Nokia Nokia Learning Services – Optical Training 

Italy 

989164117

The learning portfolio encompasses a range of product-attached courses and a certification program featuring four certifications tailored to meet the demands of various optical networking roles. Furthermore, the topic of optical network automation is an emerging, high-potential theme that we aim to thoroughly develop in the coming months/years.

• In 80% of the time:
  • Traveling and delivering classes face to face
  • Delivering classes in virtual environments
  • Managing classes of students (customers, partners, internals)
  • Proctoring written and lab exams
  • Supporting/configuring test bed configurations to customize them for tailored deliveries

• In 20% of the time:
  • Contributing to update learning materials
  • Grading lab exams
  • Reviewing the content material providing feedback to the content developers
  • Participation in external-facing events delivering workshops, seminars, etc.
  • Develop new content materials

Qualifications - Education and Certification Requirements

• Four-year university degree in Physics, Computer Science, Computer Engineering or equivalent experience.
• A Nokia optical certification such as the ONP, ONSE, ONDE or ONA or other industry-recognized optical certifications.
• Excellent written and verbal communication skills are essential. Fluency in English, both written and verbal, is required.
• Proficiency in the German and Spanish languages is considered a plus, though not mandatory. Candidates with additional language skills will be viewed favorably.

• Mandatory:
  • Minimum 5 years experience with course delivery
  • Experience using the Nokia 1830 PSS equipment and applications (e.g., EPT and the WaveSuite ecosystem)
• Suggested:
  • Experience in the optical network technical support, R&D, PLM, Professional Services or equivalent role
  • Experience with educational content development

Skills

• Skill in assessing audience needs
• Skillful classroom management
• Articulate delivery of complex subjects in a simplified manner
• Management of customer expectations
• Assurance of student comprehension and achievement of learning objectives
• Effective delivery of learning across diverse complexity levels and in multicultural settings
• Proficient delivery of content in virtual environments
• Ability to adjust teaching methods based on the learning styles and needs of diverse audiences
• Strong verbal and written communication skills to convey technical concepts clearly and effectively
• Capacity to address and resolve technical challenges on the spot during training sessions
• Willingness to explore and implement innovative teaching methods and technologies to enhance the learning experience
• Building and maintaining positive relationships with students, colleagues, and stakeholders
• Skill in designing effective assessments and providing constructive feedback to facilitate continuous improvement
• Adept at creating engaging and visually appealing presentations to enhance the learning experience
• Working effectively with cross-functional teams, including content developers, subject matter experts, and other instructors
• Comprehensive understanding of Nokia's optical technical portfolio
• Consistent delivery of high-quality results
• Strong emphasis on customer satisfaction
• Expertise in time management, planning, and prioritization
• Actively seeking and sharing knowledge
• Insight into the learning business, its drivers, and emerging technologies

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark