Capital One Dealer Success Manager - New York NY 

United States, New York, New York 

549279021

As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company’s bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

This position will be traveling up to 80 percent of the time in the Philadelphia Metro area.

General Responsibilities:

-Training and onboarding dealerships onto different programs, with follow-up meetings to ensure product and process understanding

- Assisting in the creation of training and onboarding materials and processes for dealerships

- Product and Process troubleshooting

- Providing subject matter expertise on processes when representing the Sales organization

Basic Qualifications:

- High School diploma, GED or equivalent certification

- At least 1 year of experience in Process Management

- At least 1 year of experience in Relationship management OR within a Dealer Vendor or Dealership

Preferred Qualifications:

- 2 + years experiencewith dealer systems (CRM, DMS, etc.) as well as new tools/technology

- 2 + years of presentation and communication skills

- 2+years ein Process management ORRelationship management OR within a Dealer Vendor or Dealership

New York City (Hybrid On-Site): $118,700 - $135,400 for Dealer Success Manager (SM224)This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.