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Capital One Manager Product Management - Enterprise Customer Entity Resolution 
United States, Virginia, Arlington 
991833632

17.07.2024

In this role, you will be expected to demonstrate proficiency in five key areas:

  • Human Centered.You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

  • Business Focused.You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

  • Technology Driven.You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

  • Integrated Problem Solving.Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

  • Transformational Leadership.You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way

As part of the Manager, Product Management role on the Enterprise Customer Matching team, you will:

  • Provide entity resolution products to our internal and external customers.Recognition of unique customers from across our entire suite of financial products is critical to providing our best in class customer experiences. You will help develop products that help business leaders recognize and see the entire Capital One customer.

  • Develop solutions using state of the art technology.You will have the opportunity to work with data scientists and engineers to develop and deploy predictive models and artificial intelligence to do customer matching and entity resolution on a massive scale.

  • Collaborate with business leaders from across the enterprise.You will play a key role in ensuring our entity resolution and matching products meet the needs of all of our customers.


We want you if you are:

  • Intellectually Curious.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

  • Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

  • Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

  • Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

  • Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

  • Team Player.

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering

  • MBA or Master’s degree

  • 2+ years of experience in Agile product management

New York City (Hybrid On-Site):
$163,300 - $186,400 for Manager, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.