Uber Network Optimization Manager - Uber Shuttle 

United States, West Virginia 

977764291

About the Role

This role requires a mix of strong business and analytical acumen to drive network expansion and efficiency. Attention to detail, problem solving, and organizational skills are a must. As a part of this role you will be working on solutions to prove the product market fit for Uber Shuttle prospects and customers in Brazil. This role is best suited for people who are comfortable working on unstructured early stage problems.

• 4+ years of Operations experience in data driven decision making in logistics
• Strong business and operational acumen as well as critical problem solving skills
• Proven ability to lead cross functional initiatives at a similar fast paced organization
• Must know how to effectively use SQL to research, study and answer real world questions
• Proactive and creative solutions driven approach, with a ‘get it done’ attitude
• Strong attention to detail and organizational skills
• Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations

What You'll Do

• Strategy: Use market research, competitive intelligence and customer insights to identify potential opportunities to improve existing customer networks and launch new programs
• Program / Project Management:
• Plan the customer offering parameters - frequency, departure times, vehicle capacities, pricing and network leveraging customer data and Uber’s proprietary tools
• Collaborate with cross functional, growth and supply teams to ensure the seamless launch of new customers, routes, departures, etc.
• Monitor key network metrics and use them to inform decisions to improve the offering for the customers and utilization of the network
• Help prepare dashboards and analyses that will be used for leadership reporting on the market and customers
• Scale: Find opportunities to optimize, streamline or automate processes to improve the scalability of network growth, customer acquisition and expansion
• Drive Product Market Fit: Identify solutions to improve the product market fit and work with the Uber Shuttle central operations team and product teams to drive improvements
• Analyze data: Keep tabs on the metrics and dive into the network, rider & driver metrics to validate your hypothesis and make data driven decisions
• Be an owner: We’re building a business and there’s a lot that we don’t know. You will need to be a self starter who doesn’t get discouraged when facing challenges and who takes initiative to ensure we move the business forward

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .