Truist Global Service Delivery Consultant 

United States, North Carolina, Charlotte 

998283935

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Partner with leaders and SMEs on strategic priorities and initiatives to assess potential global service delivery opportunities.

3. Develop business requirements that align with strategic priorities and goals to enable the sourcing process and plan for transitions.

4. Define problems and scope parameters, organize and structure teams, assign individual responsibilities, develop transition/project schedules and milestones, identify governance and escalation routines for decision making, and determine resource requirements.

5. Manage small/medium, moderately complex global service transitions and/or initiatives to devise a feasible plan that achieves the goals and objectives and aligns with the business strategy & the agreed-upon outcomes.

6. Provide data aggregation, analysis, reporting and develop presentations that aid decision-making and support organizational goals.

7. Support leaders with analysis & reporting for strategic partner oversight and business-as-usual management.

8. Responsible for researching global service industry benchmarks & best practices.

9. Strategically analyze and structure solutions while balancing risks and opportunities.

10. Apply prior experience or other industry expertise to support analysis and project work.

12. Apply strong communications and analytical skills to ensure key stakeholders are informed about progress and expected outcomes.

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s Degree

2. 3-5 years progressive related experience in data analysis, project management or process improvement related role and/or in Financial Services

3. Strong organizational, written, and verbal communication skills with ability to prepare finalized reporting and presentations.

4. Proficiency in Microsoft Office Suite (PPT, Excel, Word)

Preferred Qualifications:

1. Advanced degree in Business, Finance, Economics or Engineering

2. Proficiency in quantitative and qualitative analysis

3. 3+ years experience in the consulting industry or in project management

4. Experience in Financial Services or Banking Operations