Bank Of America Incident Response & Management Manager 

United States, North Carolina, Charlotte 

997613178

Job Description:

Job Description:

What you can expect

***The incident manager will be part of a global 24/7 rotation and there is a requirement to work 8-10 weekends per year on an on-call basis as a primary contact. There will also be a requirement to cover the EMEA & APAC holidays.**

What you will do

• Establish oversight of information security events and incidents and communicate analysis, containment and remediation efforts to all business partners.
• Incident response and recovery plans will be available to use and should be maintained by the team. Any issues that require management escalation will be expected to be completed in a timely manner including all appropriate information in relation to risk and action times.
• The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors.
• Risk management including briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents

Your background (Requirements):

• 3+ years of professional Information Security or Information Technology experience
• Proven experience handling Information Security related events and incidents
• Security+ or equivalent certification required within six months of employment
• Experience in an operations focused role with an emphasis on incident response
• Demonstrable experience in the coordination of containment activities related to cyber security incidents
• Familiarity with security vulnerabilities exploits and APT tools, techniques and procedures
• Familiarity with network security vulnerabilities, exploits, malware and digital forensics desirable
• To be an excellent written and oral communicator who can adapt to their audience
• To be decisive and can make difficult decisions in what can be a high pressure environment
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
• Able to handle multiple competing priorities in a fast-paced environment and take action without causing an undue delay
• Supportive and can work well as part of a team as well as independently
• Can remain calm under pressure
• Ability to work in a strong team-orientated environment with a sense of urgency and resilience
• Must be able to think outside the box and develop solutions to accomplish seemingly impossible tasks while remaining risk and objective focused

1st shift (United States of America)