Key Responsibilities:
- Execute PayPal’s employee listening strategy and be responsible for understanding the experience across the entire employee lifecycle
- Implement a cohesive, always-on listening system connecting listening data across the lifecycle and across listening channels and domains.
- Recommend actions based on analysis of the collected data, including creation of plans, providing recommended learning resources, and personalized nudges.
- Serve as subject matter expert and consultant on survey content, administration, and analysis/reporting for employee surveys conducted across PayPal
- Identify opportunities for leveraging surveys and other research to generate impactful insights on PayPal’s culture
- Continuously improve PayPal’s listening data architecture, measurement strategies, privacy protection, and reporting practices
- Ensure all appropriate data privacy, security, and controls requirements are incorporated into employee survey processes at PayPal
Qualifications:
- Advanced degree inIndustrial/OrganizationalPsychology, Organizational Behavior, or related quantitative discipline
- 5+ years of experience in an employee listening role implementing contemporary, global listening programs, survey science experience at a large multinational company
- Must have experience in implementing surveys in Glint / MS Viva tools
- Hands-on experience managing, analyzing, and troubleshooting survey and other data
- Proven ability to communicate technical concepts, such as sentiment analysis and topic modeling, along with implications, to business and technical audiences
- Experience designing and running focus groups and other qualitative methods of listening data collection
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
$82500 to $187990
Our Benefits:
Any general requests for consideration of your skills, please
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