IBM & E Corporate Card Program Administrator 

India, Karnataka, Bengaluru 

993879530

• Manage the global corporate card program globally including card issuance, renewal, modification, cancellation, customer service (credit limit increases, credit balance refund, etc. while maintaining audit controls.
• Manage centralized mailbox to track employee inquiries related to Corporate Card activities.
• Interact with cardholders and the corporate card provider global focal, as well as other finance groups, including Procurement, IT, HR, Compliance, and global card administrators, to support questions related to corporate card transactions.
• Provide knowledge of corporate card policies and procedures, supporting cardholders and general employee based on Travel and Entertainment related items.
• Participate in global card program meetings to provide and implement process improvements.

Required Technical and Professional Expertise

• Fluency in English: Ability to read, write, and speak English proficiently.
• Computer Literacy: Proficient in using basic computer applications, including word processing, spreadsheets, and email. Experience with macro excel or SPSS is a plus.

Preferred Technical and Professional Expertise

• Experience working with all levels of the organization with proven ability to interface and communicate well with all leadership levels
• Proven experience working in a fast-paced environment with constantly changing priorities
• Team player with a strong client service orientation
• Proven ability to take initiative and exercise sound business judgment
• Excellent customer service skills, strong organizational, interpersonal, verbal and written communication ability
• Able to multi-task, learn, problem solve, prioritize, set and attain goals, and work independently
• Solid business management and handling of confidential information
• Experience communicating in global environments.