Job responsibilities
- Partners with the Product Manager to learn techniques to elicit, specify, discover, and document customer requirements
- Tracks and reports on key performance indicators and product metrics set by leadership
- Supports the Product team by analyzing customer needs and market opportunities
- Assists in research and data collection
Required qualifications, capabilities, and skills
- Baseline knowledge or equivalent experience in a relevant domain area or project management
- Ability to work in large, collaborative teams to achieve organizational goals
- Emerging knowledge of the product development life cycle
- Understanding of basic analytics tools
Preferred qualifications, capabilities, and skills
- Analytical Skills: must be highly analytical with experience collecting, parsing and leveraging objective data to drive strategic recommendations
- Problem Solving Skills: candidate must be able to identify, understand, and address operational and technical issues swiftly while maintaining a risk-oriented mindset
- Strong communication and presentation skills, both written and verbal, with a demonstrated ability to clearly articulate issues and influence resolution
- Ability to multitask and to work under pressure, prioritizing duties according to risk
- A self-motivated individual who is able to deliver with minimal supervision while working effectively as part of a team
- Strong Excel skills; experience with intelligent automation tools (Alteryx, Tableau, UIPath, Xceptor)