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J
Juniper

Chief of Staff for Global Services, Virtual

Chief of Staff for Global Services, Virtual

United Kingdom

23.09.2021
J
Juniper

Executive Assistant to VP EMEA Global Services

Executive Assistant to VP EMEA Global Services

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J
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HR Technology Director

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J
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Software Engineer 3 – Routing Protocol Development

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J
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Software Engineer 2 - Network Security Software Development

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23.09.2021
J
Juniper

Software Engineer 3 - Junos

Software Engineer 3 - Junos

India, Bengaluru

23.09.2021
J
Juniper

Software Engineer 3 - IDS/IPS - Signature Writing

Software Engineer 3 - IDS/IPS - Signature Writing

India, Bengaluru

23.09.2021
J
Juniper

Sales Engineer

Sales Engineer

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23.09.2021
J
Juniper

Hardware Engineer Staff

Hardware Engineer Staff

United States, California

23.09.2021
J
Juniper

Consulting Sales Engineer - Enterprise Solutions

Consulting Sales Engineer - Enterprise Solutions

Australia

23.09.2021
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JuniperChief of Staff for Global Services, VirtualUnited Kingdom
Details

Title: Chief of Staff for Global Services (GS)

Location: Flexible

Juniper Networks Inc., a global leader in Cloud, Data Center, Enterprise and Security Networking, is seeking an experienced leader to promote a culture of operational excellence, agility, visibility, accountability, and collaborative decision making. The Chief of Staff (CoS) role requires exceptional leadership, strategic thinking, analytic detail and rigor, and ability to influence through respect and trust.  The successful person will be deeply involved in business execution, decision making, and must prioritize and balance commitments while building a reputation for reliability, objectivity, and partnership across GS and the Company.

Responsibilities:

Chief of Staff to the Global Services Organization is an operational and strategic role supporting GS Exec Leader, his leadership team and the overall GS organization of almost 2,000 professionals globally. The role focuses  on 3 main areas:

  • Operations – create and manage the heartbeat of GS’ operational rhythm, allowing for visibility and proactive planning
    • Drive execution and performance of operational and strategic planning, budgets, program investments, and allocations across functional areas
    • Establish cadence for key meetings & processes that help drive the organization
      • Determine logistics of the meetings i.e., the need for the meetings, frequency, stakeholders need to be involved, what success looks like, process to achieve success
    • Ensure collaboration for relevant projects and bridge operational gaps between functions/key projects/initiatives
    • Be the voice of the organization as a whole in leadership discussions, advocate on behalf of the team, promote a community of inclusive leadership with a sense of urgency
    • Contribute to organizational excellence through leading decision making across functions and the leadership team which will lead to effective and efficient decisions and outcomes
    • Drive cross-function projects, organizational change management and organizational alignment activities as needed
    • Identify opportunities to increase the leadership team and the company’s effectiveness in execution
  • Communications – help develop Global Services keynotes & narratives
    • Provide concise, transparent, and insightful communication to a diverse organization
    • Plan and build content for internal communications, all-hands meetings, QBRs/MBRs
    • Navigate team dynamics with tact and confidence as an objective program leader
    • Manage relationships across the organization and energize the team to be a productive and inclusive place focusing on impactful deliverables
    • Be a key bridge from leadership to the rest of the organization, conveying and ensuring successful communication and implementation of critical organizational and operational decisions and enhancing employees’ experience
    • use social media and digital marketing tools to share and inspire communications across the global GS team, the broader company at large and externally as appropriate
       
  • Strategic Initiatives – help drive important cross-functional projects for organization
    • Identify and execute initiatives that contribute to long-term operational excellence, ensuring key projects have clear milestones, success measures and operational plans
    • Engage right stakeholders across the organization to focus time and attention on rapid resolution to strategic problems
    • Drive execution and performance of strategic initiatives that are critical to the success of the business through goal deployment via OKRs
    • Deploy initiatives to function/staff member to carry forward once it reaches an agreed upon level of completion to ensure success of initiatives
    • Drive employee engagement transformation activities to foster a culture of development, influence, inclusiveness and work life experience

Requirements:

  • 15+ years’ experience supporting operations and managing projects in a distributed, global and diverse organization
  • Demonstrated project management skills driving cross-functions, complex projects
  • Exceptional planning and organizational skills including the ability to handle multiple projects simultaneously in a fast-paced environment
  • Strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
  • Acting as an objective sounding board for others and ability to anticipate the needs of Exec Leader and team
  • Self-starter who thrives in problem-solving with little direct supervision. Ability to learn quickly with a high tolerance for ambiguity and complexity
  • Highest level of integrity and management of confidential information
  • Proven ability to lead through influence and drive change
  • Strong written communication skills and ability to distill and convey information in a compelling manner
  • Drive issues through to resolution ensuring that all key stakeholders are informed of outcomes and company implications
  • Ability to build trust with executives and internal / external stakeholders of all levels
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