JPMorgan Communications Global Customer Platform Product Manager – Vice President 

United States, Ohio, Columbus 

990906967

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Partners with senior leaders to develop clear, compelling messaging strategies that reflect the business vision, enhance leadership understanding, and drive product strategy
• Crafts compelling messages through written and visual storytelling
• Designs impactful slides and presentations to support executive narratives and speaking engagements
• Manages the development and distribution of internal communications, ensuring a consistent voice across all channels
• Partners with the communications team to improve awareness of strategic objectives and business priorities
• Supports quarterly planning execution, KPI development, and results reporting
• Prepares briefing materials, presentations, and talking points, assisting teammates with presentations and speaking engagements to ensure a consistent voice of the Global Customer Platform (GCP)
  

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Expertise in authoring executive communications
• Expertise in PowerPoint and copywriting
• Experience with strategic planning and KPI development
• Ability to manage competing priorities under tight deadlines
  

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience in agile methodology
• Experience with Jira and Align
• Experience with design thinking methodology
• Confluence intranet page design and management