Collaborate with and across Agile teams to test, implement, and support technical solutions in customer environments.
Collaborate with Development and Sales resources to deliver robust solutions that drive powerful experiences to help thousands of government agencies perform their important missions.
Troubleshooting and resolving issues related to application development, deployment, and operations.
Ensuring compliance with industry best practices and organizational policies.
Continuously improving processes and tools to enhance efficiency and productivity.
Utilize programming languages like Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible and Terraform, and a variety of AWS tools and services
Requirements
2+ years experience with coding and scripting (Python, SQL, Bash, Powershell, Perl or Ruby)
2+ years of experience with container orchestration services including Docker or Kubernetes
2+ years of experience working with Agile Development Practices
2+ years of experience with Terraform or Ansible
Experience in court testimony – plus
Experience working in a global environment
Language proficiency English, Spanish, Portuguese
Excellent oral and written communication skills with a keen sense of customer service
Excellent problem-solving and troubleshooting skills
Process-oriented with great documentation skills
Knowledge of best practices and IT operations in an always-up, always-available service
Identify areas for improvement within Cellebrite’s solutions to address gaps in customer workflows.
Ensure a high level of customer focus (internally and externally) with care and attention to customer priority issues and appropriate levels of customer communications.
Work closely with Cellebrite’s sales/account managers to share customer issues, needs, growth opportunities, etc.
Work closely with Cellebrite R&D and Product Team to share feedback and keep up to date on the solution roadmap
Bachelor’s degree
At least 2 years of experience in DevOps Engineering (Advantage)
At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform) (Advantage)
At least 2 years of System Administration experience (Windows and Unix/Linux) (Advantage)
At least 2 years of Network Engineering experience (Advantage)
This is a REMOTE position and Travel is Required (up to 50%)