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SAP SAP iXp Intern - CX Technical Operations Management 
United States, Illinois, Chicago 
98757387

17.04.2025

Three reasons to intern at SAP

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

  1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

  1. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Expected start date: May 2025

Tasks as working student in TOM team include:

  • Support in case handling for CX Customers.
  • Support in analyzing customers landscape in line with compliance standards including presentation to the customers.
  • Analyze processes to identify opportunities for improvement.
  • Help to streamline internal administration and communication via optimization and automation processes.
  • Develop and demonstrate written and verbal communication skills maintaining internal documentation.
  • Support in organizing and hosting meetings including preparation of meeting material, planning team building events or workshops.
  • Work with TOM colleagues and gain insights into the operations.
  • Work with colleagues from other departments from all over the world in terms of communication and knowledge creation.

What you bring

You are a student (f/m/d) at a university, or a university of applied sciences looking to gain hands-on experience and apply your academic knowledge in a practical setting.

Would you like to work in an international team with the opportunity to be innovative and work on complex business solutions? We’re looking for someone who is proactive, well-organized, solutions-oriented, and energized by lifelong learning.

  • Preferred fields of study: Project Management / Business Administration / Business Informatics / Telecommunications / Information Technology
  • Computer skills: Office 365 (especially Teams, Sharepoint, Power Point, Excel, Word)
  • Language skills: fluent in English
  • Communication management or project management experience, with knowledge about the latest IT trends in general.
  • Soft skills: Team player, open-minded, detail-oriented, communicative, self-driven, reliable.
  • Nice-to-have knowledge about cloud infrastructure.
  • Be able to come to the office location (Gliwice) at least twice a week.

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.