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Responsibilities:
• Work directly with the customer to deploy and configure CyberArk Privilege Access Management (PAM) solutions in the customer’s environment
• Serve as the primary point of contact during the planning, deployment and post-implementation stages
• Conduct discovery and planning workshops to gather requirements and define success criteria
• Validate out-of-box functionalities and perform hardening of deployment components
• Provide technical documentation, deployment summaries, and knowledge transfer
• Collaborate with internal teams (Services, Support, PM, and R&D) to escalate and resolve complex issues
• Participate in post-deployment support and optimization engagements
• Assist customers through CyberArk product migrations (Self-Hosted to Self-Hosted or Self-Hosted to SaaS)
• Ability to work off-hours periodically to support customers during scheduled maintenance windows for system upgrades/migrations
• Act as a subject matter expert to guide customers through both Privilege Access Management and security best practices aimed at rapid risk reduction
• Processing and analyzing customer and product usage for the benefit of both customers and CyberArk
The salary range for this position is $70,000 – $90,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.
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