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AlignTech Technical Service Engineer m/w/d 
Austria, Vienna 
990064974

10.09.2024

changing lives.

Cubicure ist ein international tätiges Hightechunternehmen mit Sitz im Herzen Europas. Wir entwickeln, produzieren und vertreiben Systemlösungen für die industrielle additive Fertigung. Unser patentiertes Hot Lithography Verfahren ermöglicht den beispiellosen 3D-Druck von widerstandsfähigen Präzisionsbauteilen.

In this role, you will…

  • maintain, service, and repair industrial 3D printing production systems inhouse or at customers
  • plan and support machine deliveries and machine commissioning
  • plan and execute service assignments at customers
  • support, consult, and train customers via telephone, mail, remote, or on-site
  • ensure the satisfaction of your customers
  • understand in detail the digital process chain to provide customer with best solution and product
  • collect & act on customer feedback including requests for additional support from departments to meet customer requirements
  • conscientiously document customer assignments and customer feedback

In this role, you’ll need …

  • +5 year of experience in additive manufacturing or similar fields
  • a technical bachelor’s degree preferably a master’s degree
  • +5 years of hands-on experience working with additive processes
  • experience in the use of CAD software
  • technical problem solving and troubleshooting skills
  • to be sympathetic and confident in the interaction with customers
  • to be communicative, self-confident, fluent in German and English, able to work under pressure and with perseverance, accurate, and have an independent working style
  • the willingness to travel (up to 30%)

German: Für die Position gilt der Kollektivvertrag für Kunststoffverarbeiter, das Mindestgrundgehalt nach 4 Verwendungsjahren liegt bei 3.075,77 monatlich Euro brutto für die Verwendungsgruppe IV

English: The collective agreement for plastic processors (Kunststoffverarbeiter), applies to the position, the minimum basic salary with 4 years of experience is 3.075,77 euros gross per month for the job category IV