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EY Supplier Relationship Manager 
India, Karnataka, Bengaluru 
978313635

02.07.2024

Your key responsibilities

  • Act as a trusted business advisor to EY stakeholders, aligning projects with the business pipeline and providing exceptional customer service while delivering both brand and quantitative value through contract value realization
  • Willingness to work during European & early North America business hours with stakeholders.
  • Execution of the Global Procurement SCS SRM framework for ServiceNow and other suppliers
  • Work with SRM Lead and senior stakeholders to help build a supplier strategy which supports the overall global SRM strategy
  • Understand our global supplier footprint, types of contracts signed, and supplier deliverables and obligations as defined in the contracts, developing a strong understanding of the category, and helping SRM Lead drive the future roadmap.
  • Engage appropriately at business stakeholder, Procurement, and supplier levels
  • Collaborate with other SRMs to drive best and consistent supplier management practices across Global Procurement / SCS. Build strong relationships with assigned supplier(s) while monitoring performance, compliance, and deliverables, identifying, and addressing any deviations or non-compliance issues where required
  • Define, track and report benefits and value realization metrics provided by the supplier relationship
  • Identify and recommend further benefit and value optimization opportunities
  • Report category insights and progress via regular stakeholder meetings
  • Achieve value targets while developing innovative cost reduction strategies to improve negotiable spend via supplier relationship management activities
  • Support improvement in processes, policy, systems, management information and reporting
  • Work closely with other business partners including Technology, Legal (GCO), Global Client Serving Partners, Sector Leaders, etc. on a regular basis
  • Work closely with risk management to minimize contractual risks to the organization and demonstrate year on year improvement in quantitative value
  • Socialize and facilitate the Procurement and Supply Chain Global Policy and processes, ensuring that the project teams and stakeholders understand the value of the policy and adhere accordingly
  • Support the RFI/RFP/contracting process with focus on performance standards andgovernance
  • Assist with internal audit/compliance review processes for suppliers.
  • Provide structured management and accurate progress reporting on all projects
  • Have a strong understanding of key suppliers and their position in the market, in addition to working through current market intelligence resources and partners to perform the latest research


Skills and attributes for success

  • Strong business acumen and commercial skills to drive supplier relationship management strategy for the SRM Global Procurement / SCS function
  • Understanding of the commercial drivers of supplier performance
  • Extensive knowledge of the SRM landscape and key suppliers, with deep understanding of Technology offerings and solutions across cloud, managed services, and in the datacentre.
  • Excellent oral, written communication and presentation skills in business English
  • Collaborative team member valuing cooperation and teamwork
  • Strong analytical skills and ability to present to senior stakeholders
  • The ability to drive change by building strong, trusting relationships with senior stakeholders and business partners
  • Sound judgment and decision-making abilities
  • Strong organizational skills and the ability to independently manage and prioritize workload
  • Experience in utilizing measurement tools and implementing supplier management office practices


To qualify for the role, you must have

  • Business or Technology based Degree [or relevant preferred degree for role] and/or key demonstrable experience in a similar sized business
  • Minimum 8 years of industry experience including experience with technology vendors in a global organisation


Ideally, you’ll also have

  • Experience with a complex global, culturally diverse organization with 100,000+ employees
  • Experience working collaboratively, virtually, and independently


What we look for

  • You will be accountable, proactive, future thinking and driven to achieve the absolute best
  • We are looking for a high energy individual who embraces change to ensure we can continue to strategically deliver world-class value for the global EY organization in an ever-changing business environment.


What we offer

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.