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WalkMe Technical Support Engineer India, Karnataka, Bengaluru 977890178
16.03.2025
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What You'll Do
- Help troubleshoot and resolve a wide range of technical issues for our customers through email, chat, and screenshares
- Communicate complex technical information in user-friendly ways to both technical and non-technical customers
- Communicate customer reported issues internally and triage them to the correct team
- Act as a mentor for new hires during the onboarding process and consultation resource for Technical Support Specialists
What You'll Bring
- 2+ years technical enterprise application support experience (SaaS an advantage)
- A bachelor's degree in computer science or related technology field is preferred
- Knowledgeable in HTML, jQuery, CSS
TO ALL RECRUITMENT AGENCIES:
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