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Capital One Dealer Success Manager - Metro NY United States, New York, New York 982157460
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As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company’s bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time.
General Responsibilities:
-Training and onboarding dealerships onto different programs, with follow-up meetings to ensure product and process understanding
- Assisting in the creation of training and onboarding materials and processes for dealerships
- Product and Process troubleshooting
- Providing subject matter expertise on processes when representing the Sales organization
Basic Qualifications:
High School diploma, GED or equivalent certification
At least 1 year of experience in Process Management
At least 1 year of experience in Relationship management
New York City (Hybrid On-Site): $118,700 - $135,400 for Dealer Success Manager (SM224)This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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