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Strategic Alignment & Business Acumen:
Immerse yourself in the Worldwide Technical Solutions organization to understand business priorities, challenges and go-to-market motions
Collaborate with business stakeholders to align on quarterly initiatives and identify opportunities for technology-driven innovation that supports the future state of the business
Contribute to the development and execution of strategic plans to modernize tooling and processes for the technical selling community
IT Partnership & Solution Definition:
Forge strong relationships with key stakeholders within IT to effectively communicate business needs and drive the prioritization of tool enhancements
Actively listen to and analyze business requirements, asking insightful questions to uncover underlying needs and pain points.
Translate business requirements into clear and concise technical specifications, including user stories, use cases, and process flow diagrams
Maintain and manage a comprehensive backlog of tool enhancements and a corresponding roadmap, ensuring alignment with business priorities and IT capabilities
Agile Collaboration & Delivery:
Actively participate in Agile ceremonies (sprint planning, reviews, retrospectives) to ensure developed features accurately reflect business needs and deliver value
Provide ongoing clarity and context to the development team regarding business objectives and expected outcomes
Contribute to the successful delivery of tool enhancements, ensuring they meet business requirements and are effectively adopted by the technical selling community
Future-Forward Thinking & Automation:
Stay informed about the impact of emerging technologies, particularly AI, on the future of the business and identify opportunities for strategic implementation
Collaborate with stakeholders to develop and implement plans for leveraging automation and modern tooling to enhance the efficiency and effectiveness of the technical selling community
6+ years relevant experience in a global role that involves understanding business processes and translating them into actionable requirements
Demonstrated ability to effectively communicate with both business stakeholders and IT teams
Strong analytical and problem-solving skills, with the ability to understand complex business problems and propose technology-driven solutions
Experience in gathering and documenting business requirements through various methods (e.g., user stories, use cases, process flows)
Familiarity with software development lifecycles (SDLC), particularly Agile methodologies
Excellent verbal and written communication skills, including the ability to present information clearly and concisely to different audiences
Strong organizational and time management skills, with the ability to manage multiple tasks and priorities
Skilled in tools such as SFDC, Tableau, Workday, Excel, Google Suite
Understanding of technical industry, with focus on technical selling community
Experience with understanding product vision, roadmap and GTM strategies
Proficient with applications, tools, and methodologies used to organize, manage, report progress, and deliver programs and projects
Experienced in driving large cross-functional programs/initiatives, building relationships, and leading through influence
Effective executive-level verbal and written communication and comfort with both technical and business discussions with senior audiences
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142000 - $229000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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