to improve models.
- Data Wrangling, data munging or data remediation.
Show more
These jobs might be a good fit
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