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You will be expected to have a positive involvement in both the maintenance of facilities and the improvement of efficiencies to help offer AWS’ customers better value.Key job responsibilities- Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
- Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
- Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
- Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary
- Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring SystemsIn addition to acting as a Facilities First Responder to critical events, this individual will also support new data center facilities and existing data center facilities and will demonstrate an ability to Operate with minimal supervision.The Engineering Operations Technician should be able to demonstrate:
- An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
- An aptitude for trouble-shooting and problem-solving complex issue
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
- An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
- Prioritize appropriately in a complex, fast-paced environment.A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
- High school or equivalent diploma
- Knowledge of key electrical competencies and theory
- Good command of English
- Bachelor's degree in engineering, project management, construction management or similar technical focus
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