IBM Network Services Specialist 

India, Maharashtra, Mumbai 

985797829

• Technical Skills: Candidate should have strong knowledge and hands-on experience on below products and technologies.
• Routing – Products – Cisco Routers, Models – ISR 44xx Series, ASR xx Series, Catalyst xx Series.
• Technologies – WAN Technology, BGP configuration, Path Selection, FHRP..
• Switching – Products – Cisco, HP, Arista, Dell
• Models – Nexus 9K, 5K, Catalyst C9200, C3850X,
• Wireless – Product – Cisco – Model – Controller – 9800, 5508, AP- 1800,2800,1700, 91XX
• Cisco ISE – Product – Cisco
• Load Balancer – Product – F5 and Citrix.
• SD WAN – Product – Cisco, FortiGate,
• Network Monitoring & Ticketing Tool – Product – Solar-wind, Ops Manager, BMC Remedy. BMC Helix
• Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302))
• Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302))

Required Technical and Professional Expertise

• Analyses, troubleshoots, tracks, and repairs complex enterprise data communication network problems.
• Oversees the process used to document network engineering.
• Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, training, and resources.
• Collaborate with all teams to ensure alignment between all deployment-related activities.
• Liaising with the customer technical representatives.
• Provide recommendations to client on deployment of new features.
• Ability to create HLD/LLD, SOPs
• Implement the changes as applicable, test the changes and handover to customer.
• Troubleshoot issues with Network Deployment.
• Troubleshooting critical incidents and problem tickets.
• Identify potential failures and recommend solution.
• CCNP ENCORE

Preferred Technical and Professional Expertise

• L2 Network Engineer with 5 – 7 yrs.
• Good To Have excellent hands ON on the products mentioned above. .
• Should have supported Network deployments.
• Should have Min 3 years of experience in CORE Network operational Technical support.
• Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, and Citrix Load balancers.
• Maintain design of LAN/WAN including protocols and routing.
• Identify potential failures and recommend solution.
• Update knowledge base with known errors.
• Excellent Written and Verbal Communication.
• Flexible to work in 24×7 Shifts.
• Work on High severity Cases and Cases escalated by L1.
• Review the repetitive issues and provide the technical solution.
• Part of Technical forum arranged by customer and provide inputs.
• Support in preparing RCA document & SOP documents.
• Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business