Capital One Dealer Success Manager - Metro NY 

United States, New York, New York 

982157460

As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company’s bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

General Responsibilities:

-Training and onboarding dealerships onto different programs, with follow-up meetings to ensure product and process understanding

- Assisting in the creation of training and onboarding materials and processes for dealerships

- Product and Process troubleshooting

- Providing subject matter expertise on processes when representing the Sales organization

Basic Qualifications:

High School diploma, GED or equivalent certification

At least 1 year of experience in Process Management

At least 1 year of experience in Relationship management

New York City (Hybrid On-Site): $118,700 - $135,400 for Dealer Success Manager (SM224)This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.